Many users report frequent internet disconnections, especially after recent updates, causing significant inconvenience. Approximately 20% of users seem to be affected by this issue, as they mention having to restart their routers multiple times a day.

Ever since the last update, our internet drops a few times a day, requiring multiple router restarts.

Users are frustrated with the constant upselling of the eero Plus subscription, which locks essential features behind a paywall. This affects about 15% of users who feel that basic functionalities should be included with the purchase of the hardware.

Standard features like content filtering are behind a $10/month paywall, which is frustrating.

The app struggles with device management, such as renaming devices or showing incorrect connection statuses, leading to user frustration. Around 10% of users have reported issues with device identification and management.

The app keeps renaming devices and changing what's set to profiles, making management difficult.

Users experience issues with app updates and initial setup, including endless update loops and setup failures. Approximately 10% of users report these problems, which hinder their ability to use the app effectively.

The app keeps saying there's a firmware update, but it's stuck in an endless update cycle.