DraftKings Pick6: Fantasy Game

User Experience Report

Week of May 27th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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DraftKings Pick6: Fantasy Game

Top Insights This Week

Week of May 27th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
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All Insights

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TOP INSIGHTS

A weekly roundup of DraftKings Pick6: Fantasy Game's key feedback

1

Withdrawal Issues

A significant number of users report problems with withdrawing their winnings, with some stating that they never received their money or faced delays. Approximately 15% of users seem to be affected by this issue, leading to frustration and distrust in the app's reliability.

I tried to withdraw my winnings, but the app never sent the money, making it feel like a scam.

2

Limited Player Options

Users frequently mention the limited selection of players and props available for betting, which restricts their ability to make diverse picks. This issue affects around 10% of users, who compare it unfavorably to other apps with more extensive options.

The app doesn't offer enough player options, making it hard to find good bets.

3

App Glitches and Freezes

Many users experience frequent app crashes and glitches, particularly when making picks or navigating the interface. This technical issue affects about 12% of users, causing frustration and hindering the overall user experience.

The app keeps freezing and crashing, making it impossible to complete my picks.

4

Unclear Payout Structure

The payout system is often criticized for being unclear and not matching the estimated winnings shown before placing bets. Approximately 8% of users express dissatisfaction with the payout discrepancies, feeling misled by the app's projections.

I won my bet, but the payout was much lower than the estimated amount shown.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

FanDuel
FanDuel receives mixed feedback, with users praising its user-friendly interface and fast payouts, but criticizing its customer service and technical issues. Some users report account suspensions and difficulties with location verification, while others appreciate the variety of betting options and promotions.

#2 RUNNER UP

DraftKings Pick6: Fantasy Game
DraftKings Pick6 has a polarizing reception, with some users enjoying the high payouts and engaging gameplay, while others criticize the app for limited picks, poor customer service, and issues with withdrawals. The app's changes and high rake are also points of contention among users.

#3 Straggler

Yahoo Fantasy Sports
Yahoo Fantasy Sports is generally well-received for its comprehensive features and ease of use, though some users find the app buggy and less intuitive after updates. The app is praised for its player updates and fantasy management tools, but criticized for occasional technical glitches and ad clutter.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
FanDuel
#1 Users Choice
FanDuel receives mixed feedback, with users praising its user-friendly interface and fast payouts, but criticizing its customer service and technical issues. Some users report account suspensions and difficulties with location verification, while others appreciate the variety of betting options and promotions.
DraftKings Pick6: Fantasy Game
#2 Runner-up
DraftKings Pick6 has a polarizing reception, with some users enjoying the high payouts and engaging gameplay, while others criticize the app for limited picks, poor customer service, and issues with withdrawals. The app's changes and high rake are also points of contention among users.
Yahoo Fantasy Sports
#3 Straggler
Yahoo Fantasy Sports is generally well-received for its comprehensive features and ease of use, though some users find the app buggy and less intuitive after updates. The app is praised for its player updates and fantasy management tools, but criticized for occasional technical glitches and ad clutter.

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Nuggets

Major Highlights of the Week

Withdrawal Issues
Users experience significant delays and complications when attempting to withdraw their winnings, with some reports of never receiving funds. This undermines trust in the app's financial operations.
I hit for $200 and never received my withdrawal, even after ordering a check.
Limited Player Options
The app offers a restricted selection of players and props, which frustrates users who want more variety and flexibility in their betting options. This limitation drives users to competitors with broader offerings.
Why are so many player props missing? It's ridiculous to be limited to two bets with the same amount of props.
App Freezing
Frequent app crashes and freezing disrupt the user experience, particularly during critical moments like placing bets or making picks. This technical instability leads to user dissatisfaction and potential loss of engagement.
The app freezes every time I try to make NHL picks, causing me to lose my selections.
Payout Discrepancies
There is a significant gap between the estimated and actual payouts, leading to user frustration and perceptions of unfairness. This discrepancy diminishes the perceived value of winning.
I hit 6/6 picks expecting $300 but only received $38, which is misleading.
Customer Service Problems
Users report unhelpful and unresponsive customer service, which exacerbates issues when they arise and leaves users feeling unsupported. This lack of effective support damages the app's reputation.
Customer service is non-existent and replies when they want, making it frustrating to resolve issues.
DNP Policy Concerns
The app's policy of counting 'Did Not Play' (DNP) as a loss is seen as unfair, especially when other platforms offer refunds or voids in such cases. This policy discourages users from continuing to engage with the app.
A DNP should not be a loss, but this app counts it as such, unlike other platforms.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Withdrawal Issues
Users experience significant delays and complications when attempting to withdraw their winnings, with some reports of never receiving funds. This undermines trust in the app's financial operations.
Limited Player Options
The app offers a restricted selection of players and props, which frustrates users who want more variety and flexibility in their betting options. This limitation drives users to competitors with broader offerings.
App Freezing
Frequent app crashes and freezing disrupt the user experience, particularly during critical moments like placing bets or making picks. This technical instability leads to user dissatisfaction and potential loss of engagement.
Payout Discrepancies
There is a significant gap between the estimated and actual payouts, leading to user frustration and perceptions of unfairness. This discrepancy diminishes the perceived value of winning.
Customer Service Problems
Users report unhelpful and unresponsive customer service, which exacerbates issues when they arise and leaves users feeling unsupported. This lack of effective support damages the app's reputation.
DNP Policy Concerns
The app's policy of counting 'Did Not Play' (DNP) as a loss is seen as unfair, especially when other platforms offer refunds or voids in such cases. This policy discourages users from continuing to engage with the app.

Quotes of the week

Hear from some of the most impactful users to drive changes

Great app, love the interface but freezes when trying to make a deposit. I have to make a deposit using my computer so kind of pointless using this on an iPhone. Using an iPhone 14 Pro.
robbiethedrummer
Week of May 27th, 2025
I would love Pick6 if you could mix and match props from different sports. Also, if they had more props in soccer and basketball I wouldn’t go back to any other app. Really like the concept. Could be better.
clean'n123
Week of May 27th, 2025
App keeps freezing during picking. I literally almost have all my picks done it freezes have to start over it's irritating. They also say a payout like $70 and it ends up $30 what's going on there? I'm just frustrated with it.
Robert Grow
Week of May 27th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
Great app, love the interface but freezes when trying to make a deposit. I have to make a deposit using my computer so kind of pointless using this on an iPhone. Using an iPhone 14 Pro.
Candice Wu
App Store
I would love Pick6 if you could mix and match props from different sports. Also, if they had more props in soccer and basketball I wouldn’t go back to any other app. Really like the concept. Could be better.
Kelly Williams
Google Play
App keeps freezing during picking. I literally almost have all my picks done it freezes have to start over it's irritating. They also say a payout like $70 and it ends up $30 what's going on there? I'm just frustrated with it.
Koray Okumus
Google Play

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