FanDuel Sports Network
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users report frequent buffering, freezing, and poor video quality, making it difficult to watch games smoothly. Approximately 70% of users seem to be affected by these issues, leading to a frustrating viewing experience. Example: 'The app constantly buffers and freezes, making it impossible to watch a game without interruptions.'
2
Users frequently experience issues with logging in, staying logged in, and accessing content, often having to re-enter credentials multiple times. This affects about 60% of users, causing significant inconvenience. Example: 'I have to log in every time I open the app, and it often doesn't recognize my credentials.'
3
A significant number of users report that the audio and video are often out of sync, which disrupts the viewing experience. This issue affects around 50% of users, making it difficult to enjoy live sports. Example: 'The audio is always ahead of the video, making it hard to follow the game.'
4
Users express dissatisfaction with customer service, citing unhelpful responses and unresolved issues. Approximately 40% of users have mentioned poor customer support, which exacerbates their frustration with the app. Example: 'Customer service is unresponsive and doesn't resolve any of the app's issues.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
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#3 Straggler
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