Dabble - Real Money Pick 'Em

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

UNLOCK ALL INSIGHTS

Dabble - Real Money Pick 'Em

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Dabble - Real Money Pick 'Em's key feedback

1

Withdrawal Delays

Many users experience significant delays when trying to withdraw their winnings, with some waiting weeks for payouts. This issue affects approximately 20% of users, leading to frustration and dissatisfaction with the app's financial processes.

I've been waiting two weeks to withdraw my money, and it's frustrating.

2

Account Access Issues

Users frequently report being logged out of their accounts unexpectedly and facing difficulties logging back in, which disrupts their ability to track bets and participate in games. This problem impacts around 15% of users, causing inconvenience and potential financial loss.

I was logged out of my account and can't get back in to see my bets.

3

Verification Problems

The app's verification process is cumbersome and often fails, preventing users from completing necessary actions like placing bets or withdrawing funds. Approximately 10% of users encounter these verification issues, leading to a negative user experience.

The verification process is terrible; I tried multiple times and it still doesn't work.

4

Location Verification Errors

Users report frequent issues with the app's location verification, which prevents them from placing bets or accessing certain features. This affects about 12% of users, causing frustration and limiting app functionality.

The app can't verify my location, so I can't place bets.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

DraftKings
DraftKings is highly praised for its user-friendly interface, quick cashouts, and competitive odds. Users appreciate the smooth app experience and the variety of betting options available, although some have expressed concerns about account restrictions after consistent wins.

#2 RUNNER UP

Dabble - Real Money Pick 'Em
Dabble receives mixed feedback; while some users appreciate the fast payouts and social features, others criticize the app for slow payouts, technical issues, and poor customer service. The community aspect is both praised for its engagement and criticized for lack of moderation.

#3 Straggler

FanDuel
FanDuel is appreciated for its betting options and promotions, but many users report issues with app crashes and poor customer service. The app's reliability during peak times is a common complaint, leading some users to switch to other platforms.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
DraftKings
#1 Users Choice
DraftKings is highly praised for its user-friendly interface, quick cashouts, and competitive odds. Users appreciate the smooth app experience and the variety of betting options available, although some have expressed concerns about account restrictions after consistent wins.
Dabble - Real Money Pick 'Em
#2 Runner-up
Dabble receives mixed feedback; while some users appreciate the fast payouts and social features, others criticize the app for slow payouts, technical issues, and poor customer service. The community aspect is both praised for its engagement and criticized for lack of moderation.
FanDuel
#3 Straggler
FanDuel is appreciated for its betting options and promotions, but many users report issues with app crashes and poor customer service. The app's reliability during peak times is a common complaint, leading some users to switch to other platforms.

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Nuggets

Major Highlights of the Week

Slow Updates
Users experience significant delays in updating or showing progress on their picks, leading to frustration and abandonment of the app. This latency in real-time updates undermines user engagement and satisfaction.
I’ve been waiting 20 minutes for it to show the update or progress on the picks.
Withdrawal Issues
The withdrawal process is cumbersome and slow, causing dissatisfaction among users who find it easier to deposit than to withdraw their winnings. This inefficiency in the payout system is a critical barrier to user retention.
I don’t understand why it’s so easy to deposit but every time I have to withdraw, it’s an issue.
Account Restrictions
Users face unexpected account restrictions and verification issues, particularly when attempting to cash out, which erodes trust in the platform. These restrictions appear arbitrary and are not clearly communicated to users.
I deposited some money thinking I was going to get matched, but they restricted my account when I tried to cash out.
Location Verification
The app struggles with accurate location verification, leading to frequent logouts and inability to place bets, which disrupts the user experience. This technical flaw is a significant usability issue that needs addressing.
Signs me out every few days after saying location not found.
Toxic Community
The social aspect of the app is marred by poor moderation, allowing toxic behavior to flourish, which deters new users and diminishes the community experience. This lack of effective community management is a reputational risk.
The community has turned into a toxic, cliquey environment where new users don’t feel welcome.
Verification Process
The identity verification process is inefficient and often fails under optimal conditions, frustrating users and hindering their ability to use the app. This procedural bottleneck is a critical point of friction in the user journey.
The absolute worst verification process ever; tried about 10-15 times under perfect lighting conditions would not work.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Slow Updates
Users experience significant delays in updating or showing progress on their picks, leading to frustration and abandonment of the app. This latency in real-time updates undermines user engagement and satisfaction.
Withdrawal Issues
The withdrawal process is cumbersome and slow, causing dissatisfaction among users who find it easier to deposit than to withdraw their winnings. This inefficiency in the payout system is a critical barrier to user retention.
Account Restrictions
Users face unexpected account restrictions and verification issues, particularly when attempting to cash out, which erodes trust in the platform. These restrictions appear arbitrary and are not clearly communicated to users.
Location Verification
The app struggles with accurate location verification, leading to frequent logouts and inability to place bets, which disrupts the user experience. This technical flaw is a significant usability issue that needs addressing.
Toxic Community
The social aspect of the app is marred by poor moderation, allowing toxic behavior to flourish, which deters new users and diminishes the community experience. This lack of effective community management is a reputational risk.
Verification Process
The identity verification process is inefficient and often fails under optimal conditions, frustrating users and hindering their ability to use the app. This procedural bottleneck is a critical point of friction in the user journey.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great, but the withdrawal process is too slow. It takes too long for my winnings to hit my bank account, which is frustrating.
FamilyMan2003
The social aspect of Dabble is disappointing. The community is toxic, and moderators don't enforce rules, making it unwelcoming for new users.
Uranian Lord
I was having fun with this app initially, but it stopped processing my bets correctly. I had a bet for weeks that never moved, and I didn't receive my winnings.
Lacey1199

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great, but the withdrawal process is too slow. It takes too long for my winnings to hit my bank account, which is frustrating.
Candice Wu
App Store
The social aspect of Dabble is disappointing. The community is toxic, and moderators don't enforce rules, making it unwelcoming for new users.
Kelly Williams
Google Play
I was having fun with this app initially, but it stopped processing my bets correctly. I had a bet for weeks that never moved, and I didn't receive my winnings.
Koray Okumus
Google Play

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