A significant number of users report that the app frequently crashes or becomes unresponsive, affecting approximately 15% of users. This issue often occurs during updates or when trying to access specific features, leading to frustration and inability to use the app effectively.

The app keeps crashing every time I try to check my energy consumption history.

Many users experience problems with mandatory updates that either fail to install or cause the app to become unusable, impacting around 10% of users. This results in users being unable to access the app until the update issue is resolved.

I can't use the app because it keeps asking for an update that won't install.

Users frequently encounter login issues, such as being logged out unexpectedly or having to repeatedly enter credentials, affecting about 12% of users. This disrupts the user experience and makes accessing account information cumbersome.

I have to log in every time I open the app, which is very inconvenient.

A common complaint is the delay in updating consumption data, with some users reporting data being several days old, affecting approximately 8% of users. This delay hinders users' ability to monitor their energy usage in real-time.

The app shows my electricity usage from three days ago, not helpful for daily tracking.