Flightradar24 | Flight Tracker

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Flightradar24 | Flight Tracker

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Flightradar24 | Flight Tracker's key feedback

1

Invasive Ads

Many users are frustrated with the intrusive nature of ads, especially those that are unskippable or disrupt the app's functionality. Approximately 20% of users have expressed dissatisfaction with the ad experience, which detracts from the app's usability.

The app is frustrating to use due to too many interruptions and pop-ups from ads.

2

Privacy Concerns

A significant number of users are concerned about the app's data collection practices, particularly the repeated prompts to sell personal information. Around 15% of users have mentioned issues with privacy settings being reset, leading to distrust in the app's handling of personal data.

Despite opting out, the app repeatedly asks to sell my information, which is very frustrating.

3

Subscription Issues

Some users have reported problems with their subscriptions not being recognized, leading to a loss of access to paid features. This issue affects about 10% of users, causing dissatisfaction among those who have paid for premium services.

Even though I subscribed to Gold, the app fails to recognize my subscription, leaving me without the features I paid for.

4

Flight Data Accuracy

A few users have experienced inaccuracies in flight data, such as cancelled flights being shown as active. This affects approximately 5% of users, leading to questions about the app's reliability for real-time flight tracking.

The app listed a cancelled flight as active, which makes it hard to trust for accurate flight information.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Flightradar24 | Flight Tracker
Flightradar24 receives mixed feedback. Users appreciate its comprehensive flight tracking features and detailed information, but many are frustrated by frequent ads, privacy concerns, and subscription issues. Despite these drawbacks, it remains a favorite for its accuracy and ease of use.

#2 RUNNER UP

FlightAware Flight Tracker
FlightAware is highly praised for its accuracy and reliability, with users finding it indispensable for tracking flights. However, some users are annoyed by the frequent ads and occasional login issues, but overall, it is considered a top choice for flight tracking.

#3 Straggler

Plane Finder
Plane Finder is appreciated for its smooth operation and detailed flight tracking capabilities. Users enjoy its user-friendly interface and comprehensive data, though some express disappointment over the need for a premium subscription to access historical data and certain features.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Flightradar24 | Flight Tracker
#1 Users Choice
Flightradar24 receives mixed feedback. Users appreciate its comprehensive flight tracking features and detailed information, but many are frustrated by frequent ads, privacy concerns, and subscription issues. Despite these drawbacks, it remains a favorite for its accuracy and ease of use.
FlightAware Flight Tracker
#2 Runner-up
FlightAware is highly praised for its accuracy and reliability, with users finding it indispensable for tracking flights. However, some users are annoyed by the frequent ads and occasional login issues, but overall, it is considered a top choice for flight tracking.
Plane Finder
#3 Straggler
Plane Finder is appreciated for its smooth operation and detailed flight tracking capabilities. Users enjoy its user-friendly interface and comprehensive data, though some express disappointment over the need for a premium subscription to access historical data and certain features.

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Nuggets

Major Highlights of the Week

Invasive Ads
Users are frustrated with invasive and unskippable ads that disrupt the app experience, even for paying subscribers. This issue is causing dissatisfaction and may lead to subscription cancellations.
The app is filled with invasive ads, including unskippable ones, making it frustrating to use.
Data Privacy Concerns
There are significant concerns about data privacy, with users repeatedly having to opt-out of data selling, which resets after updates. This persistent issue is eroding trust and leading to app deletions.
Despite opting out, the app resets data selling preferences after updates, raising privacy concerns.
Subscription Issues
Subscribers are experiencing problems with the app not recognizing their paid status, leading to loss of access to premium features. This technical glitch is causing frustration and dissatisfaction among paying users.
Filter Functionality
The filter feature is not functioning properly, especially when users are logged in, limiting the app's usability. This issue is affecting the app's core functionality and user satisfaction.
Filters do not work when logged in, reducing the app's effectiveness.
Flight Data Accuracy
There are complaints about inaccurate flight data, such as showing canceled flights as active, which undermines the app's reliability. This inaccuracy is critical for users relying on real-time flight information.
The app listed a canceled flight as active, which is misleading and unreliable.
Notification Problems
Users are not receiving flight notifications as expected, impacting the app's utility for tracking flights. This issue is diminishing the app's value for users who depend on timely alerts.
I am not receiving notifications for flights, which is frustrating.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Invasive Ads
Users are frustrated with invasive and unskippable ads that disrupt the app experience, even for paying subscribers. This issue is causing dissatisfaction and may lead to subscription cancellations.
Data Privacy Concerns
There are significant concerns about data privacy, with users repeatedly having to opt-out of data selling, which resets after updates. This persistent issue is eroding trust and leading to app deletions.
Subscription Issues
Subscribers are experiencing problems with the app not recognizing their paid status, leading to loss of access to premium features. This technical glitch is causing frustration and dissatisfaction among paying users.
Filter Functionality
The filter feature is not functioning properly, especially when users are logged in, limiting the app's usability. This issue is affecting the app's core functionality and user satisfaction.
Flight Data Accuracy
There are complaints about inaccurate flight data, such as showing canceled flights as active, which undermines the app's reliability. This inaccuracy is critical for users relying on real-time flight information.
Notification Problems
Users are not receiving flight notifications as expected, impacting the app's utility for tracking flights. This issue is diminishing the app's value for users who depend on timely alerts.

Quotes of the week

Hear from some of the most impactful users to drive changes

I love using this app for planespotting and tracking past flights. It's a great tool for aviation enthusiasts.
FH Jordan
The app is great, but the constant pop-ups asking to sell my information are frustrating, especially since I pay for no ads. It's making me consider canceling my subscription.
toodle2367
I used to love this app, but the amount of ads has become unbearable. It's disappointing to see how much it's changed.
Kitsyuk

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The quotes of the week

Hear from some of the most impactful users to drive changes
I love using this app for planespotting and tracking past flights. It's a great tool for aviation enthusiasts.
Candice Wu
App Store
The app is great, but the constant pop-ups asking to sell my information are frustrating, especially since I pay for no ads. It's making me consider canceling my subscription.
Kelly Williams
Google Play
I used to love this app, but the amount of ads has become unbearable. It's disappointing to see how much it's changed.
Koray Okumus
Google Play

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