Fig: Food Scanner & Discovery
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users are frustrated with unexpected charges after the free trial, with some reporting difficulties in canceling subscriptions or obtaining refunds. Approximately 15% of users seem affected by this issue, leading to dissatisfaction and distrust. "I was charged $50 after the trial without notice and can't get a refund."
2
Users are unhappy with the limitation of only 5 free scans per month, which they find insufficient for managing dietary restrictions. This affects about 10% of users who feel the app's utility is severely restricted without a subscription. "Five scans a month is not enough for those with dietary needs."
3
Some users report inaccuracies in the app's database, such as incorrect dietary information or missing products, which undermines trust in the app's reliability. This issue impacts around 8% of users who rely on accurate data for health reasons. "Scanned items are often not found or incorrectly labeled."
4
Users experience difficulties in reaching customer support for resolving issues, such as subscription problems or app functionality, affecting about 5% of users. This lack of support leads to frustration and negative perceptions of the app. "Customer service is unresponsive, making it hard to resolve subscription issues."
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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