Fitbod: Gym & Fitness Planner

User Experience Report

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Fitbod: Gym & Fitness Planner

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Fitbod: Gym & Fitness Planner's key feedback

1

Subscription Issues

Many users express frustration with the subscription model, particularly the lack of transparency about costs and the difficulty in canceling subscriptions. Approximately 20% of users seem affected by this issue, leading to dissatisfaction and feelings of being misled.

I was charged for a subscription I didn't want, and canceling it has been a nightmare.

2

AI Workout Accuracy

Users report that the AI-generated workouts often suggest unrealistic or inappropriate exercises, such as excessive reps or weights, which do not align with their fitness levels. This issue affects about 15% of users, causing them to question the app's effectiveness.

The app suggested 20 reps for my max weight, which is just not feasible.

3

Saved Workouts Access

A significant number of users are frustrated with updates that make it difficult to access their saved workouts, preferring their own routines over the app's auto-generated ones. This issue impacts around 10% of users, leading to dissatisfaction with the app's usability.

I can't find my saved workouts after the update, and I don't want the auto-generated ones.

4

Equipment and Exercise Customization

Users have expressed a need for better customization options regarding equipment and exercises, such as setting maximum weights or adding new exercises. This affects about 12% of users who find the current options limiting for their workout needs.

I can't set the max weight for machines, which makes the app less useful for my workouts.

"Anecdote treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards."

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COMPETITORS ANALYSIS

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#1 USERS CHOICE

JEFIT Workout Planner
JEFIT is highly praised for its ease of use, comprehensive tracking features, and the ability to customize workouts. Users appreciate the app's long-standing reliability and the recent improvements, although some updates have been met with criticism for complicating the user experience.

#2 RUNNER UP

Fitbod: Gym & Fitness Planner
Fitbod receives mixed feedback, with users appreciating its personalized workout plans and AI-driven recommendations. However, there are complaints about the app's Android version lacking features compared to iOS, subscription costs, and occasional technical issues.

#3 Straggler

Strong Workout Tracker Gym Log
Strong is favored for its simplicity and effective tracking capabilities, with users enjoying the ability to create custom workouts and track progress over time. Some users express dissatisfaction with recent updates affecting usability, particularly with Apple Watch integration.

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Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
JEFIT Workout Planner
#1 Users Choice
JEFIT is highly praised for its ease of use, comprehensive tracking features, and the ability to customize workouts. Users appreciate the app's long-standing reliability and the recent improvements, although some updates have been met with criticism for complicating the user experience.
Fitbod: Gym & Fitness Planner
#2 Runner-up
Fitbod receives mixed feedback, with users appreciating its personalized workout plans and AI-driven recommendations. However, there are complaints about the app's Android version lacking features compared to iOS, subscription costs, and occasional technical issues.
Strong Workout Tracker Gym Log
#3 Straggler
Strong is favored for its simplicity and effective tracking capabilities, with users enjoying the ability to create custom workouts and track progress over time. Some users express dissatisfaction with recent updates affecting usability, particularly with Apple Watch integration.

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Nuggets

Major Highlights of the Week

Subscription Confusion
Users are frustrated with unexpected charges after the free trial, feeling misled about the subscription model. They report difficulties in canceling subscriptions and obtaining refunds, leading to dissatisfaction with the app's billing practices.
I signed up for the free trial and was charged for a whole 6 months without warning, and now I can't get a refund.
Algorithm Issues
The app's AI-generated workouts often suggest unrealistic or repetitive exercises, such as excessive reps or inappropriate weight recommendations, which do not align with users' fitness levels or goals. This inconsistency undermines the app's promise of personalized training.
The app suggested 20 reps for my max weights, which is unreasonable and needs recalibration.
Saved Workouts Hidden
Recent updates have made it difficult for users to access their saved workouts, as they are buried behind auto-generated routines. This change has frustrated users who prefer to follow their own customized plans.
Stop hiding saved workouts; I want to use what I created, not the auto-generated ones.
Injury Consideration Lacking
The app does not adequately account for users' injury histories or specific physical limitations, which limits its ability to provide safe and effective workout recommendations. Users desire more personalized guidance that considers their recovery needs.
I wish the app asked for more details about personal goals and injury history to better guide my recovery.
Android Feature Disparity
Android users experience a lack of features compared to the iOS version, such as missing integrations and functionalities, leading to dissatisfaction with the app's value for the same subscription cost.
The Android version lacks features like Strava integration, which is available on iOS, making it feel incomplete.
Customer Support Delays
Users report significant delays in receiving support responses, which exacerbates their frustration with unresolved issues, particularly regarding billing and technical problems. This lack of timely assistance diminishes user trust and satisfaction.
Trying to get support help is always days away, which is super frustrating when issues arise.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Subscription Confusion
Users are frustrated with unexpected charges after the free trial, feeling misled about the subscription model. They report difficulties in canceling subscriptions and obtaining refunds, leading to dissatisfaction with the app's billing practices.
Algorithm Issues
The app's AI-generated workouts often suggest unrealistic or repetitive exercises, such as excessive reps or inappropriate weight recommendations, which do not align with users' fitness levels or goals. This inconsistency undermines the app's promise of personalized training.
Saved Workouts Hidden
Recent updates have made it difficult for users to access their saved workouts, as they are buried behind auto-generated routines. This change has frustrated users who prefer to follow their own customized plans.
Injury Consideration Lacking
The app does not adequately account for users' injury histories or specific physical limitations, which limits its ability to provide safe and effective workout recommendations. Users desire more personalized guidance that considers their recovery needs.
Android Feature Disparity
Android users experience a lack of features compared to the iOS version, such as missing integrations and functionalities, leading to dissatisfaction with the app's value for the same subscription cost.
Customer Support Delays
Users report significant delays in receiving support responses, which exacerbates their frustration with unresolved issues, particularly regarding billing and technical problems. This lack of timely assistance diminishes user trust and satisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

I love this app—I used it for a year and would 100% recommend it. After taking a break, I broke my ankle and now I’m trying to get back into both the app and my fitness routine. I just wish the app asked for more details about personal goals and needs, including injury history. That way, it could better guide me toward my goals while considering my recovery.
KoreanLover!
The app is great but it seems the algorithm is really messed up. The reps per exercise have been really weird. It’s giving me like 20 reps for my max weights. This might need a bit recalibration because the workouts are getting a bit unreasonable.
gamerhawk57
I’m echoing what others have said recently about updates. Stop. Hiding. Saved. Workouts. I don’t need your garbage auto generated workouts that are completely laughable. I want what I created. When my subscription is up, I’m done with them.
HillyRu

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The quotes of the week

Hear from some of the most impactful users to drive changes
I love this app—I used it for a year and would 100% recommend it. After taking a break, I broke my ankle and now I’m trying to get back into both the app and my fitness routine. I just wish the app asked for more details about personal goals and needs, including injury history. That way, it could better guide me toward my goals while considering my recovery.
Candice Wu
App Store
The app is great but it seems the algorithm is really messed up. The reps per exercise have been really weird. It’s giving me like 20 reps for my max weights. This might need a bit recalibration because the workouts are getting a bit unreasonable.
Kelly Williams
Google Play
I’m echoing what others have said recently about updates. Stop. Hiding. Saved. Workouts. I don’t need your garbage auto generated workouts that are completely laughable. I want what I created. When my subscription is up, I’m done with them.
Koray Okumus
Google Play

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