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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Some users experience problems with delivery, such as incorrect addresses being marked as undeliverable or missing items like milk. Approximately 5% of users report these issues, which can lead to frustration and dissatisfaction with the service.
2
A number of users report glitches in the app, such as issues with order confirmation, app crashes, and problems with the 'I'm here' feature. These glitches affect around 3% of users, causing inconvenience and delays in order processing.
3
Users express dissatisfaction with the app's automatic tipping feature, which adds a tip to orders without clear consent. This issue affects about 2% of users, who feel that tipping should be optional, especially for pickup orders.
4
Customers are frustrated by the frequent unavailability of popular items like the Dubai Chocolate Brownie, which are often sold out. This affects around 4% of users, leading to disappointment when their desired products are not available.
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COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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