DOWN: The Casual Dating App

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of DOWN: The Casual Dating App's key feedback

Fake Profiles

A significant number of users report encountering fake profiles or bots, which diminishes the authenticity of the app. Approximately 30% of users mention this issue, leading to frustration and distrust in the platform.

The app is full of fake profiles and bots, making it hard to find real connections.

Location Issues

Users frequently complain about the app's inability to filter matches by location, resulting in matches that are often hundreds of miles away. This affects about 25% of users, making it difficult to meet people nearby.

The app shows me profiles from far away, even though I want local matches.

Subscription Frustrations

Many users express dissatisfaction with the app's subscription model, feeling that they are misled into paying for features that do not deliver as promised. Around 20% of users feel the app is a money grab with little return on investment.

I paid for premium but still can't see who liked me or get any matches.

Photo Verification Problems

A notable number of users experience issues with the photo verification process, where their images are repeatedly rejected despite meeting guidelines. This affects about 15% of users, preventing them from fully setting up their profiles.

I can't upload any photos because they keep getting rejected for no reason.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Bumble

Bumble receives mixed feedback, with users appreciating its unique feature where women initiate conversations, but many criticize the app for its high costs and prevalence of fake profiles. Users also express frustration with the app's push for premium features and the lack of genuine matches.

#2 RUNNER UP

Tinder

Tinder is often criticized for its abundance of fake profiles and the necessity to pay for basic features, which many users find frustrating. Despite its popularity, users report issues with the app's algorithms and the lack of genuine connections, leading to a perception of it being a money-driven platform.

#3 Straggler

DOWN: The Casual Dating App

DOWN: The Casual Dating App receives mixed reviews, with some users praising its straightforward approach to casual dating and the ability to express preferences openly. However, many users report issues with fake profiles, glitches, and the necessity to pay for meaningful interactions, which detracts from the overall user experience.

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Nuggets

Major Highlights of the Week

Photo Upload Issues

Users face significant challenges with the photo upload process, as images are frequently rejected for unclear reasons, preventing profile completion. This issue hinders user onboarding and engagement, leading to frustration and app abandonment.

I tried uploading multiple photos, but they were all rejected for 'low quality' despite being clear.

Distance Filter Problems

The app's distance filter is ineffective, showing users profiles from hundreds of miles away, which is impractical for local dating. This misalignment with user expectations reduces the app's utility and satisfaction.

I'm in Arizona, but the app shows me profiles from other states, making it useless for local dating.

Fake Profiles Concern

There is a prevalent perception of fake profiles and bots, which undermines trust and the perceived authenticity of the app. This issue affects user retention and the app's reputation as a reliable dating platform.

Most profiles seem fake, and no one responds to messages, making it feel like a scam.

Messaging Limitations

Users are frustrated by the inability to message matches without paying, which is perceived as a paywall that limits meaningful interactions. This monetization strategy may deter users from engaging with the app.

Even after matching, I can't message anyone without paying, which is frustrating.

Glitchy Interface

The app's interface is glitchy, with issues like accidental swipes and disappearing chats, leading to a poor user experience. These technical problems disrupt user interactions and satisfaction.

The app often registers accidental swipes, and chats disappear without warning.

Lack of Inclusivity

The app lacks inclusivity features, such as options for non-cisgender users, which alienates a segment of potential users. This oversight limits the app's appeal and market reach.

As a trans, bisexual, and polyamorous person, the app's binary options are too rigid and unwelcoming.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Photo Upload Issues

Distance Filter Problems

Fake Profiles Concern

Messaging Limitations

Glitchy Interface

The app's interface is glitchy, with issues like accidental swipes and disappearing chats, leading to a poor user experience. These technical problems disrupt user interactions and satisfaction.

Lack of Inclusivity

The app lacks inclusivity features, such as options for non-cisgender users, which alienates a segment of potential users. This oversight limits the app's appeal and market reach.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is a scam. I paid for premium to see local matches, but it only shows profiles from far away. No one in my area uses this app, and they refuse to refund me. Avoid this app!

Chris New

The app is filled with fake profiles and bots. I paid for premium, but I haven't received any real interactions. It's just a money grab with no real users.

Solid Snake

The app's swiping is too sensitive, causing accidental likes. There's no way to undo these mistakes, and the distance filter doesn't work, showing profiles from far away.

Nick Flanagan

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The quotes of the week

Hear from some of the most impactful users to drive changes

The app is a scam. I paid for premium to see local matches, but it only shows profiles from far away. No one in my area uses this app, and they refuse to refund me. Avoid this app!

Candice Wu

App Store

The app is filled with fake profiles and bots. I paid for premium, but I haven't received any real interactions. It's just a money grab with no real users.

Kelly Williams

Google Play

The app's swiping is too sensitive, causing accidental likes. There's no way to undo these mistakes, and the distance filter doesn't work, showing profiles from far away.

Koray Okumus

Google Play

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User Experience Report

Report Date

DOWN: The Casual Dating App

Top Insights This Week

Fake Profiles

Location Issues

Subscription Frustrations

Photo Verification Problems

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

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The quotes of the week

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Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

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