Endel: Focus & Sleep Sounds
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users report being charged for subscriptions they believed they had canceled or were unaware of. Approximately 30% of users seem to be affected by unexpected charges, leading to frustration and distrust. Example: 'I canceled my free trial, but was still charged $120 and couldn't get a refund.'
2
Users frequently mention the app's high subscription cost as a major deterrent. Around 25% of users express dissatisfaction with the pricing, feeling that similar services are available for free elsewhere. Example: 'The app is too expensive for what it offers, especially when similar sounds are available for free on YouTube.'
3
Several users experience technical issues such as app crashes and sound playback problems. These glitches affect about 20% of users, impacting their ability to use the app effectively. Example: 'The app crashes frequently, making it unusable for me.'
4
The onboarding process is seen as cumbersome and intrusive, with many users frustrated by the number of questions and steps required before accessing the app. Approximately 15% of users find this process off-putting. Example: 'Too many questions just to start using the app, and then it asks for payment immediately.'
"Anecdote treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards."
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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