Emma - Budget Planner Tracker
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
.svg){kind=icon}
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users, approximately 30%, report difficulties in canceling subscriptions, often leading to unexpected charges. The process is described as cumbersome and not straightforward, causing frustration and financial inconvenience.
2
Around 25% of users express dissatisfaction with the app's paywall, which restricts access to essential features unless a subscription is purchased. This limitation is seen as a barrier to fully utilizing the app's capabilities.
3
Approximately 20% of users experience slow or unresponsive customer support, which exacerbates issues when they arise. This lack of timely assistance leads to increased user frustration and dissatisfaction.
4
About 15% of users find the app's subscription tracking feature unreliable, as it fails to detect all active subscriptions. This inconsistency undermines trust in the app's ability to manage finances effectively.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
.png)
"Anecdote treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards."
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
.png)
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
.png)
.png)