TeamSideline

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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TeamSideline

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of TeamSideline's key feedback

1

Login Issues

A significant number of users experience login problems, with some unable to sign in through the app despite successful web logins. This issue affects approximately 10% of users, causing frustration and limiting app usability.

I can log in on the website, but the app won't let me sign in.

2

Notification Problems

Users report unreliable notifications, with some not receiving alerts for messages or updates, leading to missed communications. This affects around 15% of users, impacting the app's effectiveness in timely communication.

I rarely receive push notifications for new messages, even though my settings are correct.

3

Complex Messaging

The messaging feature is cumbersome, requiring multiple clicks to access and lacking direct messaging capabilities. This complexity affects about 12% of users, making communication less efficient.

Accessing the messaging section takes too many clicks, and I can't message individuals directly.

4

Roster Management Issues

The roster section is disorganized, requiring manual updates for player information, which leads to outdated data. Approximately 8% of users find this process inefficient and time-consuming.

Updating player profiles doesn't automatically update the roster, causing inconsistencies.

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COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

TeamSnap
TeamSnap receives mixed feedback, with users appreciating its scheduling and communication features but expressing frustration over intrusive ads and technical glitches. Many users find the app's interface cluttered with ads, which detracts from its usability, and some report issues with notifications and chat functions.

#2 RUNNER UP

TeamSideline
TeamSideline garners a mix of positive and negative feedback. Users appreciate its ease of use, communication tools, and calendar sync features, but many criticize its notification system, cumbersome interface, and technical issues like login failures and message delivery problems. The app is praised for its functionality but needs improvements in user experience and reliability.

#3 Straggler

SportsEngine
SportsEngine is criticized for its user interface and technical issues, with users reporting frequent crashes, login problems, and a confusing layout. Many users are frustrated by the app's complexity and the difficulty in managing multiple team schedules, leading to a negative overall experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
TeamSnap
#1 Users Choice
TeamSnap receives mixed feedback, with users appreciating its scheduling and communication features but expressing frustration over intrusive ads and technical glitches. Many users find the app's interface cluttered with ads, which detracts from its usability, and some report issues with notifications and chat functions.
TeamSideline
#2 Runner-up
TeamSideline garners a mix of positive and negative feedback. Users appreciate its ease of use, communication tools, and calendar sync features, but many criticize its notification system, cumbersome interface, and technical issues like login failures and message delivery problems. The app is praised for its functionality but needs improvements in user experience and reliability.
SportsEngine
#3 Straggler
SportsEngine is criticized for its user interface and technical issues, with users reporting frequent crashes, login problems, and a confusing layout. Many users are frustrated by the app's complexity and the difficulty in managing multiple team schedules, leading to a negative overall experience.

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Nuggets

Major Highlights of the Week

Messaging Complexity
The messaging feature is buried under multiple clicks, making it difficult to access and use efficiently. Users cannot message individuals or small groups directly from the messaging section, which complicates communication.
It takes three clicks to access the messaging section, and there's no way to message individuals directly.
Roster Management Issues
Updating a player's profile does not automatically update the roster information, requiring manual input of details like jersey numbers and positions. This leads to outdated or inconsistent roster data, creating more work for users.
Updating a player's profile doesn't update the roster, requiring manual input of details.
Notification Failures
The app's notification system is unreliable, with no visible indicators for unread messages or updates until users navigate into the app. This results in missed communications and last-minute scrambles.
There are no visible indicators for unread messages, leading to missed communications.
Login and Access Problems
Users experience frequent login failures and access issues, with the app not recognizing credentials that work on the website. This inconsistency points to app-specific problems that hinder user access.
Login fails on the app despite credentials working on the website.
Calendar Sync Limitations
The app lacks the ability to export the calendar to personal iCal or Android calendars, limiting its integration with users' existing scheduling tools. This feature gap reduces the app's utility for planning.
The app can't export the calendar to personal iCal or Android calendars.
User Interface Confusion
The app's interface is not intuitive, with users finding it difficult to navigate and perform basic tasks. This complexity detracts from the user experience and makes the app less competitive.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Messaging Complexity
The messaging feature is buried under multiple clicks, making it difficult to access and use efficiently. Users cannot message individuals or small groups directly from the messaging section, which complicates communication.
Roster Management Issues
Updating a player's profile does not automatically update the roster information, requiring manual input of details like jersey numbers and positions. This leads to outdated or inconsistent roster data, creating more work for users.
Notification Failures
The app's notification system is unreliable, with no visible indicators for unread messages or updates until users navigate into the app. This results in missed communications and last-minute scrambles.
Login and Access Problems
Users experience frequent login failures and access issues, with the app not recognizing credentials that work on the website. This inconsistency points to app-specific problems that hinder user access.
Calendar Sync Limitations
The app lacks the ability to export the calendar to personal iCal or Android calendars, limiting its integration with users' existing scheduling tools. This feature gap reduces the app's utility for planning.
User Interface Confusion
The app's interface is not intuitive, with users finding it difficult to navigate and perform basic tasks. This complexity detracts from the user experience and makes the app less competitive.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is a pivotal factor for why TeamSideline was chosen as the vendor for the Catholic Youth Organization’s operations for the Diocese of Rochester. Having the ability to get notified of game changes, track attendance, and communicate with the team are all reasons why TeamSideline has been a great business partner.
Matt-Carroll
I like the overall functionality of the app but the messaging section is lacking compared to other apps. It would be nice to send out polls to players and parents, and the help function is hard to navigate.
GPayne92
The app’s attempt to 'do it all' results in a cumbersome experience that complicates managing team activities. The messaging feature is buried under multiple clicks, and the roster section requires manual updates, making it more stressful than necessary.
Rosierue1012

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is a pivotal factor for why TeamSideline was chosen as the vendor for the Catholic Youth Organization’s operations for the Diocese of Rochester. Having the ability to get notified of game changes, track attendance, and communicate with the team are all reasons why TeamSideline has been a great business partner.
Candice Wu
App Store
I like the overall functionality of the app but the messaging section is lacking compared to other apps. It would be nice to send out polls to players and parents, and the help function is hard to navigate.
Kelly Williams
Google Play
The app’s attempt to 'do it all' results in a cumbersome experience that complicates managing team activities. The messaging feature is buried under multiple clicks, and the roster section requires manual updates, making it more stressful than necessary.
Koray Okumus
Google Play

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