Costco
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
A significant number of users report that the app crashes or freezes upon opening, rendering it unusable. This issue affects approximately 20% of users, particularly those on iOS devices, who are unable to access their digital membership cards or other app features.
2
Users are frustrated with the app's search functionality, which often returns irrelevant results or fails to find items that are available. This affects about 15% of users who rely on the app to check product availability and details.
3
Many users experience problems with the app defaulting to incorrect delivery locations or failing to show in-store availability, affecting around 10% of users who want to plan their shopping trips efficiently.
4
A portion of users are annoyed by repeated prompts to switch to a passkey for login, which interrupts their app experience. This issue affects about 5% of users who find the login process cumbersome and intrusive.
COMPETITORS ANALYSIS
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#3 Straggler
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