GasBuddy: Find & Pay for Gas
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
A significant number of users report that the app frequently crashes or fails to load, often displaying a 'clearing trunk space' message. This issue affects approximately 20% of users, causing frustration and making the app unreliable for finding gas prices.
2
Users frequently encounter incorrect gas prices, which are often outdated or falsely reported by other users. This problem affects about 15% of users, leading to wasted trips and a loss of trust in the app's reliability.
3
Many users express dissatisfaction with the customer support, citing unresponsive service and reliance on AI chatbots that fail to resolve issues. Approximately 10% of users are affected, feeling neglected and unsupported.
4
The removal of the 'Favorites' feature has frustrated users who relied on it for quick access to preferred stations. This change impacts around 12% of users, who now find the app less convenient and user-friendly.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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