FloSports: Watch Live Sports

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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FloSports: Watch Live Sports

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of FloSports: Watch Live Sports's key feedback

1

Technical Issues

Many users experience frequent technical issues such as black screens, buffering, and choppy streams, affecting approximately 40% of users. These issues disrupt the viewing experience and often result in missed game action.

Every game this year since the conference switched over to Flo Sports there have been issues with streaming.

2

Intrusive Ads

Users are frustrated with the frequent and intrusive ads that interrupt live games, even for those with paid subscriptions, affecting about 30% of users. This diminishes the value of the service, especially during critical game moments.

It’s disappointing to pay for this service and commercials come on in the middle of the game.

3

High Cost

The subscription cost is considered too high by many users, especially when the service quality does not meet expectations, impacting around 25% of users. Users feel the price is not justified given the technical issues and ad interruptions.

Too expensive! You offer a ton of different sports, however, I only care about one team.

4

Poor Camera Quality

Users report poor camera quality and coverage, such as shaky or improperly zoomed footage, affecting approximately 20% of users. This issue detracts from the viewing experience, especially for those watching specific games or events.

The camera does not track the games well, it zooms at the wrong times.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

FloSports: Watch Live Sports
FloSports receives mixed feedback, with users praising its wide variety of sports coverage and customer service, but criticizing the frequent ads, technical issues, and high subscription costs. Many users express frustration over interruptions during live events and poor streaming quality.

#2 RUNNER UP

ESPN
ESPN is heavily criticized for its app's frequent crashes, excessive ads, and perceived greed, especially regarding subscription costs and content availability. Users are frustrated with the app's instability and the difficulty in accessing desired sports content.

#3 Straggler

DAZN
DAZN faces significant backlash for its complicated cancellation process and unexpected charges, leading to accusations of being a scam. Users are dissatisfied with the service's value, citing poor customer support and issues with accessing desired sports content.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
FloSports: Watch Live Sports
#1 Users Choice
FloSports receives mixed feedback, with users praising its wide variety of sports coverage and customer service, but criticizing the frequent ads, technical issues, and high subscription costs. Many users express frustration over interruptions during live events and poor streaming quality.
ESPN
#2 Runner-up
ESPN is heavily criticized for its app's frequent crashes, excessive ads, and perceived greed, especially regarding subscription costs and content availability. Users are frustrated with the app's instability and the difficulty in accessing desired sports content.
DAZN
#3 Straggler
DAZN faces significant backlash for its complicated cancellation process and unexpected charges, leading to accusations of being a scam. Users are dissatisfied with the service's value, citing poor customer support and issues with accessing desired sports content.

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Nuggets

Major Highlights of the Week

Technical Glitches
Users experience frequent technical issues such as black screens, buffering, and stream interruptions, which severely impact the viewing experience. These persistent glitches undermine the app's reliability and frustrate subscribers who expect seamless streaming.
Every game has technical issues and we lose the live stream.
Intrusive Ads
Advertisements interrupt live sports events, even for paying subscribers, leading to missed game moments and a disrupted viewing experience. This practice is perceived as prioritizing advertisers over viewers, diminishing the value of the premium subscription.
The streaming service interrupts a game mid-game to play ads, even though there is plenty of ad time available during game pauses.
High Subscription Cost
The subscription cost is perceived as excessively high, especially when users are interested in only a few sports or teams. The pricing model does not align with the value provided, leading to dissatisfaction among users who feel they are overpaying.
Too expensive! $160 for one single IP at a time.
Poor Camera Quality
Camera quality issues, such as shaky footage and poor tracking, detract from the viewing experience, making it difficult to follow the action. These problems are particularly frustrating for users who expect professional-grade broadcasts.
The camera does not track the games well, it zooms at the wrong times.
Inconsistent Content Access
Users face challenges accessing specific games or teams they follow, with some events being unavailable or difficult to find. This inconsistency in content delivery leads to frustration and questions about the app's reliability.
Have only been able to watch one game this season, while other games are accessible.
Interface and Usability Issues
The app's interface presents usability challenges, such as difficulty navigating and accessing features on different devices. These issues hinder the user experience and suggest a need for improved design and functionality.
The bracketing system will not work with a tablet, unable to scroll to see all weight classes.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Technical Glitches
Users experience frequent technical issues such as black screens, buffering, and stream interruptions, which severely impact the viewing experience. These persistent glitches undermine the app's reliability and frustrate subscribers who expect seamless streaming.
Intrusive Ads
Advertisements interrupt live sports events, even for paying subscribers, leading to missed game moments and a disrupted viewing experience. This practice is perceived as prioritizing advertisers over viewers, diminishing the value of the premium subscription.
High Subscription Cost
The subscription cost is perceived as excessively high, especially when users are interested in only a few sports or teams. The pricing model does not align with the value provided, leading to dissatisfaction among users who feel they are overpaying.
Poor Camera Quality
Camera quality issues, such as shaky footage and poor tracking, detract from the viewing experience, making it difficult to follow the action. These problems are particularly frustrating for users who expect professional-grade broadcasts.
Inconsistent Content Access
Users face challenges accessing specific games or teams they follow, with some events being unavailable or difficult to find. This inconsistency in content delivery leads to frustration and questions about the app's reliability.
Interface and Usability Issues
The app's interface presents usability challenges, such as difficulty navigating and accessing features on different devices. These issues hinder the user experience and suggest a need for improved design and functionality.

Quotes of the week

Hear from some of the most impactful users to drive changes

Every game this year since the conference switched over to Flo Sports there have been issues with streaming. There has not been one game that does not cut out or miss action in the game.
Jdsbdjebdvdb
The streaming service recently will literally interrupt a game mid game, mute the game audio, move the camera to a tiny screen, and play ads, even though there is plenty of ad time made available in game pauses. This forceful ads after you PAY for a subscription! Unacceptable!!!
U11ghhdd
I purchased a month subscription just to watch my son wrestle 3.5 hours away for 2 days. The app glitched and cut out the entire time even after deleting and redownloading it. Ended up completely deleting my account.
Mparker4g

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The quotes of the week

Hear from some of the most impactful users to drive changes
Every game this year since the conference switched over to Flo Sports there have been issues with streaming. There has not been one game that does not cut out or miss action in the game.
Candice Wu
App Store
The streaming service recently will literally interrupt a game mid game, mute the game audio, move the camera to a tiny screen, and play ads, even though there is plenty of ad time made available in game pauses. This forceful ads after you PAY for a subscription! Unacceptable!!!
Kelly Williams
Google Play
I purchased a month subscription just to watch my son wrestle 3.5 hours away for 2 days. The app glitched and cut out the entire time even after deleting and redownloading it. Ended up completely deleting my account.
Koray Okumus
Google Play

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