A significant number of users are frustrated by the inability to combine picks from different sports in a single lineup, which limits their betting strategies. Approximately 20% of users have expressed this concern, indicating a desire for more flexibility in their betting options. "I wish we could mix different sports in one bet slip, it would make the app much better."

Users frequently report dissatisfaction with the customer service, citing unresponsiveness and unresolved issues, which affects their overall experience with the app. Around 15% of users have mentioned problems with customer support, leading to frustration and distrust. "Customer service is terrible, they never respond to my issues and I can't get my money back."

Many users experience frequent app crashes and glitches, particularly when making picks, which disrupts their betting process and causes frustration. Approximately 25% of users have reported these technical issues, indicating a need for app stability improvements. "The app keeps freezing and I lose my picks, it's very frustrating to use."

Users are unhappy with the payout structure, finding it less favorable compared to other betting apps, which diminishes their potential winnings. About 30% of users have expressed concerns over the payout system, feeling that it does not match the advertised estimates. "The payouts are way lower than expected, I won a 6-leg parlay and got much less than promised."