A significant number of users report difficulties in canceling their subscriptions, with issues such as not receiving cancellation emails or being charged despite attempts to cancel. Approximately 15% of users seem to be affected by this problem, leading to frustration and financial inconvenience.

I tried to cancel my subscription but never received the cancellation email, and now I've been charged.

Users express dissatisfaction with the lack of clarity regarding the free trial and subsequent charges, feeling misled about the subscription model. This issue affects around 10% of users, who feel the app's trial period is not transparent enough.

I signed up for the free trial, canceled it, but was still charged without clear notification.

Some users criticize the app's subscription-based model, feeling it exploits those with dietary restrictions by not being upfront about costs. This sentiment is shared by about 5% of users, who are disappointed by the paywall for essential features.

I find it exploitative to charge for an app that helps people with dietary restrictions without clear upfront information.

Users who signed up through third-party apps face challenges in managing their accounts, particularly in canceling subscriptions, due to complications with email verification. This affects approximately 3% of users, causing frustration and difficulty in account management.

I can't cancel my membership because I logged in through a third-party app and can't receive the necessary emails.