Hily Dating App: Meet. Date.

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

Hily Dating App: Meet. Date.

Top Insights This Week

Week of May 15th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
Sign In
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Hily Dating App: Meet. Date.'s key feedback

1

Account Bans

Many users report being banned immediately after creating an account, without any clear reason or prior usage. This issue affects approximately 10% of users, leading to frustration and a lack of trust in the app's moderation system.

I was banned right after signing up, without even using the app.

2

Paywall Frustration

A significant number of users express dissatisfaction with the app's paywall, which restricts basic features like messaging and viewing profiles. This affects around 70% of users, who feel the app is more focused on monetization than user experience.

You have to pay for everything, even to see who liked you.

3

Fake Profiles

Users frequently encounter fake profiles and bots, which diminishes the app's credibility and user satisfaction. Approximately 40% of users report this issue, feeling that the app is filled with non-genuine interactions.

The app is full of fake profiles and bots.

4

Distance Issues

The app's location settings often fail to show users nearby matches, instead displaying profiles from distant locations. This affects about 30% of users, who find it challenging to connect with local singles as intended.

The app shows people from hundreds of miles away, despite my location settings.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Bumble
Bumble receives mixed feedback, with users appreciating its unique feature where women make the first move, but many criticize the app for its high subscription costs and limited free features. Users also express frustration with fake profiles and the app's push towards paid features.

#2 RUNNER UP

Hily Dating App: Meet. Date.
Hily receives mixed reviews, with some users praising its modern updates and community feel, while others criticize the app for its paywalls and prevalence of fake profiles. Users express a desire for the return of features like live streaming and story posting.

#3 Straggler

Tinder
Tinder is often criticized for its high number of fake profiles and the necessity to pay for basic features. Users express frustration with the app's algorithm and frequent bans without clear reasons, although some still find it useful for casual connections.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Bumble
#1 Users Choice
Bumble receives mixed feedback, with users appreciating its unique feature where women make the first move, but many criticize the app for its high subscription costs and limited free features. Users also express frustration with fake profiles and the app's push towards paid features.
Hily Dating App: Meet. Date.
#2 Runner-up
Hily receives mixed reviews, with some users praising its modern updates and community feel, while others criticize the app for its paywalls and prevalence of fake profiles. Users express a desire for the return of features like live streaming and story posting.
Tinder
#3 Straggler
Tinder is often criticized for its high number of fake profiles and the necessity to pay for basic features. Users express frustration with the app's algorithm and frequent bans without clear reasons, although some still find it useful for casual connections.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Instant Bans
Users are experiencing immediate account bans upon registration without any prior activity, leading to frustration and confusion. This issue suggests a potential flaw in the app's automated moderation system, which may be overly sensitive or incorrectly configured.
I was banned right after creating my account without even using the app.
Fake Profiles
The app is reportedly filled with fake profiles and bots, which diminishes user trust and engagement. This issue indicates a need for improved verification processes to ensure genuine user interactions.
I keep seeing the same profiles with different names, clearly fake.
Paywall Overload
Users are frustrated by the excessive paywalls that restrict basic functionalities like messaging and viewing profiles, which are typically free on other platforms. This monetization strategy may be deterring potential users and reducing overall satisfaction.
You have to pay for everything, even to see who liked you.
Misleading Ads
Advertisements for the app are perceived as misleading, promising features or benefits that are not delivered upon download. This discrepancy between marketing and actual user experience can harm the app's reputation and user retention.
The ads promised features that aren't available without paying.
Location Mismatch
The app's location-based matching feature is not functioning correctly, showing users profiles from far outside their specified range. This technical issue undermines the app's core functionality of connecting local singles.
I set my distance to 30 miles, but I'm seeing people from other states.
Unresponsive Support
Customer support is described as unhelpful and unresponsive, often providing generic or automated replies without resolving user issues. This lack of effective support can exacerbate user dissatisfaction and lead to negative reviews.
Support just gave me a generic response and didn't solve my problem.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Instant Bans
Users are experiencing immediate account bans upon registration without any prior activity, leading to frustration and confusion. This issue suggests a potential flaw in the app's automated moderation system, which may be overly sensitive or incorrectly configured.
Fake Profiles
The app is reportedly filled with fake profiles and bots, which diminishes user trust and engagement. This issue indicates a need for improved verification processes to ensure genuine user interactions.
Paywall Overload
Users are frustrated by the excessive paywalls that restrict basic functionalities like messaging and viewing profiles, which are typically free on other platforms. This monetization strategy may be deterring potential users and reducing overall satisfaction.
Misleading Ads
Advertisements for the app are perceived as misleading, promising features or benefits that are not delivered upon download. This discrepancy between marketing and actual user experience can harm the app's reputation and user retention.
Location Mismatch
The app's location-based matching feature is not functioning correctly, showing users profiles from far outside their specified range. This technical issue undermines the app's core functionality of connecting local singles.
Unresponsive Support
Customer support is described as unhelpful and unresponsive, often providing generic or automated replies without resolving user issues. This lack of effective support can exacerbate user dissatisfaction and lead to negative reviews.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is a complete cash grab. You can't see matches unless you pay, and even then, they are often in a different state. Save your money.
John18721872
Week of May 15th, 2025
I was hopeful with this app due to its filters, but even with premium, it resets them, forcing you to see the same profiles. Matches don't respond!
Ihadtowriteanamedown
Week of May 15th, 2025
The app is riddled with bots and fake profiles. You have to pay for everything, and even then, the features don't work as promised.
A Google user
Week of May 15th, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.
Chat to sales
Get started

The quotes of the week

Hear from some of the most impactful users to drive changes
The app is a complete cash grab. You can't see matches unless you pay, and even then, they are often in a different state. Save your money.
Candice Wu
App Store
I was hopeful with this app due to its filters, but even with premium, it resets them, forcing you to see the same profiles. Matches don't respond!
Kelly Williams
Google Play
The app is riddled with bots and fake profiles. You have to pay for everything, and even then, the features don't work as promised.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Feedback Search
AI Tagging & Prioritization
Surveys
Reports
Competitor Analysis
Feedback Alerts

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore
Anecdote logo
US flag
Palo Alto, California, USA
System normal
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
GDPR badgeAICPA badge
© Copyright 2025 Anecdote
About
Integrations
T&Cs
Security
Privacy policy