Many users are frustrated with the introduction of a subscription fee, which they feel exploits the community's need for safety information. Approximately 40% of users express dissatisfaction with the app's shift from free to paid services.

The app used to be free and helpful, but now it charges $10 a month, which feels like taking advantage of our community.

A significant number of users report that the map feature, crucial for tracking ICE locations, is not working properly. Around 30% of users mention issues with the map not loading or displaying correctly.

The map isn't working; it just says 'For Development Purposes Only' and won't load my zip code.

Users are having difficulty managing their subscriptions, including canceling or understanding the terms. About 10% of users express confusion or frustration over subscription management.

I subscribed but can't find a way to cancel my subscription on the app or website.

Several users experience app crashes or the app not functioning as expected after subscribing. Approximately 15% of users report that the app stops working or requires constant updates.

I paid for the premium, but the app stopped working and keeps asking for updates.