Compare the Market: Meerkat
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
A significant number of users face persistent login issues, with error messages like 'Sorry, we can’t load this page right now' or 'L4 error code' preventing access to the app. Approximately 20% of users report being unable to log in, affecting their ability to use the app's features.
2
Many users experience frequent app crashes, especially during startup or when navigating through the app, making it unusable. This issue affects around 15% of users, who report the app crashing before they can access any features.
3
Users frequently encounter issues when trying to redeem rewards, such as Caffè Nero discounts, with the app failing to generate QR codes or incorrectly stating they are not members. This affects about 10% of users, leading to frustration and inability to claim rewards.
4
There is confusion and dissatisfaction regarding the inconsistency of rewards, with some users finding that discounts are not available at all locations or for all items. Approximately 5% of users express frustration over the geographical and item-specific limitations of rewards.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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