A significant number of users face persistent login issues, with many unable to access their accounts despite correct credentials. Approximately 20% of users report being unable to log in, which severely limits their ability to use the app's features.

I can't log in even though my credentials are correct, and it keeps taking me back to the login screen.

Many users experience problems with digital coupons not applying correctly at checkout, leading to frustration and missed savings. This issue affects around 15% of users, who find that their expected discounts are not reflected in their final purchase total.

The coupons I clipped didn't apply at checkout, and I ended up paying more than expected.

Frequent and problematic app updates are a major pain point, with users unable to access the app due to update loops or missing updates. Approximately 10% of users report being stuck in an update loop, preventing them from using the app altogether.

The app keeps asking for an update that doesn't exist, so I can't use it at all.

Users often struggle with poor connectivity in stores, which hinders their ability to use the app for scanning and checking prices. This issue affects about 10% of users, who find that the app is unusable due to lack of signal or Wi-Fi in-store.

I can't use the app in-store because there's no signal, making it impossible to scan items or check prices.