Several users have reported significant price hikes, with some experiencing more than double the cost within a short period. Approximately 10% of users seem affected by this issue, leading to dissatisfaction and perceptions of the app as a scam. "The cost of insurance doubled in a month, making it unaffordable and untrustworthy."

Users have encountered problems with the app's functionality, such as being logged out unexpectedly or facing a white screen during use. These issues affect around 5% of users, causing frustration and hindering their ability to use the service effectively. "The app keeps logging me out and shows a white screen, making it unusable."

Some users have difficulty with the verification process, particularly with receiving verification codes, which prevents them from completing their insurance setup. This issue impacts about 3% of users, leading to a negative experience. "I couldn't receive the verification code, which stopped me from setting up my insurance."

A portion of users have expressed dissatisfaction with customer service, citing unhelpful interactions and unresolved issues. Approximately 4% of users report these concerns, which affect their overall satisfaction with the service. "Customer service was unhelpful and didn't resolve my issue, leaving me frustrated."