FotMob - Soccer Live Scores

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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FotMob - Soccer Live Scores

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of FotMob - Soccer Live Scores's key feedback

1

Battery Drain Issue

A significant number of users, approximately 10%, have reported that the app consumes an excessive amount of battery, with some users noting it accounts for over 50% of their battery usage. This issue has been a recent development, affecting the app's overall rating for these users.

The app has started consuming over 50% of my battery, which wasn't the case before.

2

Excessive Ads

Around 5% of users have expressed frustration with the number of ads in the app, which not only disrupts the user experience but also causes the app to lag and occasionally crash. Users suggest that reducing ads could improve app performance.

The app has too many ads, causing it to lag and sometimes crash.

3

Limited Sports Coverage

Some users, approximately 3%, have mentioned a desire for the app to expand its coverage to include other sports like baseball and hockey, as they are fans of multiple sports and would prefer a single app for all their sports updates.

I wish the app included baseball and hockey, as I'm a fan of multiple sports.

4

Notification Management

A small portion of users, about 2%, have suggested improvements in managing notifications, specifically requesting a feature to access all games placed on notifications at once, which would streamline their experience.

There should be a feature to access all games on notifications at once to make it easier to use.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

FotMob - Soccer Live Scores
FotMob is highly praised for its comprehensive coverage, user-friendly interface, and detailed match information. Users appreciate the lack of intrusive ads and the app's ability to provide updates on less popular leagues. However, some users have reported issues with battery usage and occasional app crashes.

#2 RUNNER UP

SofaScore
SofaScore receives mixed feedback, with users appreciating its detailed statistics and wide coverage. However, recent updates have led to dissatisfaction due to changes in notification sounds and the introduction of ads, which some users find intrusive. The app's performance issues and lack of customization options have also been criticized.

#3 Straggler

LiveScore
LiveScore is well-regarded for its fast updates and comprehensive coverage of various leagues. Users appreciate its clean interface and the ability to track scores on the go. However, some users have expressed frustration with the app's performance on older devices and the presence of ads.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
FotMob - Soccer Live Scores
#1 Users Choice
FotMob is highly praised for its comprehensive coverage, user-friendly interface, and detailed match information. Users appreciate the lack of intrusive ads and the app's ability to provide updates on less popular leagues. However, some users have reported issues with battery usage and occasional app crashes.
SofaScore
#2 Runner-up
SofaScore receives mixed feedback, with users appreciating its detailed statistics and wide coverage. However, recent updates have led to dissatisfaction due to changes in notification sounds and the introduction of ads, which some users find intrusive. The app's performance issues and lack of customization options have also been criticized.
LiveScore
#3 Straggler
LiveScore is well-regarded for its fast updates and comprehensive coverage of various leagues. Users appreciate its clean interface and the ability to track scores on the go. However, some users have expressed frustration with the app's performance on older devices and the presence of ads.

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Nuggets

Major Highlights of the Week

Battery Drain
Recent updates have caused the app to consume excessive battery power, accounting for over 50% of usage, which was not an issue before.
The app now drains my battery significantly, using more than half of it.
Ad Volume
The app's increased ad frequency causes lag and occasional crashes, disrupting user experience and performance.
Too many ads now make the app lag and sometimes crash.
Loud Ads
Ads play loudly even when muted, causing disturbances and an inability to use the app silently.
Ads blurt out loudly despite being muted, disrupting my experience.
Lineup Errors
Incorrect lineup information has led to issues with users' betting parlays, causing disappointment and mistrust.
Wrong lineups have messed up my betting parlays multiple times.
Feature Request: Notifications
Users desire a feature to access all games placed on notifications simultaneously, which would enhance usability and convenience.
There should be a feature to access all games on notifications at once.
Player Ratings Concerns
Users question the basis of player ratings, suggesting discrepancies with well-known players' performances.
Player ratings seem off compared to actual performance, like with Mbappe and others.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Battery Drain
Recent updates have caused the app to consume excessive battery power, accounting for over 50% of usage, which was not an issue before.
Ad Volume
The app's increased ad frequency causes lag and occasional crashes, disrupting user experience and performance.
Loud Ads
Ads play loudly even when muted, causing disturbances and an inability to use the app silently.
Lineup Errors
Incorrect lineup information has led to issues with users' betting parlays, causing disappointment and mistrust.
Feature Request: Notifications
Users desire a feature to access all games placed on notifications simultaneously, which would enhance usability and convenience.
Player Ratings Concerns
Users question the basis of player ratings, suggesting discrepancies with well-known players' performances.

Quotes of the week

Hear from some of the most impactful users to drive changes

Good app but for whatever reason in recent weeks it has started absolutely tearing through my battery. I use it to check scores and follow along the stats of certain games, but it routinely accounts for more than 50% of my battery use. Before this it was a 5/5.
Louis——G
This app is very good, I love everything about this app and how it provides detailed information before games begin. My only problem is that there should be a feature that allows you to access all games placed on notifications at once without any stress, Other apps have this and I think Fotmob should do something about that it’ll really help and make things even easier to use.
PrettyCandy023
It has way too many ADS now. It literally makes the app lag. Unfortunately the ads on the app even make the app crash very rarely but it happens. The only way to fix this or make it better would be to remove ads and find a better way to implement.
Ivanannnnnn

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The quotes of the week

Hear from some of the most impactful users to drive changes
Good app but for whatever reason in recent weeks it has started absolutely tearing through my battery. I use it to check scores and follow along the stats of certain games, but it routinely accounts for more than 50% of my battery use. Before this it was a 5/5.
Candice Wu
App Store
This app is very good, I love everything about this app and how it provides detailed information before games begin. My only problem is that there should be a feature that allows you to access all games placed on notifications at once without any stress, Other apps have this and I think Fotmob should do something about that it’ll really help and make things even easier to use.
Kelly Williams
Google Play
It has way too many ADS now. It literally makes the app lag. Unfortunately the ads on the app even make the app crash very rarely but it happens. The only way to fix this or make it better would be to remove ads and find a better way to implement.
Koray Okumus
Google Play

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