FotMob - Soccer Live Scores

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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FotMob - Soccer Live Scores

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of FotMob - Soccer Live Scores's key feedback

1

Ad Intrusiveness

A significant number of users are frustrated with intrusive ads that disrupt the app experience, with some ads causing the app to crash or open external links without user interaction. Approximately 10% of users have reported this issue, indicating a need for better ad management. "The app keeps opening random external ad links without me touching the screen, making it unusable."

2

Widget Malfunctions

Several users have reported issues with the app's widgets not displaying correctly or not updating, particularly after system updates. This affects around 5% of users, who rely on widgets for quick access to match information. "The widget is not working anymore with the new Android 16 update, which is frustrating."

3

Delayed Notifications

Users have noted delays in receiving match notifications, which can be up to several minutes late compared to other apps. This issue affects approximately 7% of users, impacting their ability to stay updated in real-time. "Notifications are delayed, sometimes up to a minute later than other apps, which is disappointing."

4

Player Rating Bias

Some users feel that the player ratings are biased or inconsistent, particularly when comparing well-known players. This concern is raised by about 3% of users, who expect more accurate and fair assessments. "Player ratings seem biased, with some players consistently rated lower despite better performance."

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

FotMob - Soccer Live Scores
FotMob is highly praised for its comprehensive coverage, user-friendly interface, and timely updates. Users appreciate the detailed statistics, customizable notifications, and the ability to follow their favorite teams and leagues. However, some users have noted issues with bias in app imagery and occasional technical glitches.

#2 RUNNER UP

SofaScore
SofaScore receives mixed feedback, with users appreciating its detailed statistics and interface but expressing dissatisfaction with recent changes to notification sounds and technical issues. Many users are frustrated with the removal of certain features and the app's performance post-update.

#3 Straggler

OneFootball
OneFootball is well-regarded for its extensive news coverage and user-friendly design. Users enjoy the app's ability to provide updates on matches and transfers, but some are critical of the increased presence of ads and the app's occasional performance issues.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
FotMob - Soccer Live Scores
#1 Users Choice
FotMob is highly praised for its comprehensive coverage, user-friendly interface, and timely updates. Users appreciate the detailed statistics, customizable notifications, and the ability to follow their favorite teams and leagues. However, some users have noted issues with bias in app imagery and occasional technical glitches.
SofaScore
#2 Runner-up
SofaScore receives mixed feedback, with users appreciating its detailed statistics and interface but expressing dissatisfaction with recent changes to notification sounds and technical issues. Many users are frustrated with the removal of certain features and the app's performance post-update.
OneFootball
#3 Straggler
OneFootball is well-regarded for its extensive news coverage and user-friendly design. Users enjoy the app's ability to provide updates on matches and transfers, but some are critical of the increased presence of ads and the app's occasional performance issues.

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Nuggets

Major Highlights of the Week

Widget Malfunctions
Widgets are not displaying correctly on Android 16, causing user frustration and driving them to consider alternative apps. This issue affects user engagement and retention, as the widget is a key feature for quick access to match information.
The widget only shows 10 matches since I updated to Android 16, it's driving me crazy!
Ad Intrusiveness
Ads are becoming increasingly intrusive, with some users experiencing automatic redirects to external sites like AliExpress without interaction. This disrupts the user experience and could lead to app abandonment.
Has always been my go-to app, but pop-up ads are where I draw the line... the app is unusable when every few clicks opens up AliExpress or Shein.
Delayed Notifications
There are significant delays in match notifications, sometimes up to several minutes, which diminishes the app's reliability for real-time updates. This latency can lead to user dissatisfaction, especially for those relying on timely alerts.
There's more than a 2-minute delay in FotMob than the normal game time ⏲ 🙄.
Player Rating Bias
Users perceive a bias in player ratings, particularly favoring certain players or teams, which undermines the app's credibility. This perception of bias can affect user trust and the app's reputation for providing objective data.
Player ratings are biased. Are you hiring a kid to do the rating?
Language Limitations
The app lacks support for certain languages, such as Bengali, which alienates a significant user base. Expanding language options could enhance accessibility and user satisfaction.
Bengali ranks fifth in the list of world languages as a mother tongue... But there is no Bengali language. Add Bengali language.
Lineup Inaccuracies
Incorrect lineups are reported, affecting users who rely on the app for accurate match information, particularly for betting purposes. This issue can lead to user frustration and loss of trust in the app's data accuracy.
My parlays have been messed up multiple times due to this app giving the wrong lineups all the time.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Widget Malfunctions
Widgets are not displaying correctly on Android 16, causing user frustration and driving them to consider alternative apps. This issue affects user engagement and retention, as the widget is a key feature for quick access to match information.
Ad Intrusiveness
Ads are becoming increasingly intrusive, with some users experiencing automatic redirects to external sites like AliExpress without interaction. This disrupts the user experience and could lead to app abandonment.
Delayed Notifications
There are significant delays in match notifications, sometimes up to several minutes, which diminishes the app's reliability for real-time updates. This latency can lead to user dissatisfaction, especially for those relying on timely alerts.
Player Rating Bias
Users perceive a bias in player ratings, particularly favoring certain players or teams, which undermines the app's credibility. This perception of bias can affect user trust and the app's reputation for providing objective data.
Language Limitations
The app lacks support for certain languages, such as Bengali, which alienates a significant user base. Expanding language options could enhance accessibility and user satisfaction.
Lineup Inaccuracies
Incorrect lineups are reported, affecting users who rely on the app for accurate match information, particularly for betting purposes. This issue can lead to user frustration and loss of trust in the app's data accuracy.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is fantastic for live scores and match info, but the widget is not working on Android 16. Please fix it.
A Google user
I love the simplicity of the interface and the wide coverage of football globally. The option to listen to radio commentary is the best feature.
Ziadhyder
Great app for football fans! User-friendly interface with comprehensive stats. A must-have!
A Google user

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is fantastic for live scores and match info, but the widget is not working on Android 16. Please fix it.
Candice Wu
App Store
I love the simplicity of the interface and the wide coverage of football globally. The option to listen to radio commentary is the best feature.
Kelly Williams
Google Play
Great app for football fans! User-friendly interface with comprehensive stats. A must-have!
Koray Okumus
Google Play

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