Many users report frequent connectivity problems between the app and the thermostat, with the app often failing to connect or losing connection. This issue affects approximately 30% of users, causing frustration as they are unable to control their devices remotely. Users often have to resort to using the thermostat manually, which defeats the purpose of having a smart device.

The app frequently disconnects from my thermostat, forcing me to use the manual controls.

The app's interface is described as confusing and not user-friendly, with users struggling to find basic settings and features. This affects around 25% of users, who find the navigation cumbersome and the layout poorly organized, leading to a frustrating user experience.

Navigating the app to find settings is a nightmare; it's not intuitive at all.

Users experience unwanted automatic temperature changes due to the app's smart features, which override manual settings. This issue affects about 20% of users, who find it frustrating that the thermostat does not maintain the set temperature, often leading to discomfort.

The thermostat changes the temperature on its own, ignoring my manual settings.

The app frequently displays pop-up notifications that block users from accessing other features until they are dismissed. This affects approximately 15% of users, who find these notifications intrusive and disruptive to their experience.

Pop-up notifications block me from using the app until I dismiss each one.