DraftKings Pick6: Fantasy Game

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

UNLOCK ALL INSIGHTS

DraftKings Pick6: Fantasy Game

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of DraftKings Pick6: Fantasy Game's key feedback

1

Limited Betting Options

Users are frustrated with the limited betting options and inability to combine different sports on a single slip, affecting approximately 15% of users. This limitation reduces the flexibility and appeal of the app compared to competitors.

Unlike other apps, you can only put one sport on a slip, which limits options.

2

Customer Support Issues

A significant number of users, around 10%, report dissatisfaction with customer support, citing unresponsiveness and unhelpful interactions when issues arise, such as unauthorized transactions or app malfunctions.

Customer support was unhelpful when I reported an issue with my contest entry.

3

Withdrawal Difficulties

Approximately 8% of users express frustration with the withdrawal process, finding it inconvenient and lacking modern options like Apple Pay, which are available for deposits.

There are many ways to deposit money, but withdrawing is inconvenient with options like wire transfer.

4

Perceived Unfairness

Around 12% of users feel the app is unfair, with complaints about rigged bets, disappearing players, and unfavorable odds, leading to a perception that the app is designed to ensure losses.

The app seems rigged with disappearing players and unfavorable odds, making it feel like a scam.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

FanDuel Fantasy Sports
FanDuel receives high praise for its user-friendly interface, exciting promotions, and ease of use. Users appreciate the app's ability to enhance their sports viewing experience and its consistent performance, although some mention occasional technical issues.

#2 RUNNER UP

DraftKings Pick6: Fantasy Game
DraftKings Pick6 garners mixed feedback, with users enjoying the app's simplicity and fun, but others criticize slow payouts and limited options. Some users express frustration with customer service and technical issues, while others appreciate the promotions and ease of use.

#3 Straggler

Yahoo Fantasy Sports
Yahoo Fantasy Sports faces significant criticism for recent updates that have removed key features and introduced paywalls, leading to user dissatisfaction. Many users express frustration with the app's functionality and navigation, with some considering switching to other platforms.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
FanDuel Fantasy Sports
#1 Users Choice
FanDuel receives high praise for its user-friendly interface, exciting promotions, and ease of use. Users appreciate the app's ability to enhance their sports viewing experience and its consistent performance, although some mention occasional technical issues.
DraftKings Pick6: Fantasy Game
#2 Runner-up
DraftKings Pick6 garners mixed feedback, with users enjoying the app's simplicity and fun, but others criticize slow payouts and limited options. Some users express frustration with customer service and technical issues, while others appreciate the promotions and ease of use.
Yahoo Fantasy Sports
#3 Straggler
Yahoo Fantasy Sports faces significant criticism for recent updates that have removed key features and introduced paywalls, leading to user dissatisfaction. Many users express frustration with the app's functionality and navigation, with some considering switching to other platforms.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Line Removal
Users are frustrated with the removal of profitable lines, leaving them with less favorable options, which impacts their betting strategy and potential winnings.
Every good line is taken off the table, leaving no good lines at all.
Customer Support Issues
There are significant complaints about unresponsive and unhelpful customer support, especially when users face issues with bets not being counted or unauthorized transactions.
Customer support ignored my issue when the app stopped working and didn't count my bets.
Bonus Payout Problems
Users experience issues with bonus payouts being held or not received, leading to dissatisfaction and perceptions of unfair practices.
Deposited the minimum for the $50 free play and never got it.
Withdrawal Inconvenience
The app offers limited and outdated withdrawal methods, causing frustration for users who expect modern, convenient options like Apple Pay for cashing out.
All kinds of convenient methods to get your money in, zero convenient ways to get it out.
Jurisdiction Confusion
Users are confused and frustrated by the app's availability in certain regions, especially when nearby areas have different legal statuses for the app.
Limited Betting Options
The app's restriction on combining different sports in a single bet slip and limited options for certain sports frustrates users seeking more flexibility.
Unlike other apps, you can only put one sport on a slip, and the payout is different for each sport.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Line Removal
Users are frustrated with the removal of profitable lines, leaving them with less favorable options, which impacts their betting strategy and potential winnings.
Customer Support Issues
There are significant complaints about unresponsive and unhelpful customer support, especially when users face issues with bets not being counted or unauthorized transactions.
Bonus Payout Problems
Users experience issues with bonus payouts being held or not received, leading to dissatisfaction and perceptions of unfair practices.
Withdrawal Inconvenience
The app offers limited and outdated withdrawal methods, causing frustration for users who expect modern, convenient options like Apple Pay for cashing out.
Jurisdiction Confusion
Users are confused and frustrated by the app's availability in certain regions, especially when nearby areas have different legal statuses for the app.
Limited Betting Options
The app's restriction on combining different sports in a single bet slip and limited options for certain sports frustrates users seeking more flexibility.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app stopped working and didn't count my bets accurately. Customer service ignored my issue.
Baddddddddddtrashhhhh
I wouldn't recommend this app at all. They took unauthorized money from my bank and haven't responded after admitting it.
D the best game reviewer
Been using Pick6 for almost all my sports parlays and have never had an issue. Customer service resolved my confusion immediately.
Steve Wheelman

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
The app stopped working and didn't count my bets accurately. Customer service ignored my issue.
Candice Wu
App Store
I wouldn't recommend this app at all. They took unauthorized money from my bank and haven't responded after admitting it.
Kelly Williams
Google Play
Been using Pick6 for almost all my sports parlays and have never had an issue. Customer service resolved my confusion immediately.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore
We've rebranded to Clarity. A new era of premium customer experience starts here.
Check out OnClarity.com.