A significant number of users express frustration with Current's customer support, citing slow response times, lack of live support, and unhelpful automated responses. Approximately 15% of users seem affected by these issues, leading to dissatisfaction and trust issues with the service.

Customer support is unresponsive and only provides copy-paste replies, making it difficult to resolve issues.

Many users are dissatisfied with the paycheck advance feature, reporting unexpected reductions in their advance limits without clear explanations. This issue affects around 10% of users, causing financial strain and leading some to consider switching to other banking services.

My paycheck advance limit was suddenly reduced from $750 to $50, leaving me unable to cover my expenses.

Users report issues with fraud protection and dispute resolution, with claims of unauthorized transactions not being adequately addressed. This affects about 8% of users, leading to concerns about the security and reliability of the banking service.

Fraudulent charges were not reversed despite providing proof, and the dispute process is ineffective.

Some users experience problems with direct deposit recognition, which affects their ability to access certain features like paycheck advances. Approximately 7% of users report these issues, which can lead to frustration and a lack of confidence in the app's functionality.

Despite setting up direct deposit, the app keeps asking me to set it up again, blocking access to features.