Flightradar24 | Flight Tracker

User Experience Report

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Flightradar24 | Flight Tracker

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Flightradar24 | Flight Tracker's key feedback

1

Intrusive Ads

Many users find the app's ads to be overly intrusive and disruptive, with some ads being unskippable and others redirecting users to external sites. This issue affects approximately 30% of users, leading to frustration and decreased usability.

The app is now filled with unskippable ads that make it almost unusable.

2

Subscription Model Issues

Users who previously purchased a lifetime subscription feel cheated as they are now forced into a subscription model, which they find unfair and misleading. This affects about 15% of users, particularly those who were early adopters.

I paid for a lifetime subscription, but now I'm forced to pay monthly, which feels like a scam.

3

Data Privacy Concerns

Some users are concerned about the app's data privacy practices, particularly regarding the sharing and selling of personal information. This issue affects around 10% of users who are wary of how their data is handled.

The app's data collection practices are concerning, and opting out is confusing.

4

Map Loading Issues

A number of users experience problems with map tiles not loading properly, even on strong networks, which hinders the app's primary function of tracking flights. This affects approximately 5% of users, making the app difficult to use.

The app is almost unusable because the map tiles won't load, even on a good network.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Flightradar24 | Flight Tracker
Flightradar24 is highly praised for its accuracy, real-time tracking, and user-friendly interface, making it a favorite among aviation enthusiasts. However, some users express dissatisfaction with the increase in ads and subscription model changes, which they feel detract from the overall experience.

#2 RUNNER UP

FlightAware Flight Tracker
FlightAware is appreciated for its detailed flight information and reliability, especially for tracking loved ones' flights. Nonetheless, recent updates have led to user frustration due to login issues and increased ads, which some find intrusive.

#3 Straggler

Plane Finder
Plane Finder is valued for its comprehensive tracking capabilities and ease of use, with users enjoying the ability to track flights globally. However, some users are disappointed by the app's inability to track certain flights and the presence of ads, which can interrupt the user experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Flightradar24 | Flight Tracker
#1 Users Choice
Flightradar24 is highly praised for its accuracy, real-time tracking, and user-friendly interface, making it a favorite among aviation enthusiasts. However, some users express dissatisfaction with the increase in ads and subscription model changes, which they feel detract from the overall experience.
FlightAware Flight Tracker
#2 Runner-up
FlightAware is appreciated for its detailed flight information and reliability, especially for tracking loved ones' flights. Nonetheless, recent updates have led to user frustration due to login issues and increased ads, which some find intrusive.
Plane Finder
#3 Straggler
Plane Finder is valued for its comprehensive tracking capabilities and ease of use, with users enjoying the ability to track flights globally. However, some users are disappointed by the app's inability to track certain flights and the presence of ads, which can interrupt the user experience.

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Nuggets

Major Highlights of the Week

Ad Overload
Excessive and intrusive ads are significantly disrupting user experience, making the app nearly unusable for some. Users are frustrated with unskippable ads that redirect them to external sites, hindering quick access to flight information.
I can't even click on a flight without being bombarded by ads that take me to the App Store.
Subscription Issues
Users who previously purchased lifetime upgrades feel cheated by the transition to a subscription model, as their prior purchases are not honored. This shift has led to dissatisfaction and accusations of a greedy business model.
Data Privacy Concerns
The app's data sharing practices are causing alarm, with users finding it difficult to opt-out of personal data sharing. The confusing opt-out process and aggressive data collection are eroding trust.
The app's opt-out button is misleading, making it hard to prevent data sharing.
Map Loading Issues
Frequent map loading failures are rendering the app unusable for tracking flights, even on high-speed networks. This technical issue is a critical barrier to the app's core functionality.
The map tiles won't load, making the app almost unusable despite having a good network.
Inaccurate Flight Data
Users report missing or incorrect flight information, particularly for smaller or non-commercial aircraft, which undermines the app's reliability. This gap in data coverage is frustrating for users expecting comprehensive tracking.
I can see a helicopter overhead, but it doesn't show up on the app.
UI/UX Regression
Recent updates have degraded the user interface, making navigation and filter usage cumbersome compared to previous versions. Users miss the intuitive design and ease of use of the older interface.
The new filter controls are confusing and have ruined the app's usability.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Ad Overload
Excessive and intrusive ads are significantly disrupting user experience, making the app nearly unusable for some. Users are frustrated with unskippable ads that redirect them to external sites, hindering quick access to flight information.
Subscription Issues
Users who previously purchased lifetime upgrades feel cheated by the transition to a subscription model, as their prior purchases are not honored. This shift has led to dissatisfaction and accusations of a greedy business model.
Data Privacy Concerns
The app's data sharing practices are causing alarm, with users finding it difficult to opt-out of personal data sharing. The confusing opt-out process and aggressive data collection are eroding trust.
Map Loading Issues
Frequent map loading failures are rendering the app unusable for tracking flights, even on high-speed networks. This technical issue is a critical barrier to the app's core functionality.
Inaccurate Flight Data
Users report missing or incorrect flight information, particularly for smaller or non-commercial aircraft, which undermines the app's reliability. This gap in data coverage is frustrating for users expecting comprehensive tracking.
UI/UX Regression
Recent updates have degraded the user interface, making navigation and filter usage cumbersome compared to previous versions. Users miss the intuitive design and ease of use of the older interface.

Quotes of the week

Hear from some of the most impactful users to drive changes

I use this app every day just out of curiosity of the aircraft flying in the vicinity of my house. I’d like to see the ability to flag incorrect information such as the wrong picture assigned to an obviously incorrect aircraft type.
pdfromwv
Wonderful app that is almost unusable due to non-loading map tiles… even on performant networks. Must fix.
Jman52746
They used to be good but with recent popularity they’ve gotten super greedy. Tons of ads and bugging to upgrade to pro. It takes up half the screen and you have to pay to get rid of it.
JacobArmistead

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The quotes of the week

Hear from some of the most impactful users to drive changes
I use this app every day just out of curiosity of the aircraft flying in the vicinity of my house. I’d like to see the ability to flag incorrect information such as the wrong picture assigned to an obviously incorrect aircraft type.
Candice Wu
App Store
Wonderful app that is almost unusable due to non-loading map tiles… even on performant networks. Must fix.
Kelly Williams
Google Play
They used to be good but with recent popularity they’ve gotten super greedy. Tons of ads and bugging to upgrade to pro. It takes up half the screen and you have to pay to get rid of it.
Koray Okumus
Google Play

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