Google Gemini

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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Google Gemini

Top Insights This Week

Week of July 23rd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Google Gemini's key feedback

1

Image Generation Issues

Many users report dissatisfaction with Gemini's image generation capabilities, citing inaccuracies and failure to meet expectations. Approximately 15% of users express frustration over this feature not working as advertised.

I asked for a specific image, but Gemini failed to generate it correctly.

2

Video Creation Problems

Users are disappointed with the app's inability to create videos from photos, despite claims in the app description. This issue affects about 10% of users who feel misled by the advertised features.

The app promised video creation from photos, but it doesn't work.

3

Repetitive Responses

A significant number of users experience repetitive and unhelpful responses from Gemini, which diminishes the app's utility. This issue is mentioned by around 12% of users.

Gemini keeps repeating itself and doesn't provide new answers.

4

Device Control Limitations

Users are frustrated by Gemini's inability to perform basic device actions like setting alarms or making calls, which limits its functionality as an assistant. Approximately 8% of users are affected by this limitation.

Gemini can't set a timer or make a call, which is disappointing for an AI assistant.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

#2 RUNNER UP

#3 Straggler

Competitors Analysis
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#1 Users Choice
#2 Runner-up
#3 Straggler

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Nuggets

Major Highlights of the Week

Image Generation Issues
Users are frustrated with the app's inability to generate images as advertised, leading to unmet expectations and dissatisfaction. This discrepancy between marketing claims and actual functionality undermines user trust.
I asked for an image of a B, but it couldn't get the legs right and said it had too many requests.
Video Conversion Failure
The app's advertised feature of converting photos to videos is not functioning, causing users to feel misled and deceived by false advertising. This results in negative perceptions and potential loss of user base.
Tried to convert a photo into video like they promoted. It does not work.
Repetitive Responses
Gemini frequently repeats responses, which frustrates users seeking dynamic and varied interactions. This repetition diminishes the perceived intelligence and adaptability of the AI.
It keeps repeating itself and gives bad feedback, even when I ask for different answers.
Device Control Limitations
Users are disappointed with Gemini's inability to perform basic device actions like setting alarms or making calls, which limits its utility as a comprehensive assistant. This gap in functionality reduces the app's competitiveness.
How can it be so useless? I've asked Gemini to set a timer and it said it can't.
Unwanted Installation
Some users report that Gemini installs without their consent, leading to frustration and a sense of intrusion. This negatively impacts user experience and raises privacy concerns.
I never wanted this app. It just downloaded on its own after an update.
Inaccurate Information
The app provides incorrect or outdated information, which undermines its reliability and user confidence. This issue is critical for maintaining the app's credibility as an information source.
It gives me long-winded answers or facts that are suspect, or information from 2012.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Image Generation Issues
Users are frustrated with the app's inability to generate images as advertised, leading to unmet expectations and dissatisfaction. This discrepancy between marketing claims and actual functionality undermines user trust.
Video Conversion Failure
The app's advertised feature of converting photos to videos is not functioning, causing users to feel misled and deceived by false advertising. This results in negative perceptions and potential loss of user base.
Repetitive Responses
Gemini frequently repeats responses, which frustrates users seeking dynamic and varied interactions. This repetition diminishes the perceived intelligence and adaptability of the AI.
Device Control Limitations
Users are disappointed with Gemini's inability to perform basic device actions like setting alarms or making calls, which limits its utility as a comprehensive assistant. This gap in functionality reduces the app's competitiveness.
Unwanted Installation
Some users report that Gemini installs without their consent, leading to frustration and a sense of intrusion. This negatively impacts user experience and raises privacy concerns.
Inaccurate Information
The app provides incorrect or outdated information, which undermines its reliability and user confidence. This issue is critical for maintaining the app's credibility as an information source.

Quotes of the week

Hear from some of the most impactful users to drive changes

Gemini's performance is exactly as I expected. She's very quick with her responses. Thanks Gemini!
kiwi4u29
Week of July 23rd, 2025
I tried the video creation capabilities of Gemini like the ad showed. And Gemini said it cannot make videos or animations and it's not part of its capabilities. If the ad is lying, what else is a lie?
Dron3_
Week of July 23rd, 2025
Gemini is getting to learn more about me and so the answers are fitting right into what I am all about. It's like, when I need a friend or some good advice without somebody being biased, Gemini is always on the ticket.
ADHDCupid
Week of July 23rd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
Gemini's performance is exactly as I expected. She's very quick with her responses. Thanks Gemini!
Candice Wu
App Store
I tried the video creation capabilities of Gemini like the ad showed. And Gemini said it cannot make videos or animations and it's not part of its capabilities. If the ad is lying, what else is a lie?
Kelly Williams
Google Play
Gemini is getting to learn more about me and so the answers are fitting right into what I am all about. It's like, when I need a friend or some good advice without somebody being biased, Gemini is always on the ticket.
Koray Okumus
Google Play

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