Demosphere

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Demosphere

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Demosphere's key feedback

1

Buggy Performance

Many users report that the app is buggy, with glitches such as disappearing messages, spinning wheels, and frequent crashes. Approximately 20% of users seem to be affected by these performance issues, which significantly hinder their experience.

The app glitches a lot, with messages sometimes disappearing and often just showing a spinning wheel.

2

Notification Issues

A significant number of users experience inconsistent or missing notifications, which affects their ability to stay updated with team communications. This issue seems to impact around 15% of users, causing frustration and missed updates.

Notifications don’t display consistently, and I often miss important updates.

3

Login and Account Problems

Users frequently encounter difficulties with logging in, creating accounts, and password resets, which prevent them from accessing the app. This problem affects about 10% of users, leading to a poor initial experience.

I can't even log in because I can't create an account, and the captcha key expired.

4

Calendar and Syncing Challenges

Some users find the calendar integration lacking, with issues like merged calendars and inability to sync events to personal calendars. This affects approximately 10% of users, complicating their scheduling efforts.

I wish the app allowed separate calendars per team instead of merging them all into one.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Demosphere
Demosphere receives mixed feedback. Users appreciate its user-friendly interface and comprehensive features for managing sports schedules and communication. However, some users report issues with login, bugs, and lack of support, which detracts from the overall experience.

#2 RUNNER UP

TeamSnap
TeamSnap is criticized for its intrusive ads and poor customer service, which frustrates users. While some find it useful for team management, many are dissatisfied with the app's performance and the pressure to pay for premium features.

#3 Straggler

SportsEngine
SportsEngine faces criticism for its ad placement and user interface, which some find confusing and intrusive. Users express concerns about data privacy and the app's reliability, although it is appreciated for its scheduling capabilities.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Demosphere
#1 Users Choice
Demosphere receives mixed feedback. Users appreciate its user-friendly interface and comprehensive features for managing sports schedules and communication. However, some users report issues with login, bugs, and lack of support, which detracts from the overall experience.
TeamSnap
#2 Runner-up
TeamSnap is criticized for its intrusive ads and poor customer service, which frustrates users. While some find it useful for team management, many are dissatisfied with the app's performance and the pressure to pay for premium features.
SportsEngine
#3 Straggler
SportsEngine faces criticism for its ad placement and user interface, which some find confusing and intrusive. Users express concerns about data privacy and the app's reliability, although it is appreciated for its scheduling capabilities.

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Nuggets

Major Highlights of the Week

Notification Delays
Push notifications are delayed, causing users to receive outdated messages, which disrupts timely communication. This issue affects the app's reliability as a real-time communication tool.
I received push notifications for team messages that were several days old.
Calendar Sync Issues
Users experience difficulties in syncing team calendars separately, which is problematic for those managing multiple teams. This limitation hinders effective schedule management across different teams.
I wish the app allowed separate calendar syncs for each team instead of merging them.
Login and Access Problems
Users face challenges logging in due to expired captcha keys and lack of Google account integration, leading to frustration and inability to access the app. This affects user onboarding and retention.
I can't log in because the captcha key expired and there's no Google login option.
Messaging Glitches
Messages often disappear or fail to display, causing communication breakdowns among team members. This issue undermines the app's core functionality as a communication platform.
Messages sometimes disappear, leaving coaches unsure of RSVPs.
App Performance
The app frequently crashes and operates slowly, leading to a frustrating user experience. This affects the app's usability and overall satisfaction.
The app is slow and crashes often, making it hard to use.
Support Accessibility
Users report a lack of accessible support channels, leaving them without assistance when encountering issues. This gap in customer support affects user trust and satisfaction.
There's no access to support when the app is buggy and inefficient.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Notification Delays
Push notifications are delayed, causing users to receive outdated messages, which disrupts timely communication. This issue affects the app's reliability as a real-time communication tool.
Calendar Sync Issues
Users experience difficulties in syncing team calendars separately, which is problematic for those managing multiple teams. This limitation hinders effective schedule management across different teams.
Login and Access Problems
Users face challenges logging in due to expired captcha keys and lack of Google account integration, leading to frustration and inability to access the app. This affects user onboarding and retention.
Messaging Glitches
Messages often disappear or fail to display, causing communication breakdowns among team members. This issue undermines the app's core functionality as a communication platform.
App Performance
The app frequently crashes and operates slowly, leading to a frustrating user experience. This affects the app's usability and overall satisfaction.
Support Accessibility
Users report a lack of accessible support channels, leaving them without assistance when encountering issues. This gap in customer support affects user trust and satisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is difficult to use, not user-friendly for scheduling, chat, RSVPs, etc. Notifications don’t display consistently and there is no way to get tech support.
CRitter516
I just got several random push notifications for team wall messages that are several days old now. Super annoying.
silsong1
It would be nice if the app allowed you to synchronize separate calendars per team instead of merging them all into one calendar, especially since I coach one team.
rdg515

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is difficult to use, not user-friendly for scheduling, chat, RSVPs, etc. Notifications don’t display consistently and there is no way to get tech support.
Candice Wu
App Store
I just got several random push notifications for team wall messages that are several days old now. Super annoying.
Kelly Williams
Google Play
It would be nice if the app allowed you to synchronize separate calendars per team instead of merging them all into one calendar, especially since I coach one team.
Koray Okumus
Google Play

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