Heja

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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All Insights

TOP INSIGHTS

A weekly roundup of Heja's key feedback

Intrusive Ads

A significant number of users, approximately 30%, are frustrated with the intrusive and frequent ads that disrupt the app's functionality. These ads often appear full-screen, are difficult to close, and sometimes play sound even when the phone is on silent, making the app almost unusable for some.

The app is ruined by intrusive ads, forcing you to close the app and reopen it whenever they appear.

App Freezing

Around 15% of users report issues with the app freezing or crashing, particularly when trying to load messages or navigate between different sections. This problem is exacerbated after updates, leading to a poor user experience.

The app keeps freezing and won't open, making it impossible to use.

Calendar Sync Issues

Approximately 10% of users are dissatisfied with the calendar sync feature being locked behind a paywall. Many feel that this basic functionality should be included in the free version, as it is in other similar apps.

You need to pay for the plus version to sync schedules to your own calendar, which should be included.

Notification Problems

About 8% of users experience issues with notifications, either not receiving them at all or receiving too many irrelevant ones. This inconsistency affects their ability to stay updated with team activities.

The app doesn't always send notifications, causing us to miss important updates.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Heja

Heja is praised for its ease of use, efficient team communication, and scheduling features. Users appreciate its simplicity and the ability to manage multiple teams, although some have reported issues with ads and occasional glitches.

#2 RUNNER UP

TeamSnap

TeamSnap receives mixed feedback, with users appreciating its scheduling and communication features but criticizing the intrusive ads and poor customer service. Many users find the app frustrating due to frequent technical issues and the pressure to upgrade to a paid version.

#3 Straggler

SportsEngine

SportsEngine is criticized for being user-unfriendly, with many users frustrated by the app's ads, glitches, and poor customer support. While some appreciate its scheduling capabilities, the overall experience is marred by technical difficulties and a lack of intuitive design.

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Nuggets

Major Highlights of the Week

Intrusive Ads

Users are frustrated with the frequency and intrusiveness of ads, which disrupt the app's functionality and user experience. Ads often appear full-screen, are difficult to close, and sometimes play sound even when the phone is on silent.

The pop-up ads on this app have made it a horrible experience, and I have to close and reopen the app frequently.

Calendar Sync Issues

The inability to sync the app's calendar with personal calendars without a paid subscription is a significant pain point. Users feel this basic feature should be included in the free version.

You need to pay for the plus version to sync schedules to your own calendar, which should be a standard feature.

App Freezing

The app frequently freezes, making it difficult for users to perform basic functions like typing messages or navigating between tabs. This issue persists even after reinstalling the app.

Loved this app until it buffered for 2 days straight, not allowing me to use it.

Notification Problems

Users report issues with receiving notifications, which affects their ability to stay updated on team activities. Some notifications are delayed or do not appear at all, leading to missed events.

The app stopped sending notifications, and we missed the first game back for the year.

Privacy Concerns

There are concerns about data privacy, with users reporting that personal information is visible to others by default. This has led to distrust in the app's handling of user data.

This app makes your private and personal profile details visible to others by default, which is not safe.

Users experience difficulties logging into the app, with frequent errors and the need to reinstall the app to regain access. This issue is particularly problematic for users managing multiple teams.

I can't log in, keeps saying network error, and I have to delete the app and re-download it.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Intrusive Ads

Calendar Sync Issues

The inability to sync the app's calendar with personal calendars without a paid subscription is a significant pain point. Users feel this basic feature should be included in the free version.

App Freezing

The app frequently freezes, making it difficult for users to perform basic functions like typing messages or navigating between tabs. This issue persists even after reinstalling the app.

Notification Problems

Users report issues with receiving notifications, which affects their ability to stay updated on team activities. Some notifications are delayed or do not appear at all, leading to missed events.

Privacy Concerns

There are concerns about data privacy, with users reporting that personal information is visible to others by default. This has led to distrust in the app's handling of user data.

Users experience difficulties logging into the app, with frequent errors and the need to reinstall the app to regain access. This issue is particularly problematic for users managing multiple teams.

Quotes of the week

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Heja is a great app for managing sports teams, but the intrusive ads are unbearable. They pop up at the worst times, making it difficult to use the app effectively. I hope the developers address this issue soon.

Andrew Elliott

This app is fantastic for organizing my son's football team. It's easy to use and keeps everyone informed about schedules and updates. However, the ads are quite annoying and detract from the overall experience.

Peter Pan

Heja has been a game changer for our volleyball club, making scheduling and communication seamless. However, the lack of a free calendar sync is a major drawback, and I hope this feature becomes available without a subscription.

Pedpole

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

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Kelly Williams

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Koray Okumus

Google Play

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User Experience Report

Report Date

Heja

Top Insights This Week

Intrusive Ads

App Freezing

Calendar Sync Issues

Notification Problems

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

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Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

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