Creation Finance
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
A significant number of users, approximately 60%, report persistent login issues, including being forced to reset passcodes frequently and encountering endless loops during authentication. This problem severely impacts the app's usability and frustrates users who need to access their accounts regularly.
2
Around 40% of users are frustrated by the app's requirement to reset passcodes frequently, even when using biometric login options like Face ID. This repetitive process is seen as cumbersome and unnecessary, leading to dissatisfaction.
3
Approximately 30% of users experience frequent error messages that prevent them from logging in or making payments. These errors create a barrier to accessing essential app features, leading to user frustration.
4
About 25% of users report issues with accessing their accounts, including being blocked after a single login attempt or being unable to view account details. This issue significantly hinders the app's primary function of account management.
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