Grammarly: AI Writing Keyboard

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Grammarly: AI Writing Keyboard

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Grammarly: AI Writing Keyboard's key feedback

1

Saving Issues

A significant number of users, approximately 10%, report that their work is not being saved properly, leading to frustration and potential data loss. This issue is particularly prevalent among users with newer iOS versions, who find the app stuck on a saving screen without actually saving their work.

The app fails to save my work, leaving me stuck on a saving screen indefinitely.

2

Keyboard Usability

Around 15% of users experience issues with the keyboard's usability, noting that it is clunky and less efficient compared to the standard iPhone keyboard. This affects the overall typing experience, making it less smooth and more cumbersome.

The Grammarly keyboard is clunky and ruins the typing experience compared to the standard iPhone keyboard.

3

Feature Limitations

Approximately 12% of users are frustrated with the limitations on free features, such as restricted rewrites and the push towards premium subscriptions. Users feel that the app has become less valuable due to these constraints.

The app limits free rewrites and pushes for premium subscriptions, reducing its value.

4

Glitchy Performance

About 8% of users report that the app has become glitchy, with issues like disappearing text and unresponsive features. These glitches disrupt the writing process and diminish the app's reliability.

The app is glitchy, causing text to disappear and features to become unresponsive.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Grammarly: AI Writing Keyboard
Grammarly receives mixed feedback. Users appreciate its ability to improve writing skills and provide helpful suggestions, but some criticize its pricing and recent glitches. The app's AI features are praised, yet issues with the keyboard's usability and occasional bugs are noted.

#2 RUNNER UP

ProWritingAid
ProWritingAid is generally well-received for its comprehensive editing features and user-friendly interface. Users appreciate its detailed feedback and the ability to improve writing style, though some mention occasional performance issues and a desire for more intuitive design.

#3 Straggler

Hemingway Editor
Hemingway Editor is praised for its simplicity and effectiveness in improving writing clarity. Users value its focus on readability and straightforward interface, but some express concerns about its limited features compared to competitors and occasional app stability issues.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Grammarly: AI Writing Keyboard
#1 Users Choice
Grammarly receives mixed feedback. Users appreciate its ability to improve writing skills and provide helpful suggestions, but some criticize its pricing and recent glitches. The app's AI features are praised, yet issues with the keyboard's usability and occasional bugs are noted.
ProWritingAid
#2 Runner-up
ProWritingAid is generally well-received for its comprehensive editing features and user-friendly interface. Users appreciate its detailed feedback and the ability to improve writing style, though some mention occasional performance issues and a desire for more intuitive design.
Hemingway Editor
#3 Straggler
Hemingway Editor is praised for its simplicity and effectiveness in improving writing clarity. Users value its focus on readability and straightforward interface, but some express concerns about its limited features compared to competitors and occasional app stability issues.

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Nuggets

Major Highlights of the Week

Saving Issues
Users experience persistent issues with document saving, leading to loss of work and frustration, particularly on iOS devices. This problem undermines the reliability of the app's cloud-based document management feature.
Whenever I try to download the file, it doesn’t have any of the work I did on it because it somehow hasn’t saved yet!
Keyboard Usability
The Grammarly keyboard on iPhone is reported to be clunky and less usable compared to the standard iPhone keyboard, affecting the overall typing experience. This issue detracts from the app's promise of seamless integration across devices.
Typing is clunky and frequently has issues I don’t have on the standard iPhone keyboard.
Feature Limitations
Recent changes have limited the use of popular features, pushing users towards paid subscriptions, which is perceived as unreasonable. This shift has led to dissatisfaction among long-time users who feel the free version has been devalued.
They have modified the most frequently used feature to a limited number of uses and are compelling users to subscribe with unreasonable fees.
Glitchy Performance
The app has become increasingly glitchy, with issues such as text deletion during editing, which disrupts user workflow. These glitches compromise the app's reliability and user trust.
I used Grammarly's 'improve it' tool, and the entire thing deleted itself, and I could not retrieve it.
AI Limitations
The AI features are criticized for not effectively correcting grammatical errors and for being less useful than expected. This shortcoming questions the app's core value proposition of enhancing writing quality.
It does not correct grammatical misspelling; all it does is punctuation but misses misspelled words.
Interface Confusion
Users find the app's interface confusing and cluttered, suggesting a need for a more intuitive layout or a tutorial. This confusion hinders user engagement and satisfaction.
Ur app is kinda confusing and all over the place; I would recommend the app give u a tutorial that is skippable on where things are.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Saving Issues
Users experience persistent issues with document saving, leading to loss of work and frustration, particularly on iOS devices. This problem undermines the reliability of the app's cloud-based document management feature.
Keyboard Usability
The Grammarly keyboard on iPhone is reported to be clunky and less usable compared to the standard iPhone keyboard, affecting the overall typing experience. This issue detracts from the app's promise of seamless integration across devices.
Feature Limitations
Recent changes have limited the use of popular features, pushing users towards paid subscriptions, which is perceived as unreasonable. This shift has led to dissatisfaction among long-time users who feel the free version has been devalued.
Glitchy Performance
The app has become increasingly glitchy, with issues such as text deletion during editing, which disrupts user workflow. These glitches compromise the app's reliability and user trust.
AI Limitations
The AI features are criticized for not effectively correcting grammatical errors and for being less useful than expected. This shortcoming questions the app's core value proposition of enhancing writing quality.
Interface Confusion
Users find the app's interface confusing and cluttered, suggesting a need for a more intuitive layout or a tutorial. This confusion hinders user engagement and satisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

Love grammar web but, whenever I try to download the file it doesn’t have any of the work I did on it in there because it somehow hasn’t saved yet! Please fix it and if you do I’ll raise it to a 5 star.
Dreamdale
I’ve been using Grammarly for over three years, but now they’re trying to charge extra for additional rewrites. I’m already paying for a subscription, and ChatGPT provides rewrites at no extra cost.
ehdhdbendu
This is literally the worst, most confusing app that I have ever used and I am fearful that students will get access to it. Grammarly purports to help students write correctly, whatever that means. It does no such thing.
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The quotes of the week

Hear from some of the most impactful users to drive changes
Love grammar web but, whenever I try to download the file it doesn’t have any of the work I did on it in there because it somehow hasn’t saved yet! Please fix it and if you do I’ll raise it to a 5 star.
Candice Wu
App Store
I’ve been using Grammarly for over three years, but now they’re trying to charge extra for additional rewrites. I’m already paying for a subscription, and ChatGPT provides rewrites at no extra cost.
Kelly Williams
Google Play
This is literally the worst, most confusing app that I have ever used and I am fearful that students will get access to it. Grammarly purports to help students write correctly, whatever that means. It does no such thing.
Koray Okumus
Google Play

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