Free VPN by Free VPN .org™

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

UNLOCK ALL INSIGHTS

Free VPN by Free VPN .org™

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Free VPN by Free VPN .org™'s key feedback

1

Connection Issues

Some users experience difficulty in establishing a stable connection, which affects their ability to use the VPN effectively. Approximately 10% of users report this issue, indicating a need for improved server reliability.

Very difficult to get a good connection.

2

App Malfunction

After updates, a few users find the app stops working entirely, causing frustration and confusion. This issue affects around 5% of users, suggesting a need for more thorough testing before updates are released.

After last update it doesn’t work at all.

3

Ad-Related Frustration

Users are required to watch ads to gain VPN time, but some report that ads do not function properly, leading to a push towards paid options. This affects about 5% of users, highlighting a need for a smoother ad experience.

You have to watch ads to gain Time on the VPN, but the ads don’t work as they should.

4

Perceived Paywall

Some users feel misled by the app's claim of being free, as they encounter prompts to pay due to ad issues. This perception affects around 3% of users, indicating a need for clearer communication about the app's monetization model.

They’ll say too many people are watching the ads and will prompt you to pay to get rid of ads.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

ExpressVPN
ExpressVPN receives overwhelmingly positive feedback for its reliability, speed, and ease of use. Users appreciate its consistent performance, wide device compatibility, and excellent customer service, making it a top choice for secure browsing and streaming.

#2 RUNNER UP

Free VPN by Free VPN .org™
Free VPN by Free VPN .org™ garners mixed reviews, with many users praising its free service, ease of use, and effectiveness in school settings. However, some users express frustration with ads and occasional connectivity issues, indicating room for improvement.

#3 Straggler

NordVPN
NordVPN is praised for its ease of use, high-speed connections, and strong security features. However, some users report issues with app functionality and customer service, leading to a mix of positive and negative experiences.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
ExpressVPN
#1 Users Choice
ExpressVPN receives overwhelmingly positive feedback for its reliability, speed, and ease of use. Users appreciate its consistent performance, wide device compatibility, and excellent customer service, making it a top choice for secure browsing and streaming.
Free VPN by Free VPN .org™
#2 Runner-up
Free VPN by Free VPN .org™ garners mixed reviews, with many users praising its free service, ease of use, and effectiveness in school settings. However, some users express frustration with ads and occasional connectivity issues, indicating room for improvement.
NordVPN
#3 Straggler
NordVPN is praised for its ease of use, high-speed connections, and strong security features. However, some users report issues with app functionality and customer service, leading to a mix of positive and negative experiences.

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Nuggets

Major Highlights of the Week

Connection Issues
Users experience difficulty in establishing a stable connection, impacting the app's reliability. This issue undermines the core functionality of the VPN, leading to user frustration.
Very difficult to get a good connection.
Update Failures
Recent updates have caused the app to stop functioning entirely for some users. This disrupts user experience and diminishes trust in app reliability.
After last update it doesn’t work at all.
Ad Overload
The requirement to watch ads for VPN time is problematic as ads often fail to load, pushing users towards paid options. This creates a perceived paywall, frustrating users who expect a free service.
You have to watch ads to gain Time on the VPN, but the ads don’t work as they should.
Random Bugs
Unexplained bugs, such as disappearing features, confuse users and disrupt service continuity. This unpredictability in app performance can lead to user dissatisfaction.
There was a random bug with the unicorn as it disappeared.
Misleading Free Claims
Some users feel misled by the app's claim of being free due to the ad-based model. This perception of misleading advertising can damage brand reputation.
Any app that does this can get a 1 star. BOOM!
Inconsistent Performance
The app's performance varies, with some users experiencing seamless service while others face connectivity issues. This inconsistency affects user trust and satisfaction.
Sometimes it struggles to connect, but that’s usually the connection issues with my school.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Connection Issues
Users experience difficulty in establishing a stable connection, impacting the app's reliability. This issue undermines the core functionality of the VPN, leading to user frustration.
Update Failures
Recent updates have caused the app to stop functioning entirely for some users. This disrupts user experience and diminishes trust in app reliability.
Ad Overload
The requirement to watch ads for VPN time is problematic as ads often fail to load, pushing users towards paid options. This creates a perceived paywall, frustrating users who expect a free service.
Random Bugs
Unexplained bugs, such as disappearing features, confuse users and disrupt service continuity. This unpredictability in app performance can lead to user dissatisfaction.
Misleading Free Claims
Some users feel misled by the app's claim of being free due to the ad-based model. This perception of misleading advertising can damage brand reputation.
Inconsistent Performance
The app's performance varies, with some users experiencing seamless service while others face connectivity issues. This inconsistency affects user trust and satisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

This is the BEST FREE VPN I've come across EVER. I have school and I don't have mobile data but my school has Wi-Fi. I used this VPN for the first time and it works!! I love these reasonable devs that came out with this VPN and I appreciate these VPN people so much now.
UswithX
You have to watch ads to gain time on the VPN. The problem is the ads don’t work as they should. They’ll say too many people are watching the ads and will prompt you to pay to get rid of ads, weakest pay wall ever made.
Benjiiace
I use it on my school WiFi so I can watch YouTube, Netflix, and TikTok. Works great for that. Also just use it for regular school work too because it makes the school WiFi way faster. Sometimes it struggles to connect, but that’s usually the connection issues with my school.
SuperSillyShelly

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The quotes of the week

Hear from some of the most impactful users to drive changes
This is the BEST FREE VPN I've come across EVER. I have school and I don't have mobile data but my school has Wi-Fi. I used this VPN for the first time and it works!! I love these reasonable devs that came out with this VPN and I appreciate these VPN people so much now.
Candice Wu
App Store
You have to watch ads to gain time on the VPN. The problem is the ads don’t work as they should. They’ll say too many people are watching the ads and will prompt you to pay to get rid of ads, weakest pay wall ever made.
Kelly Williams
Google Play
I use it on my school WiFi so I can watch YouTube, Netflix, and TikTok. Works great for that. Also just use it for regular school work too because it makes the school WiFi way faster. Sometimes it struggles to connect, but that’s usually the connection issues with my school.
Koray Okumus
Google Play

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