craigslist

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

UNLOCK ALL INSIGHTS

craigslist

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of craigslist's key feedback

1

Scam Concerns

A significant number of users express concerns about scams, particularly when selling items, which affects approximately 10% of users. This issue highlights the need for improved security measures to protect users from fraudulent activities.

Every person who contacted me about my product turned out to be a scammer, making it unsafe to sell here.

2

Flagging Issues

Users report frustration with the flagging system, where legitimate posts are removed while others violating rules remain, affecting around 5% of users. This inconsistency in post management can deter users from listing items.

My room rental post keeps getting flagged and removed despite following all rules, while others violating regulations stay up.

3

Outdated Interface

Some users find the app's interface outdated and cumbersome, which can be off-putting for new users, affecting about 3% of users. Modernizing the design could enhance user experience and attract more users.

The app feels stuck in 2005 and is annoying to use, which detracts from its functionality.

4

Job Listing Scams

There are reports of job listings being scams, where users do not receive responses after applying, affecting approximately 2% of users. This issue undermines trust in the platform's job search capabilities.

I applied for a job and never received a response, realizing it was a scam.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

craigslist
Craigslist receives overwhelmingly positive feedback for its simplicity, ease of use, and effectiveness in buying and selling items locally. Users appreciate its utility for finding jobs, housing, and community connections, although some express concerns about scams and outdated design.

#2 RUNNER UP

Facebook Marketplace
Facebook Marketplace is praised for its ease of use and ability to connect with a wide audience, but users frequently complain about technical issues, excessive ads, and privacy concerns. Despite these issues, many find it a valuable tool for buying and selling items.

#3 Straggler

OfferUp
OfferUp faces significant criticism for its intrusive ads, poor user experience, and issues with scammers, leading to a decline in user satisfaction. While some users still find it useful for local sales, many express frustration with its current state compared to its past performance.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
craigslist
#1 Users Choice
Craigslist receives overwhelmingly positive feedback for its simplicity, ease of use, and effectiveness in buying and selling items locally. Users appreciate its utility for finding jobs, housing, and community connections, although some express concerns about scams and outdated design.
Facebook Marketplace
#2 Runner-up
Facebook Marketplace is praised for its ease of use and ability to connect with a wide audience, but users frequently complain about technical issues, excessive ads, and privacy concerns. Despite these issues, many find it a valuable tool for buying and selling items.
OfferUp
#3 Straggler
OfferUp faces significant criticism for its intrusive ads, poor user experience, and issues with scammers, leading to a decline in user satisfaction. While some users still find it useful for local sales, many express frustration with its current state compared to its past performance.

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Nuggets

Major Highlights of the Week

Scam Concerns
Users are experiencing a high number of scams when attempting to sell products, leading to security concerns. This issue undermines trust in the platform's safety for transactions.
Every inquiry about my product turned out to be a scam, making it unsafe to sell here.
Flagging Abuse
The flagging system is being misused by users to eliminate competition, resulting in unfair removal of legitimate posts. This practice disrupts fair market competition and user experience.
My room rental post was flagged and removed despite following all rules, while others violating laws remain up.
Posting Inconsistencies
Users face inconsistencies with post visibility, particularly in the pets section, where some posts never appear despite compliance. This inconsistency affects user trust and engagement.
My pet posts never appeared, yet others with sale prices stayed up, despite following guidelines.
Outdated Interface
The app's interface is perceived as outdated and cumbersome, reminiscent of 2005, which detracts from user experience. Modernizing the interface could enhance usability and satisfaction.
The app feels stuck in 2005, making it annoying to use.
High Posting Costs
Some users find the cost of posting ads on Craigslist to be prohibitively expensive, which may deter usage. Addressing pricing concerns could improve user retention and engagement.
Posting on Craigslist is too expensive.
Job Listing Scams
Job seekers report encountering scams when applying for jobs, leading to frustration and distrust in the platform's job listings. Ensuring job listing authenticity is crucial for user trust.
I applied for a job, but it turned out to be a scam, as I never received a response after completing the application.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Scam Concerns
Users are experiencing a high number of scams when attempting to sell products, leading to security concerns. This issue undermines trust in the platform's safety for transactions.
Flagging Abuse
The flagging system is being misused by users to eliminate competition, resulting in unfair removal of legitimate posts. This practice disrupts fair market competition and user experience.
Posting Inconsistencies
Users face inconsistencies with post visibility, particularly in the pets section, where some posts never appear despite compliance. This inconsistency affects user trust and engagement.
Outdated Interface
The app's interface is perceived as outdated and cumbersome, reminiscent of 2005, which detracts from user experience. Modernizing the interface could enhance usability and satisfaction.
High Posting Costs
Some users find the cost of posting ads on Craigslist to be prohibitively expensive, which may deter usage. Addressing pricing concerns could improve user retention and engagement.
Job Listing Scams
Job seekers report encountering scams when applying for jobs, leading to frustration and distrust in the platform's job listings. Ensuring job listing authenticity is crucial for user trust.

Quotes of the week

Hear from some of the most impactful users to drive changes

Craigslist is the sustaining option for me for apartments/housing and alternative work to find. I abhor trying to find all these on several other platforms. Everyone should use Craigslist!
Makaya Bear
Great app to use to connect with people locally for sales of personal items and gig work which may be available. One time I found a high paying job on Craigslist which supported me for 3 whole years. Thank you for keeping this service free and virtually ad-free.
adahlenb
Craigslist finally caught up with them on having chat in the app. I still don’t like the email or call method. I wish they would make it text only. I recommend CL still and have bought and sold recently on here.
Aquateen

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The quotes of the week

Hear from some of the most impactful users to drive changes
Craigslist is the sustaining option for me for apartments/housing and alternative work to find. I abhor trying to find all these on several other platforms. Everyone should use Craigslist!
Candice Wu
App Store
Great app to use to connect with people locally for sales of personal items and gig work which may be available. One time I found a high paying job on Craigslist which supported me for 3 whole years. Thank you for keeping this service free and virtually ad-free.
Kelly Williams
Google Play
Craigslist finally caught up with them on having chat in the app. I still don’t like the email or call method. I wish they would make it text only. I recommend CL still and have bought and sold recently on here.
Koray Okumus
Google Play

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