Many users express frustration over the app's transition to a subscription model, with features that were once free now locked behind a paywall. Approximately 20% of users mention dissatisfaction with the cost of premium features, feeling that the value does not justify the price. Example: 'App used to be great but now you can't access anything without a subscription.'

App used to be great but now you can't access anything without a subscription.

Users frequently report technical problems such as app crashes, login issues, and incorrect birth chart calculations. These issues affect around 15% of users, leading to frustration and a negative user experience. Example: 'The app just kicks me out for no reason.'

The app just kicks me out for no reason.

Some users feel that the content, particularly horoscopes, is repetitive and lacks personalization, suspecting it is AI-generated. This concern is raised by about 10% of users, who feel the app's insights are not as meaningful as they once were. Example: 'This app makes no sense, a lot of it just feels like a badly trained AI.'

This app makes no sense, a lot of it just feels like a badly trained AI.

A number of users express dissatisfaction with the app's customer support, citing unresponsive or unhelpful interactions. This issue affects approximately 5% of users, who feel their problems are not being adequately addressed. Example: 'Customer service is atrocious, not a single fix for this problem.'

Customer service is atrocious, not a single fix for this problem.