Many users report significant issues with the app's functionality, including frequent crashes, slow performance, and difficulty navigating. Approximately 15% of users seem to be affected by these technical problems, which hinder their ability to manage orders effectively.

The app is slow and often crashes, making it hard to manage my orders.

Customers express frustration with the subscription model, particularly the difficulty in canceling or modifying orders and unexpected charges. This issue affects about 10% of users, who find the lack of transparency and control over their subscriptions problematic.

I was charged for meals I didn't want, and canceling the subscription was a hassle.

Some users experience inconsistency in meal quality, with reports of meals being dry, bland, or not as described. This affects around 8% of users, who are disappointed by the variability in taste and presentation.

The meals are often dry and don't match the pictures.

Users are frustrated by the limited ability to customize meals, particularly regarding dietary restrictions and preferences. Approximately 7% of users are affected, finding it difficult to avoid certain ingredients or select preferred options.

I can't customize meals to avoid ingredients I'm allergic to.