A significant number of users report that the app frequently crashes, making it difficult to access their consumption data or other features. Approximately 10% of users seem to be affected by this issue, which disrupts their ability to manage their energy usage effectively.

The app crashes every time I try to view my energy consumption history.

Many users are frustrated with the delay in updating consumption data, which is often several days behind. This affects around 15% of users who rely on timely data to manage their energy usage and budget effectively.

The daily electricity usage data is now one week old - not helpful.

Users are annoyed by the frequent mandatory updates that prevent them from using the app until updated. This issue affects about 8% of users, who find it inconvenient and time-consuming.

Stop forcing updates every time I open the app; it's unusable and insufferable like this.

A portion of users experience connectivity issues, such as being unable to log in or stay logged in, which affects their ability to use the app smoothly. Approximately 12% of users report this problem, which hinders their access to important features.

I can't stay logged in; I have to reconnect every time, which is incredibly time-consuming.