Many users report that the app frequently fails to connect to their vehicles, making features like remote start and lock/unlock unreliable. Approximately 30% of users seem to be affected by this issue, as they mention connectivity problems in their reviews.

The app rarely connects and when it does, it takes so long that it's useless at that point.

Users are frustrated with the removal of certain features, such as climate control and zone lighting, which were previously available. This issue affects about 20% of users who have noticed and complained about the missing functionalities.

The app used to be great, but after an update, Ford removed the ability to monitor the pro power generator and zone lighting.

The app is often described as slow and laggy, with users experiencing delays in executing commands like remote start or lock/unlock. This performance issue is mentioned by around 25% of users, indicating a significant impact on user experience.

The app is very slow to respond sometimes, but it does everything I could ask.

Frequent mandatory updates and re-logins are causing inconvenience for users, with some updates even leading to loss of functionality. Approximately 15% of users have expressed dissatisfaction with the update process and its impact on app usability.

Every update causes my app to not work for a few weeks, so frustrated with it.