Hily Dating App: Meet. Date.

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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Hily Dating App: Meet. Date.

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Hily Dating App: Meet. Date.'s key feedback

1

Excessive Paywalls

Many users express frustration over the app's monetization strategy, where almost every feature, including basic ones like messaging and viewing likes, is locked behind a paywall. Approximately 70% of users seem affected by this issue, feeling that the app is more focused on extracting money than facilitating connections.

I paid for premium and still had to pay more to see who liked me.

2

Fake Profiles and Bots

A significant number of users report encountering fake profiles and bots, which diminishes the authenticity of interactions on the app. This issue affects about 60% of users, leading to skepticism about the legitimacy of matches and messages received.

Most of the profiles I matched with were fake or bots.

3

Unjust Bans

Users have reported being banned without clear reasons or explanations, often during the account creation process. This affects around 10% of users, causing frustration and a sense of unfair treatment.

I got banned immediately after creating my account with no explanation.

4

Ineffective Filters

The app's filtering system is criticized for not working properly, with users being shown profiles outside their set preferences. This affects about 30% of users, leading to dissatisfaction with the app's functionality.

The app shows me people from other states despite my set distance filter.

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COMPETITORS ANALYSIS

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#1 USERS CHOICE

Bumble
Bumble receives mixed feedback, with users appreciating its unique feature where women initiate conversations, but many criticize the app for its high costs and prevalence of fake profiles. Users also express frustration with the app's verification process and the lack of genuine matches.

#2 RUNNER UP

Hily Dating App: Meet. Date.
Hily Dating App: Meet. Date. has a mix of positive and negative feedback. Users appreciate the app's design and features like compatibility quizzes, but many are frustrated with the high costs, fake profiles, and issues with subscription charges. The app's location filters and customer support also receive criticism.

#3 Straggler

Tinder
Tinder is often criticized for its abundance of fake profiles and the necessity to pay for basic features. Users express dissatisfaction with the app's algorithm and the prevalence of bots, leading to a lack of genuine connections. Despite its popularity, many users feel the app prioritizes monetization over user experience.

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Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Bumble
#1 Users Choice
Bumble receives mixed feedback, with users appreciating its unique feature where women initiate conversations, but many criticize the app for its high costs and prevalence of fake profiles. Users also express frustration with the app's verification process and the lack of genuine matches.
Hily Dating App: Meet. Date.
#2 Runner-up
Hily Dating App: Meet. Date. has a mix of positive and negative feedback. Users appreciate the app's design and features like compatibility quizzes, but many are frustrated with the high costs, fake profiles, and issues with subscription charges. The app's location filters and customer support also receive criticism.
Tinder
#3 Straggler
Tinder is often criticized for its abundance of fake profiles and the necessity to pay for basic features. Users express dissatisfaction with the app's algorithm and the prevalence of bots, leading to a lack of genuine connections. Despite its popularity, many users feel the app prioritizes monetization over user experience.

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Nuggets

Major Highlights of the Week

Unjust Bans
Users are experiencing sudden and unexplained bans, even during account creation, without any clear violation of guidelines. This issue undermines user trust and engagement, as there is no recourse or explanation provided by customer support.
I was banned immediately after creating my account, with no explanation or chance to appeal.
Paywall Overload
The app heavily restricts basic functionalities like messaging and viewing likes behind expensive paywalls, frustrating users who feel coerced into constant payments. This monetization strategy is perceived as predatory, leading to dissatisfaction and app abandonment.
I have to pay for everything, even to see who liked me or to respond to messages.
Fake Profiles
There is a significant presence of fake profiles and bots, which diminishes the authenticity of interactions and leads to user skepticism about the app's integrity. This issue is exacerbated by the app's use of these profiles to entice users into making purchases.
Most of the profiles seem fake, and I get no real responses after matching.
Glitchy Experience
Users report frequent glitches, such as automatic swiping and typing issues, which hinder the app's usability and frustrate users. These technical problems detract from the user experience and can lead to app uninstalls.
The app glitches and swipes left on its own, making it unusable.
Misleading Ads
The app's advertising and in-app notifications are misleading, often promising features that are not delivered without additional payment. This practice leads to user distrust and negative perceptions of the app's business practices.
Ads claim free messaging, but you have to pay to even see who messaged you.
Poor Customer Support
Customer support is perceived as unhelpful and unresponsive, often providing generic responses without resolving user issues. This lack of effective support exacerbates user frustration and contributes to negative app reviews.
Customer support was unhelpful and didn't resolve my issue with the app.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Unjust Bans
Users are experiencing sudden and unexplained bans, even during account creation, without any clear violation of guidelines. This issue undermines user trust and engagement, as there is no recourse or explanation provided by customer support.
Paywall Overload
The app heavily restricts basic functionalities like messaging and viewing likes behind expensive paywalls, frustrating users who feel coerced into constant payments. This monetization strategy is perceived as predatory, leading to dissatisfaction and app abandonment.
Fake Profiles
There is a significant presence of fake profiles and bots, which diminishes the authenticity of interactions and leads to user skepticism about the app's integrity. This issue is exacerbated by the app's use of these profiles to entice users into making purchases.
Glitchy Experience
Users report frequent glitches, such as automatic swiping and typing issues, which hinder the app's usability and frustrate users. These technical problems detract from the user experience and can lead to app uninstalls.
Misleading Ads
The app's advertising and in-app notifications are misleading, often promising features that are not delivered without additional payment. This practice leads to user distrust and negative perceptions of the app's business practices.
Poor Customer Support
Customer support is perceived as unhelpful and unresponsive, often providing generic responses without resolving user issues. This lack of effective support exacerbates user frustration and contributes to negative app reviews.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app deletes photos without giving a reason, uploads photos I’ve deleted, and I’ve had the same four likes for over three weeks without them coming up in my card stack. I haven’t had a single match on this app. But other apps are getting returns.
Chronic honky
I’d rate it -10 if I could. I didn’t even get through the profile creation and it’s unusable. The app during creation made me choose between older and younger. I’m also a man who’s looking for deeper connection and something real but open to a hookup or friends and just seeing what’s out there. It made me pick two options. When it all depends on the person and how we connect. That’s not how dating works.
EternalEst1999
I was logged out randomly. Never did anything shady, spent money on this scam, and never actually got any real people to talk to on here so I have no problem leaving it in the dust. No support to try and get me back in the app and when I ask for a link to reset my password it sends me a link that brings you right back to the login screen.
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The quotes of the week

Hear from some of the most impactful users to drive changes
The app deletes photos without giving a reason, uploads photos I’ve deleted, and I’ve had the same four likes for over three weeks without them coming up in my card stack. I haven’t had a single match on this app. But other apps are getting returns.
Candice Wu
App Store
I’d rate it -10 if I could. I didn’t even get through the profile creation and it’s unusable. The app during creation made me choose between older and younger. I’m also a man who’s looking for deeper connection and something real but open to a hookup or friends and just seeing what’s out there. It made me pick two options. When it all depends on the person and how we connect. That’s not how dating works.
Kelly Williams
Google Play
I was logged out randomly. Never did anything shady, spent money on this scam, and never actually got any real people to talk to on here so I have no problem leaving it in the dust. No support to try and get me back in the app and when I ask for a link to reset my password it sends me a link that brings you right back to the login screen.
Koray Okumus
Google Play

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