FotMob - Soccer Live Scores

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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FotMob - Soccer Live Scores

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of FotMob - Soccer Live Scores's key feedback

1

Intrusive Ads

A significant number of users are frustrated with intrusive ads that autoplay with sound or redirect them to external sites without interaction. This issue affects approximately 10-15% of users, leading to app uninstalls despite the app's otherwise positive reception.

The app keeps opening AliExpress without me touching anything, making it unusable.

2

Delayed Notifications

Users have reported delays in receiving match updates and notifications, which diminishes the app's reliability for real-time information. This problem impacts around 5-10% of users, who compare FotMob unfavorably to competitors with faster updates.

Goal notifications come a minute late compared to other apps, which is frustrating.

3

Player Ratings Inaccuracy

Some users are dissatisfied with the perceived inaccuracy of player ratings, which they feel do not reflect actual performance. This concern affects about 3-5% of users, who express frustration over ratings that seem inconsistent with match statistics.

A player who performed well was given the worst rating, which doesn't match the stats.

4

Limited League Coverage

A portion of users feel that the app lacks comprehensive coverage of certain leagues, particularly women's and less popular leagues. This issue affects approximately 2-4% of users, who desire more inclusive coverage to enhance their experience.

The app doesn't show live scores for women's AFCON, which is disappointing.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

FotMob - Soccer Live Scores
FotMob is highly praised for its comprehensive coverage, accurate updates, and user-friendly interface. Users appreciate the detailed match stats and timely notifications, although some have noted occasional issues with notifications and outdated news.

#2 RUNNER UP

SofaScore
SofaScore is well-regarded for its extensive sports coverage and detailed statistics, but users have expressed frustration with frequent bugs, aggressive ads, and missing updates for certain sports, leading some to seek alternatives.

#3 Straggler

OneFootball
OneFootball is appreciated for its detailed updates and user-friendly design, but recent changes involving gambling ads and app clutter have disappointed some users, causing them to consider other options.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
FotMob - Soccer Live Scores
#1 Users Choice
FotMob is highly praised for its comprehensive coverage, accurate updates, and user-friendly interface. Users appreciate the detailed match stats and timely notifications, although some have noted occasional issues with notifications and outdated news.
SofaScore
#2 Runner-up
SofaScore is well-regarded for its extensive sports coverage and detailed statistics, but users have expressed frustration with frequent bugs, aggressive ads, and missing updates for certain sports, leading some to seek alternatives.
OneFootball
#3 Straggler
OneFootball is appreciated for its detailed updates and user-friendly design, but recent changes involving gambling ads and app clutter have disappointed some users, causing them to consider other options.

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Nuggets

Major Highlights of the Week

Intrusive Ads
Users are frustrated with ads that autoplay with sound and hijack clicks, making the app unusable. This aggressive ad behavior is perceived as a tactic to push users towards subscription, damaging user experience.
Ads autoplay with sound and hijack clicks, making the app unusable.
Delayed Notifications
There are complaints about delayed goal notifications compared to other apps, affecting real-time engagement. This lag in updates diminishes the app's reliability for live match tracking.
Goal notifications are delayed compared to other apps.
Inaccurate Player Ratings
Users report discrepancies in player ratings, with some players receiving low scores despite strong performances. This inconsistency undermines the app's credibility in providing accurate match analysis.
Player ratings are inaccurate, showing low scores for strong performances.
Missing Women's Coverage
The app lacks comprehensive coverage of women's football, with some matches and leagues not prioritized. This gap in content limits the app's appeal to fans of women's football.
Women's matches are deprioritized and lack coverage.
Persistent App Crashes
Users experience frequent app crashes and widget malfunctions, particularly after updates. These technical issues disrupt user engagement and satisfaction.
The app crashes frequently and widgets malfunction after updates.
Privacy Concerns
The app's cookie consent process lacks a 'reject all' option, forcing users to manually opt-out of numerous vendors. This cumbersome process raises privacy concerns and user dissatisfaction.
No 'reject all' option for cookies, raising privacy concerns.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Intrusive Ads
Users are frustrated with ads that autoplay with sound and hijack clicks, making the app unusable. This aggressive ad behavior is perceived as a tactic to push users towards subscription, damaging user experience.
Delayed Notifications
There are complaints about delayed goal notifications compared to other apps, affecting real-time engagement. This lag in updates diminishes the app's reliability for live match tracking.
Inaccurate Player Ratings
Users report discrepancies in player ratings, with some players receiving low scores despite strong performances. This inconsistency undermines the app's credibility in providing accurate match analysis.
Missing Women's Coverage
The app lacks comprehensive coverage of women's football, with some matches and leagues not prioritized. This gap in content limits the app's appeal to fans of women's football.
Persistent App Crashes
Users experience frequent app crashes and widget malfunctions, particularly after updates. These technical issues disrupt user engagement and satisfaction.
Privacy Concerns
The app's cookie consent process lacks a 'reject all' option, forcing users to manually opt-out of numerous vendors. This cumbersome process raises privacy concerns and user dissatisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is fantastic for live scores and updates, but the ads are intrusive and often play at full volume, which is frustrating. Please consider offering a more ad-free experience or a better way to manage notifications.
slytherinbard
FotMob is an excellent app with extensive coverage and quick notifications. However, the commentary sometimes stops updating during matches, which can be annoying. Please look into this issue.
Idkwhattonamymyself
I love the app for its detailed stats and live updates, but the notifications for goals are often delayed compared to other apps. Improving the speed of notifications would make it perfect.
lateef560@

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is fantastic for live scores and updates, but the ads are intrusive and often play at full volume, which is frustrating. Please consider offering a more ad-free experience or a better way to manage notifications.
Candice Wu
App Store
FotMob is an excellent app with extensive coverage and quick notifications. However, the commentary sometimes stops updating during matches, which can be annoying. Please look into this issue.
Kelly Williams
Google Play
I love the app for its detailed stats and live updates, but the notifications for goals are often delayed compared to other apps. Improving the speed of notifications would make it perfect.
Koray Okumus
Google Play

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