eero wifi system
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
A significant number of users are frustrated because they cannot log in to their accounts to troubleshoot when their router is offline, rendering the app ineffective in such situations. Approximately 10% of users seem to be affected by this issue.
2
Users report conflicts between eero systems and other devices like Sonos, leading to frequent signal dropouts and poor customer service experiences. This issue affects around 8% of users.
3
Many users are unhappy with the constant upsells to a subscription model, feeling that essential features should be included with the purchase of the hardware. This concern is raised by about 12% of users.
4
There are complaints about the app attempting to push outdated firmware updates, leading to an endless update cycle and lack of control over the hardware. Approximately 7% of users have reported this issue.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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