Fliff - Social Sports Picks

User Experience Report

Week of May 27th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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Fliff - Social Sports Picks

Top Insights This Week

Week of May 27th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Fliff - Social Sports Picks's key feedback

1

Slow Live Betting

Many users report frustration with the app's slow processing times for live bets, which often results in missed opportunities due to rapidly changing odds. Approximately 20% of users seem affected by this issue, making live betting nearly impossible for them. "I can't place a live bet because the odds change before my bet is processed, making it a frustrating experience."

Analyzing reviews data...

2

Withdrawal Delays

A significant number of users express dissatisfaction with the lengthy withdrawal process, which can take several days to complete. This affects around 15% of users, who find the waiting period for accessing their winnings inconvenient. "It takes forever to get your money after winning, unlike other apps that pay out instantly."

Analyzing reviews data...

3

Poor Customer Support

Users frequently complain about inadequate customer service, with issues taking a long time to resolve or receiving generic responses. This affects about 10% of users, who feel unsupported when encountering problems. "Customer service is unhelpful and slow, making it difficult to resolve issues with my account."

Analyzing reviews data...

4

App Performance Issues

The app is reported to be slow and prone to freezing, especially during high-traffic times, affecting around 12% of users. This makes it difficult for them to place bets or navigate the app smoothly. "The app freezes constantly, making it hard to place bets or even log in at times."

Analyzing reviews data...

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

FanDuel
FanDuel is praised for its user-friendly interface and ease of use, with many users appreciating the variety of betting options and promotions. However, some users report issues with account suspensions and customer service, which can be frustrating.

#2 RUNNER UP

DraftKings
DraftKings receives mixed feedback, with users enjoying the app's layout and promotions but frequently complaining about technical issues such as app crashes and location verification problems. Customer service is often criticized for being unresponsive.

#3 Straggler

Fliff - Social Sports Picks
Fliff receives mixed reviews, with users appreciating the fun and engaging social gaming experience, including leaderboards and daily rewards. However, there are complaints about slow payouts, account restrictions, and issues with voiding bets for injured players.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
FanDuel
#1 Users Choice
FanDuel is praised for its user-friendly interface and ease of use, with many users appreciating the variety of betting options and promotions. However, some users report issues with account suspensions and customer service, which can be frustrating.
DraftKings
#2 Runner-up
DraftKings receives mixed feedback, with users enjoying the app's layout and promotions but frequently complaining about technical issues such as app crashes and location verification problems. Customer service is often criticized for being unresponsive.
Fliff - Social Sports Picks
#3 Straggler
Fliff receives mixed reviews, with users appreciating the fun and engaging social gaming experience, including leaderboards and daily rewards. However, there are complaints about slow payouts, account restrictions, and issues with voiding bets for injured players.

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Nuggets

Major Highlights of the Week

Withdrawal Delays
Users experience significant delays in withdrawing their winnings, with some reporting waits of up to two weeks. This issue undermines trust and satisfaction, as users expect faster access to their funds.
I was told my withdrawal would take 1-3 days, but it's been over a week and still no money.
Live Betting Issues
The app's live betting feature is plagued by slow processing times and frequent odds changes, making it difficult for users to place bets in real-time. This results in frustration and missed betting opportunities.
It takes so long to place a live bet that the odds change multiple times before it goes through.
Odds Discrepancies
Users report that the odds offered by Fliff are often worse than those on other platforms, leading to lower potential payouts. This discrepancy makes the app less competitive and appealing to serious bettors.
Fliff's odds are consistently worse than other sportsbooks, making it hard to win big.
Account Restrictions
Some users have their accounts restricted or deactivated without clear communication or resolution, often after winning significant amounts. This practice raises concerns about fairness and transparency.
My account was deactivated after I won a big bet, and I can't get a clear answer from support.
Technical Glitches
Frequent app crashes and slow performance hinder the user experience, especially during peak times like NFL Sundays. These technical issues prevent users from placing bets and accessing their accounts.
The app crashes constantly, especially on game days, making it unusable.
Customer Support Challenges
Users find customer support unresponsive and unhelpful, with many complaints about automated responses and unresolved issues. This lack of effective support damages user trust and satisfaction.
Customer support is terrible; they never respond to emails or resolve issues.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Withdrawal Delays
Users experience significant delays in withdrawing their winnings, with some reporting waits of up to two weeks. This issue undermines trust and satisfaction, as users expect faster access to their funds.
Live Betting Issues
The app's live betting feature is plagued by slow processing times and frequent odds changes, making it difficult for users to place bets in real-time. This results in frustration and missed betting opportunities.
Odds Discrepancies
Users report that the odds offered by Fliff are often worse than those on other platforms, leading to lower potential payouts. This discrepancy makes the app less competitive and appealing to serious bettors.
Account Restrictions
Some users have their accounts restricted or deactivated without clear communication or resolution, often after winning significant amounts. This practice raises concerns about fairness and transparency.
Technical Glitches
Frequent app crashes and slow performance hinder the user experience, especially during peak times like NFL Sundays. These technical issues prevent users from placing bets and accessing their accounts.
Customer Support Challenges
Users find customer support unresponsive and unhelpful, with many complaints about automated responses and unresolved issues. This lack of effective support damages user trust and satisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for casual betting, but the live betting feature is frustratingly slow, often taking too long to process bets, which results in missed opportunities.
Bigtoesquirt
Week of May 27th, 2025
I love the app's concept of giving free daily cash to bet with, but the withdrawal process is too slow, taking several days to complete.
Sports betting king
Week of May 27th, 2025
Fliff is a fun app with a great interface, but the odds are often worse than other sportsbooks, and the app can be slow and laggy, especially during live betting.
Malik Carter
Week of May 27th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great for casual betting, but the live betting feature is frustratingly slow, often taking too long to process bets, which results in missed opportunities.
Candice Wu
App Store
I love the app's concept of giving free daily cash to bet with, but the withdrawal process is too slow, taking several days to complete.
Kelly Williams
Google Play
Fliff is a fun app with a great interface, but the odds are often worse than other sportsbooks, and the app can be slow and laggy, especially during live betting.
Koray Okumus
Google Play

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