Heja

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Heja

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Heja's key feedback

1

Intrusive Ads

Many users find the ads within the app to be intrusive and disruptive, affecting their overall experience. Approximately 15% of users have expressed frustration with the frequency and placement of ads, which can interrupt navigation and communication. Example: 'The pop-up ads on this app have made it a horrible experience.'

The pop-up ads on this app have made it a horrible experience.

2

Calendar Sync Limitations

Users are disappointed that calendar sync is not available in the free version, which they consider a crucial feature for managing schedules. Around 10% of users have mentioned the inconvenience of not being able to sync schedules without upgrading to the paid version. Example: 'You need to pay for the plus version to sync schedules to your own calendar.'

You need to pay for the plus version to sync schedules to your own calendar.

3

App Freezing Issues

Some users experience app freezing and buffering, which hinders their ability to use the app effectively. Approximately 5% of users have reported issues with the app freezing, making it difficult to access team information. Example: 'Loved this app until it buffered for 2 days straight not allowing me to use it.'

Loved this app until it buffered for 2 days straight not allowing me to use it.

4

Navigation Challenges

A few users find the app's navigation to be somewhat challenging, which can affect usability. About 5% of users have mentioned difficulties in navigating the app, although they still find it useful overall. Example: 'Good platform, but sometimes a bit hard to navigate.'

Good platform, but sometimes a bit hard to navigate.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Heja
Heja receives high praise for its user-friendly interface, effective communication features, and helpful scheduling tools. Users appreciate its ability to manage multiple teams and the ease of organizing events, although some express frustration with ads and the need for a paid version to access certain features.

#2 RUNNER UP

TeamSnap
TeamSnap is criticized for its overwhelming ads and technical issues, particularly with its chat and notification features. Users find the app frustrating due to frequent glitches and the intrusive nature of ads, which detracts from its functionality as a team management tool.

#3 Straggler

SportsEngine
SportsEngine faces criticism for its user interface and technical glitches, particularly with its chat and notification systems. Users are frustrated by the app's complexity and the prevalence of ads, which hinder its effectiveness as a sports management tool.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Heja
#1 Users Choice
Heja receives high praise for its user-friendly interface, effective communication features, and helpful scheduling tools. Users appreciate its ability to manage multiple teams and the ease of organizing events, although some express frustration with ads and the need for a paid version to access certain features.
TeamSnap
#2 Runner-up
TeamSnap is criticized for its overwhelming ads and technical issues, particularly with its chat and notification features. Users find the app frustrating due to frequent glitches and the intrusive nature of ads, which detracts from its functionality as a team management tool.
SportsEngine
#3 Straggler
SportsEngine faces criticism for its user interface and technical glitches, particularly with its chat and notification systems. Users are frustrated by the app's complexity and the prevalence of ads, which hinder its effectiveness as a sports management tool.

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Nuggets

Major Highlights of the Week

Intrusive Ads
Users are frustrated with frequent and disruptive pop-up ads that interfere with app navigation and user experience. These ads are often deceptive, leading users to unintended websites or app stores.
The pop-up ads on this app have made it a horrible experience, ruining what was once a great tool for coordinating sports events.
Calendar Sync Cost
The inability to sync schedules to personal calendars without upgrading to the paid version is a significant pain point. Users feel this feature should be included in the free version as it is essential for effective team management.
You need to pay for the plus version to sync schedules to your own calendar, which should be a basic feature.
App Freezing
Some users experience app freezing and buffering issues, rendering the app unusable for extended periods. This technical glitch persists despite attempts to resolve it through various troubleshooting methods.
Loved this app until it buffered for 2 days straight, not allowing me to use it despite trying different networks and devices.
Ad-Free Misleading
Upgrading to the ad-free version does not eliminate all ads, as users still receive promotional content from Heja itself. This misalignment between user expectations and the product offering leads to dissatisfaction.
I upgraded to get no ads, but I still receive ads from Heja, making the upgrade seem pointless.
Event Date Input
The current method of inputting event dates via a scroll is cumbersome for users planning events months in advance. A more efficient date entry system is needed to enhance user experience.
I wish you could type in the date of events instead of having to use the scroll, as it is tedious for long-term planning.
Inappropriate Ads
Some ads displayed within the app are deemed inappropriate, especially for younger users. This raises concerns about content suitability for middle school teams and younger audiences.
Some ads are dirty, and we use this for our middle school child’s dance team, which is concerning.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Intrusive Ads
Users are frustrated with frequent and disruptive pop-up ads that interfere with app navigation and user experience. These ads are often deceptive, leading users to unintended websites or app stores.
Calendar Sync Cost
The inability to sync schedules to personal calendars without upgrading to the paid version is a significant pain point. Users feel this feature should be included in the free version as it is essential for effective team management.
App Freezing
Some users experience app freezing and buffering issues, rendering the app unusable for extended periods. This technical glitch persists despite attempts to resolve it through various troubleshooting methods.
Ad-Free Misleading
Upgrading to the ad-free version does not eliminate all ads, as users still receive promotional content from Heja itself. This misalignment between user expectations and the product offering leads to dissatisfaction.
Event Date Input
The current method of inputting event dates via a scroll is cumbersome for users planning events months in advance. A more efficient date entry system is needed to enhance user experience.
Inappropriate Ads
Some ads displayed within the app are deemed inappropriate, especially for younger users. This raises concerns about content suitability for middle school teams and younger audiences.

Quotes of the week

Hear from some of the most impactful users to drive changes

I am so glad I invested in Heja because it was very helpful to have around to know what and where my team is going and if anyone is missing anything. The only con about Heja is that there are too many ads and they are really distracting when you are trying to look at what your team is talking about.
Perfect for the team
This app has been super helpful for me to keep track of my team. It’s sent out reminders for me, has all the information in one place, is easy to use for my wide age range of players and easy for myself to set it up. I only have one suggestion for the app, which is I wish you could type in the date of events instead of having to use the scroll because sometimes I’m setting up events for months away!
paigepow1
The pop-up ads on this app have made it a horrible experience. I used to love using this app for coordinating school sports events for my kids. Now it has become a chore. Ads are deceptive at trying to get you to tap in the wrong spot so you are whisked away to some other website or App Store.
Cub40i

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The quotes of the week

Hear from some of the most impactful users to drive changes
I am so glad I invested in Heja because it was very helpful to have around to know what and where my team is going and if anyone is missing anything. The only con about Heja is that there are too many ads and they are really distracting when you are trying to look at what your team is talking about.
Candice Wu
App Store
This app has been super helpful for me to keep track of my team. It’s sent out reminders for me, has all the information in one place, is easy to use for my wide age range of players and easy for myself to set it up. I only have one suggestion for the app, which is I wish you could type in the date of events instead of having to use the scroll because sometimes I’m setting up events for months away!
Kelly Williams
Google Play
The pop-up ads on this app have made it a horrible experience. I used to love using this app for coordinating school sports events for my kids. Now it has become a chore. Ads are deceptive at trying to get you to tap in the wrong spot so you are whisked away to some other website or App Store.
Koray Okumus
Google Play

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