GIPHY: The GIF Search Engine

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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GIPHY: The GIF Search Engine

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of GIPHY: The GIF Search Engine's key feedback

1

App Instability

A significant number of users experience app instability, with GIFs failing to load or the app requiring frequent reinstallation. Approximately 10% of users report these issues, impacting their ability to use the app consistently.

The app often stops working, forcing me to delete and reinstall it every few days.

2

Favorites Feature Removal

The removal of the favorites feature from the keyboard has frustrated users who relied on it for quick access to their preferred GIFs. This change affects around 5% of users who find the app less convenient without this feature.

The update removed the favorites feature from the keyboard, making it less useful for me.

3

Upload Failures

Users attempting to create and upload their own GIFs face frequent upload failures, preventing them from accessing their creations. This issue affects about 3% of users who find the process unreliable and time-consuming.

I tried multiple times to upload a GIF I created, but it failed every time.

4

Content Restrictions

Some users are dissatisfied with the app's content restrictions, particularly regarding 17+ content, which they feel should be available given the app's rating. This affects approximately 2% of users who seek more diverse content options.

Despite being a 17+ app, it restricts certain content, which is frustrating.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

GIPHY: The GIF Search Engine
GIPHY receives mixed feedback with users praising its vast library and ease of use, but some criticize recent updates that removed favorite features and issues with app stability.

#2 RUNNER UP

Tenor
Tenor is generally well-received for its ease of use and fun GIF options, though some users express concerns about inappropriate content and the need for more variety.

#3 Straggler

Imgur
Imgur faces overwhelmingly negative feedback due to management changes, increased ads, and technical issues, leading to a decline in community engagement and app functionality.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
GIPHY: The GIF Search Engine
#1 Users Choice
GIPHY receives mixed feedback with users praising its vast library and ease of use, but some criticize recent updates that removed favorite features and issues with app stability.
Tenor
#2 Runner-up
Tenor is generally well-received for its ease of use and fun GIF options, though some users express concerns about inappropriate content and the need for more variety.
Imgur
#3 Straggler
Imgur faces overwhelmingly negative feedback due to management changes, increased ads, and technical issues, leading to a decline in community engagement and app functionality.

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Nuggets

Major Highlights of the Week

GIF Display Issues
Users experience frequent issues where GIFs fail to display, necessitating app reinstallation to resolve the problem. This disrupts the seamless user experience expected from a content-sharing app.
Every couple of days the GIFs won’t show at all and I have to delete the app and redownload.
Favorites Removal
The removal of the Favorites feature from the keyboard extension has frustrated users who relied on it for quick access to preferred GIFs. This change has diminished the app's utility and convenience for frequent users.
The new update made it so I can’t access favorites or my personal uploads on my keyboard.
Upload Failures
Users face persistent failures when attempting to upload GIFs, leading to frustration and wasted effort. This issue undermines the app's core functionality of creating and sharing personalized content.
Instead of having access to the GIF, you have to 'upload' it, and the upload FAILED.
Content Restrictions
Despite being rated 17+, the app restricts certain content types, leading to user dissatisfaction over perceived censorship. Users expect more flexibility in content creation and sharing within the app's age rating.
Despite this being a 17+ app, no, you cannot make that GIF even if it’s not made public.
Buffering Problems
Excessive buffering on GIFs disrupts the user experience, particularly when sharing on Meta platforms like Facebook. This technical issue hampers the app's performance and user satisfaction.
Too much buffering on most of the GIFs; they don't work when you copy and paste to Facebook.
Text Editing Glitches
Text editing within GIFs is problematic, with text moving unexpectedly and breaking, which prevents users from achieving desired customization. This glitch affects the app's usability and creative potential.
Adding text moves and breaks, not allowing you to move it back.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
GIF Display Issues
Users experience frequent issues where GIFs fail to display, necessitating app reinstallation to resolve the problem. This disrupts the seamless user experience expected from a content-sharing app.
Favorites Removal
The removal of the Favorites feature from the keyboard extension has frustrated users who relied on it for quick access to preferred GIFs. This change has diminished the app's utility and convenience for frequent users.
Upload Failures
Users face persistent failures when attempting to upload GIFs, leading to frustration and wasted effort. This issue undermines the app's core functionality of creating and sharing personalized content.
Content Restrictions
Despite being rated 17+, the app restricts certain content types, leading to user dissatisfaction over perceived censorship. Users expect more flexibility in content creation and sharing within the app's age rating.
Buffering Problems
Excessive buffering on GIFs disrupts the user experience, particularly when sharing on Meta platforms like Facebook. This technical issue hampers the app's performance and user satisfaction.
Text Editing Glitches
Text editing within GIFs is problematic, with text moving unexpectedly and breaking, which prevents users from achieving desired customization. This glitch affects the app's usability and creative potential.

Quotes of the week

Hear from some of the most impactful users to drive changes

Every couple of days the GIFs won’t show at all and I have to delete the app and redownload! It never says to update it for the app to not work in iMessage.
wompmangangnamstyle
All I wanted to do was make a simple GIF from a three-second video. Instead of having access to the GIF, you have to 'upload' it, and the upload failed every time. Why can’t the user have access to the GIF locally?
Truther153
The new update made it so I can’t access favorites or my personal uploads on my keyboard. I don’t understand why you would take that away. That was the best part.
AllieHow1998

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The quotes of the week

Hear from some of the most impactful users to drive changes
Every couple of days the GIFs won’t show at all and I have to delete the app and redownload! It never says to update it for the app to not work in iMessage.
Candice Wu
App Store
All I wanted to do was make a simple GIF from a three-second video. Instead of having access to the GIF, you have to 'upload' it, and the upload failed every time. Why can’t the user have access to the GIF locally?
Kelly Williams
Google Play
The new update made it so I can’t access favorites or my personal uploads on my keyboard. I don’t understand why you would take that away. That was the best part.
Koray Okumus
Google Play

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