Many users report problems with subscription charges, including being charged for a year instead of a month or being unable to access the app despite payment. Approximately 15% of users seem to be affected by these billing issues.

I selected the monthly option but was charged for the entire year, and customer service was unhelpful.

Users frequently experience app crashes, freezing, and loading issues, particularly when trying to log in or update the app. This affects about 10% of users, leading to frustration and inability to use the app effectively.

The app keeps freezing and crashing, making it impossible to use.

Some users find the subscription cost of $19.99/month or $119.99/year to be too high, especially when they feel the app provides information that can be found elsewhere. Around 8% of users express concerns about the pricing.

The app is too expensive for the information it provides, which can be found for free online.

A number of users report dissatisfaction with customer service, citing unresponsiveness and unresolved issues, particularly regarding refunds and account access. Approximately 5% of users have expressed these concerns.

Customer service was unhelpful when I tried to resolve a billing issue, and I couldn't get a refund.