TeraBox: Cloud Storage Space

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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TOP INSIGHTS

A weekly roundup of TeraBox: Cloud Storage Space's key feedback

Excessive Ads

A significant number of users, approximately 60%, are frustrated with the overwhelming number of ads, which disrupts the user experience and makes the app nearly unusable without a premium subscription.

The app is flooded with ads, making it impossible to use without paying for premium.

Slow Performance

Around 20% of users report that the app is slow, with issues like buffering and lagging, even for premium users, which diminishes the overall user experience.

The app is painfully slow, and videos buffer constantly, even with a premium subscription.

Privacy Concerns

Approximately 10% of users express concerns about privacy, fearing that the app may access personal data without explicit permission, which raises trust issues.

The app seems to access personal files without permission, which is concerning.

Subscription Issues

About 10% of users face problems with subscriptions, such as being charged without notification or not receiving promised premium benefits, leading to dissatisfaction.

I was charged for a subscription without any notification, and I didn't receive the premium benefits.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Google Drive

Google Drive is praised for its essential functionality and ease of use, but users express frustration over the lack of certain features like individual folder downloads and offline access. Some users also report issues with app updates and syncing, while others appreciate its reliability and integration with other Google services.

#2 RUNNER UP

TeraBox: Cloud Storage Space

TeraBox receives mixed feedback, with users appreciating the large free storage space and ease of use, but some express dissatisfaction with premium features not working as expected and issues with ads. While many users find it a great storage solution, others are frustrated by technical glitches and the push towards premium subscriptions.

#3 Straggler

Dropbox

Dropbox is valued for its file management capabilities and ease of access across devices, but users are critical of its limited free storage and high subscription costs. Some users experience technical issues and find the app's updates problematic, while others appreciate its efficiency and reliability for file storage and sharing.

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Nuggets

Major Highlights of the Week

Excessive Ads

The app is inundated with ads, making it nearly unusable for free users, as ads appear at every interaction point, severely disrupting the user experience.

This app is just an ad trap; every click triggers an ad, making it unbearable.

Slow Performance

Users experience slow download and upload speeds, even with a premium subscription, which undermines the app's core functionality of efficient file storage and retrieval.

Even after buying premium, the app is too slow; don't waste money on it.

Account Closure Issues

There is no straightforward way to close an account, leaving users' personal information lingering without an option to delete it, raising privacy concerns.

There's no way to close your account; it just leaves your email and info hanging.

Subscription Problems

Users face issues with automatic renewals and premium features not activating, leading to frustration and a perception of being scammed.

File Management Limitations

The app lacks essential file management features, such as moving files to phone storage or organizing them into folders, which hampers usability.

You can't move downloaded files to your phone or organize them into folders.

Privacy Concerns

There are allegations of the app accessing and potentially misusing personal data, which could deter users from trusting the service.

This app is a scammer trying to steal data and other sensitive information.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Excessive Ads

The app is inundated with ads, making it nearly unusable for free users, as ads appear at every interaction point, severely disrupting the user experience.

Slow Performance

Users experience slow download and upload speeds, even with a premium subscription, which undermines the app's core functionality of efficient file storage and retrieval.

Account Closure Issues

There is no straightforward way to close an account, leaving users' personal information lingering without an option to delete it, raising privacy concerns.

Subscription Problems

Users face issues with automatic renewals and premium features not activating, leading to frustration and a perception of being scammed.

File Management Limitations

The app lacks essential file management features, such as moving files to phone storage or organizing them into folders, which hampers usability.

Privacy Concerns

There are allegations of the app accessing and potentially misusing personal data, which could deter users from trusting the service.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app offers a generous amount of free storage, but the overwhelming number of ads makes it nearly unusable without a premium subscription. It's frustrating to navigate through constant interruptions.

A Google user

Week of May 27th, 2025

While TeraBox provides a lot of storage space, the app is plagued with ads, making it difficult to use. The slow download speeds and frequent buffering are also major drawbacks.

A Google user

Week of May 27th, 2025

TeraBox is great for free storage, but the ads are excessive and intrusive. It feels like the app is more focused on ad revenue than user experience.

A Google user

Week of May 27th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

While TeraBox provides a lot of storage space, the app is plagued with ads, making it difficult to use. The slow download speeds and frequent buffering are also major drawbacks.

Kelly Williams

Google Play

TeraBox is great for free storage, but the ads are excessive and intrusive. It feels like the app is more focused on ad revenue than user experience.

Koray Okumus

Google Play

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User Experience Report

Report Date

TeraBox: Cloud Storage Space

Top Insights This Week

Excessive Ads

Slow Performance

Privacy Concerns

Subscription Issues

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

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The quotes of the week

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Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts