A significant number of users express concerns about scams and fraudulent activities on the platform. Approximately 15% of users report encountering scammers who attempt to extract personal information or money. This issue undermines trust and deters potential users from engaging with the platform.

I received multiple scam messages asking for my card details, and Fiverr did nothing to stop them.

Users frequently report problems with delayed or missing notifications, which affects their ability to respond promptly to clients. This issue impacts around 10% of users, leading to missed opportunities and decreased response rates.

Notifications are delayed, causing me to miss client messages and affecting my response time.

There are numerous complaints about accounts being suspended or banned without clear explanations or recourse. This affects about 8% of users, causing frustration and loss of income for freelancers who rely on the platform.

My account was disabled without explanation, and customer support has not been helpful in resolving the issue.

Many users are dissatisfied with the high fees charged by Fiverr, including a 20% commission on earnings and additional charges on tips. This concern is raised by approximately 12% of users, who feel that the fees are excessive and reduce their overall earnings.

The 20% fee on each order is too high, and even tips are charged extra fees.