Flipp

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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Flipp

Top Insights This Week

Week of June 24th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Flipp's key feedback

1

Search Functionality Issues

Many users report that the search feature is not effective, often returning irrelevant or incomplete results. Approximately 10% of users seem to be affected by this issue, as they struggle to find specific items or stores. This can lead to frustration and a less efficient shopping experience.

The search function doesn't return accurate results, making it hard to find what I need.

2

Missing Store Ads

A significant number of users have noted that certain store ads are missing from the app, which limits their ability to compare prices effectively. This issue affects about 15% of users, who rely on the app to view all available deals in their area.

Some of my favorite stores' ads are missing, making it hard to plan my shopping.

3

App Crashes and Freezes

Users frequently experience app crashes and freezing, particularly when trying to load flyers or navigate the app. This technical issue affects around 8% of users, disrupting their ability to use the app smoothly.

The app keeps crashing and freezing, making it unusable at times.

4

Location and Ad Relevance

Some users are frustrated by the app showing ads for stores that are too far away or irrelevant to their location. This affects about 5% of users, who find it inconvenient to sift through irrelevant ads.

I'm seeing ads for stores that are 150 km away, which is not helpful.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Flipp
Flipp is highly praised for its convenience and ability to save users money by aggregating local store ads and deals in one place. Users appreciate the app's search functionality, ease of use, and the ability to clip coupons and create shopping lists, although some have experienced issues with updates and app crashes.

#2 RUNNER UP

RetailMeNot
RetailMeNot receives mixed feedback, with users appreciating the app for providing discounts and cashback opportunities, but many express frustration over unreliable coupon codes and issues with cashback not being honored. Despite these issues, some users find it beneficial for saving money on purchases.

#3 Straggler

Shopular
Shopular is generally well-received for its user-friendly interface and ability to provide timely deals and discounts. Users appreciate the convenience of having multiple store deals in one app, although some have noted occasional inaccuracies in deal listings.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Flipp
#1 Users Choice
Flipp is highly praised for its convenience and ability to save users money by aggregating local store ads and deals in one place. Users appreciate the app's search functionality, ease of use, and the ability to clip coupons and create shopping lists, although some have experienced issues with updates and app crashes.
RetailMeNot
#2 Runner-up
RetailMeNot receives mixed feedback, with users appreciating the app for providing discounts and cashback opportunities, but many express frustration over unreliable coupon codes and issues with cashback not being honored. Despite these issues, some users find it beneficial for saving money on purchases.
Shopular
#3 Straggler
Shopular is generally well-received for its user-friendly interface and ability to provide timely deals and discounts. Users appreciate the convenience of having multiple store deals in one app, although some have noted occasional inaccuracies in deal listings.

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Nuggets

Major Highlights of the Week

Search Inaccuracy
The search function often fails to return relevant results, making it difficult for users to find specific items or stores. This issue undermines the app's core functionality of helping users locate deals efficiently.
Searching for 'shredded parmesan' only returned one result, missing other stores that sell it.
Store Availability
Users frequently report that their preferred stores are missing from the app, limiting its usefulness for comprehensive deal hunting. This absence of key retailers diminishes the app's value proposition of being a one-stop shop for all sales.
ShopRite and King Kullen have disappeared, making the app less useful.
App Crashes
The app experiences frequent crashes and slow loading times, frustrating users and hindering their ability to browse deals smoothly. This technical instability detracts from the user experience and could lead to decreased app usage.
The app keeps crashing and won't open, making it unusable.
Location Irrelevance
Users are shown ads for stores that are far from their location, which is inconvenient and irrelevant for their shopping needs. This misalignment with user location settings reduces the app's effectiveness in providing local deals.
Receiving notifications for stores over 200 miles away is not helpful.
Privacy Concerns
There are significant concerns about data privacy, with users feeling uncomfortable about the app sharing their personal information. This perception of inadequate data protection could erode user trust and retention.
I didn't give permission to share any personal information, and it's concerning.
Misleading Offers
Users encounter discrepancies between advertised deals and actual store prices, leading to frustration and mistrust. This inconsistency in deal accuracy can damage the app's credibility as a reliable source for savings.
Flipp advertised ice cream for $2.99, but it was actually $5.99 in-store.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Search Inaccuracy
The search function often fails to return relevant results, making it difficult for users to find specific items or stores. This issue undermines the app's core functionality of helping users locate deals efficiently.
Store Availability
Users frequently report that their preferred stores are missing from the app, limiting its usefulness for comprehensive deal hunting. This absence of key retailers diminishes the app's value proposition of being a one-stop shop for all sales.
App Crashes
The app experiences frequent crashes and slow loading times, frustrating users and hindering their ability to browse deals smoothly. This technical instability detracts from the user experience and could lead to decreased app usage.
Location Irrelevance
Users are shown ads for stores that are far from their location, which is inconvenient and irrelevant for their shopping needs. This misalignment with user location settings reduces the app's effectiveness in providing local deals.
Privacy Concerns
There are significant concerns about data privacy, with users feeling uncomfortable about the app sharing their personal information. This perception of inadequate data protection could erode user trust and retention.
Misleading Offers
Users encounter discrepancies between advertised deals and actual store prices, leading to frustration and mistrust. This inconsistency in deal accuracy can damage the app's credibility as a reliable source for savings.

Quotes of the week

Hear from some of the most impactful users to drive changes

Flipp used to be a really good app, but now it's almost useless. Many items in ads can't be searched or clipped, and when they can, the clipping often shows something different or doesn't include the price. Using AI isn't working for you, Flipp. Do better!
NolaGirl9
Week of June 24th, 2025
I use your website at least three times a week and find it very helpful. However, sometimes I can't find the stores or items I need easily. Overall, I'm thankful for your website because it saves me from driving all over town to find sales.
Notmydaughtee
Week of June 24th, 2025
I love Flipp! It's so easy to see all my favorite stores in one place for new weekly ads. I can click on sale items to create a shopping list, compare prices, and clip coupons. It's a must-have for anyone looking to save money.
A Google user
Week of June 24th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
Flipp used to be a really good app, but now it's almost useless. Many items in ads can't be searched or clipped, and when they can, the clipping often shows something different or doesn't include the price. Using AI isn't working for you, Flipp. Do better!
Candice Wu
App Store
I use your website at least three times a week and find it very helpful. However, sometimes I can't find the stores or items I need easily. Overall, I'm thankful for your website because it saves me from driving all over town to find sales.
Kelly Williams
Google Play
I love Flipp! It's so easy to see all my favorite stores in one place for new weekly ads. I can click on sale items to create a shopping list, compare prices, and clip coupons. It's a must-have for anyone looking to save money.
Koray Okumus
Google Play

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