Many users report frequent delivery problems, including late arrivals and incorrect addresses, affecting approximately 20% of users. These issues lead to inconvenience and dissatisfaction, as customers rely on timely deliveries for meal planning.

My meals are consistently delivered late, causing me to scramble for alternatives.

A significant number of users find it challenging to cancel their subscriptions, with some describing the process as intentionally difficult or misleading. This affects around 15% of users, leading to frustration and feelings of being trapped in the service.

I tried to cancel my subscription, but the app makes it nearly impossible to do so.

Many customers feel that the service is overpriced, especially after initial discounts expire, with about 25% of users expressing concerns over the value for money. This perception of high cost can deter long-term commitment to the service.

The meals are good, but the price is too high for the portion sizes offered.

Users frequently report that the app is slow, buggy, and difficult to navigate, affecting approximately 10% of users. These technical issues hinder the user experience and can lead to frustration when managing meal selections and subscriptions.

The app is so laggy that it's almost unusable, making it hard to manage my orders.