Glam AI: Video & Photo Editor

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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TOP INSIGHTS

A weekly roundup of Glam AI: Video & Photo Editor's key feedback

Subscription Issues

Some users experience difficulties with canceling subscriptions, leading to unwanted charges. Approximately 5% of users report being charged despite attempts to cancel, causing frustration and financial inconvenience.

I tried to cancel and they somehow keep me subscribed with weekly charges.

Coin System Concerns

The app's coin system is seen as expensive and insufficient, with users feeling they don't receive enough coins for the subscription cost. Around 3% of users express dissatisfaction with the value provided by the coin system.

Coins get expensive and it's hard to deal with knowing free apps are out there.

Image Quality Variability

While many users enjoy the app, some report inconsistent image quality, with certain photos not meeting expectations. Approximately 4% of users mention that not all generated images turn out well.

Most pics turn out great, some not so much.

Reduced Output Quantity

Users have noticed a reduction in the number of images generated, leading to disappointment. About 2% of users are affected by this change, feeling they receive less value than before.

Why am I getting just two pictures now, and before it was four pics?

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Glam AI: Video & Photo Editor

Glam AI receives a mix of highly positive feedback for its realistic AI-generated content and ease of use, with users praising its innovative features and fun experience. However, some users express dissatisfaction with subscription costs and technical issues, such as app crashes and billing problems.

#2 RUNNER UP

Lensa

Lensa is appreciated for its user-friendly interface and effective photo editing features, with many users enjoying the AI enhancements. Nonetheless, recent updates have led to complaints about increased costs and reduced functionality, causing frustration among long-time users.

#3 Straggler

Facetune

Facetune is criticized for its aggressive monetization strategy, with many users frustrated by the high subscription costs and limited free features. Despite its past popularity, recent changes have led to dissatisfaction, with users feeling the app no longer offers good value.

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Nuggets

Major Highlights of the Week

Subscription Issues

Users experience difficulties canceling subscriptions, leading to unexpected charges. This issue creates frustration and distrust among users who feel trapped in unwanted payment cycles.

I tried canceling, but they keep charging me weekly.

Coin Refunds

Users are dissatisfied with the lack of refunds for coins spent on unsatisfactory results. This policy leads to negative experiences when generated content does not meet user expectations.

I want my coins back for deleted ones that didn’t come out right.

Reduced Output

Some users notice a reduction in the number of generated images, which diminishes perceived value. This change can lead to disappointment and dissatisfaction with the app's offerings.

Why am I getting just two pictures now instead of four?

Graphics Quality

The quality of graphics is inconsistent, with some users finding them subpar and akin to low-quality gaming visuals. This inconsistency affects user satisfaction and the app's perceived professionalism.

Graphics look like gaming garbage and don't meet expectations.

Cost Concerns

The cost of coins is perceived as high, especially when compared to free alternatives. This perception can deter users from fully engaging with the app's features.

Coins get expensive, especially with free apps available.

Avatar Realism

Some users feel that the AI-generated avatars do not accurately represent their likeness. This discrepancy can lead to dissatisfaction with the app's core functionality.

It transformed my face, and it doesn't look like me.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Subscription Issues

Users experience difficulties canceling subscriptions, leading to unexpected charges. This issue creates frustration and distrust among users who feel trapped in unwanted payment cycles.

Coin Refunds

Users are dissatisfied with the lack of refunds for coins spent on unsatisfactory results. This policy leads to negative experiences when generated content does not meet user expectations.

Reduced Output

Some users notice a reduction in the number of generated images, which diminishes perceived value. This change can lead to disappointment and dissatisfaction with the app's offerings.

Graphics Quality

Cost Concerns

The cost of coins is perceived as high, especially when compared to free alternatives. This perception can deter users from fully engaging with the app's features.

Avatar Realism

Some users feel that the AI-generated avatars do not accurately represent their likeness. This discrepancy can lead to dissatisfaction with the app's core functionality.

Quotes of the week

Hear from some of the most impactful users to drive changes

I tried cancel and they somehow keep me subscribed with weekly charges. I tried it for one week and did not want to keep it. Careful unless you want to pay unnecessary fees.

Khadija Trotter

Most pics turn out great some…. Not so much wish the app turned to photos and made them kiss.

Real Estate agents 💜 this app

Absolutely awful and it never does what it’s prompted to do and the graphics look like gaming garbage! It also very expensive and the subscription doesn’t give enough coins per day to see if the generated content gets any better! Waste of money and time!

Desi definitely

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The quotes of the week

Hear from some of the most impactful users to drive changes

I tried cancel and they somehow keep me subscribed with weekly charges. I tried it for one week and did not want to keep it. Careful unless you want to pay unnecessary fees.

Candice Wu

App Store

Most pics turn out great some…. Not so much wish the app turned to photos and made them kiss.

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

Report Date

Glam AI: Video & Photo Editor

Top Insights This Week

Subscription Issues

Coin System Concerns

Image Quality Variability

Reduced Output Quantity

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts