Duolingo - Language Lessons

User Experience Report

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Duolingo - Language Lessons

Top Insights This Week

Week of July 23rd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Duolingo - Language Lessons's key feedback

1

Excessive Ads

Many users express frustration over the high frequency of ads, which disrupts the learning experience and makes it feel more like a commercial platform than an educational one. Approximately 15% of users mention this issue in their reviews.

The app is filled with ads, making it hard to focus on learning.

2

AI Overuse

A significant number of users are dissatisfied with the app's shift towards AI, which they feel has reduced the quality of lessons and replaced human interaction. This concern is raised by about 10% of users.

The app's reliance on AI has decreased the quality of language lessons.

3

Heart System Frustration

The transition from a heart system to an energy system has upset users, as it limits their learning time and feels like a push towards paid subscriptions. Around 12% of users have voiced this complaint.

The new energy system restricts learning and feels like a money grab.

4

Lack of Grammar Instruction

Users have noted that the app lacks comprehensive grammar explanations, which hinders their ability to fully understand and use the language. This issue is mentioned by approximately 8% of users.

The app doesn't provide enough grammar explanations, making it hard to learn properly.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

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#3 Straggler

Competitors Analysis
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#1 Users Choice
#2 Runner-up
#3 Straggler

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Nuggets

Major Highlights of the Week

AI Overuse
Users are frustrated with the increased reliance on AI, which has led to a decline in content quality and user experience. The removal of human elements in favor of AI is perceived as a cost-cutting measure that compromises the app's educational value.
The app has gotten worse with more AI, and it's not as effective as before.
Energy System Issues
The transition from a heart system to an energy system is seen as a monetization strategy that limits learning opportunities for free users. This change has led to dissatisfaction as users feel pressured to pay for more access.
The new energy system makes it hard to complete lessons without paying.
Inadequate Grammar Instruction
There is a lack of comprehensive grammar explanations, which hinders users' ability to fully understand and construct sentences in new languages. This gap in instruction is particularly problematic for languages with complex grammar rules.
Duolingo doesn't explain grammar well, making it hard to learn properly.
Ad Intrusiveness
The frequency and intrusiveness of ads disrupt the learning experience, especially for users on the free version. This has led to complaints about the app feeling more like a platform for ad revenue than an educational tool.
Too many ads make it hard to focus on learning.
Subscription Confusion
Users are confused and frustrated by the multiple subscription tiers and unclear benefits, particularly regarding the differences between Super and Max plans. This confusion is compounded by unexpected charges and unclear cancellation processes.
I was charged for a subscription I didn't want, and it's hard to cancel.
Limited Language Options
Despite offering a wide range of languages, users are requesting more diverse language options, including less commonly taught languages. The absence of certain languages is a barrier for users who wish to learn them.
I wish Duolingo offered more languages like Tagalog or Cantonese.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
AI Overuse
Users are frustrated with the increased reliance on AI, which has led to a decline in content quality and user experience. The removal of human elements in favor of AI is perceived as a cost-cutting measure that compromises the app's educational value.
Energy System Issues
The transition from a heart system to an energy system is seen as a monetization strategy that limits learning opportunities for free users. This change has led to dissatisfaction as users feel pressured to pay for more access.
Inadequate Grammar Instruction
There is a lack of comprehensive grammar explanations, which hinders users' ability to fully understand and construct sentences in new languages. This gap in instruction is particularly problematic for languages with complex grammar rules.
Ad Intrusiveness
The frequency and intrusiveness of ads disrupt the learning experience, especially for users on the free version. This has led to complaints about the app feeling more like a platform for ad revenue than an educational tool.
Subscription Confusion
Users are confused and frustrated by the multiple subscription tiers and unclear benefits, particularly regarding the differences between Super and Max plans. This confusion is compounded by unexpected charges and unclear cancellation processes.
Limited Language Options
Despite offering a wide range of languages, users are requesting more diverse language options, including less commonly taught languages. The absence of certain languages is a barrier for users who wish to learn them.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for learning languages, but the recent switch to AI has reduced the quality of lessons and made it feel more like a game than an educational tool. I miss the human touch and the ability to practice without constant ads and paywalls.
Canidart
Week of July 23rd, 2025
Duolingo is a fun and engaging way to learn languages, but the energy system is frustrating. It limits my learning time unless I pay for more, which feels like a barrier to education.
VIOLET(rodent//rapier)
Week of July 23rd, 2025
I love Duolingo for its variety of languages and fun learning approach, but the app's focus on ads and premium features is overwhelming. It feels like the free version is becoming too limited.
Love the movies
Week of July 23rd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great for learning languages, but the recent switch to AI has reduced the quality of lessons and made it feel more like a game than an educational tool. I miss the human touch and the ability to practice without constant ads and paywalls.
Candice Wu
App Store
Duolingo is a fun and engaging way to learn languages, but the energy system is frustrating. It limits my learning time unless I pay for more, which feels like a barrier to education.
Kelly Williams
Google Play
I love Duolingo for its variety of languages and fun learning approach, but the app's focus on ads and premium features is overwhelming. It feels like the free version is becoming too limited.
Koray Okumus
Google Play

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