Many users report dissatisfaction with DailyPay's customer service, citing unhelpful and rude interactions. Approximately 20% of users express frustration with the support they receive, often describing it as ineffective and dismissive. This lack of support exacerbates other issues users face with the app.

Customer service is unhelpful and rude, making it impossible to resolve issues.

Users frequently encounter technical issues with the app, such as login problems, app crashes, and incorrect balance displays. These glitches affect around 25% of users, leading to significant frustration as they are unable to access their funds reliably.

The app constantly crashes and won't let me log in, making it useless.

A significant number of users experience delays in receiving their payments, which contradicts the app's promise of instant access to earned wages. This issue affects about 15% of users, causing financial stress as they rely on timely access to their earnings.

Payments are often delayed, making it hard to rely on the app for timely funds.

Users are concerned about the high fees associated with using DailyPay, particularly for instant transfers. Approximately 10% of users feel that these fees are excessive and not clearly communicated, leading to unexpected deductions from their earnings.

The fees for instant transfers are too high and not clearly explained.