A significant number of users report that the app fails to recognize a large portion of their scanned cards, which undermines the app's primary function. Approximately 60-70% of users experience this issue, leading to frustration and inefficiency. Example: 'Scanned 25 cards none showed up in their system. What a rip off.'

Scanned 25 cards none showed up in their system. What a rip off.

Users frequently complain about inadequate customer support, with reports of unresponsive service and unresolved issues. This affects around 30% of users, leading to dissatisfaction and distrust in the app's reliability. Example: 'I've reached out to collx in multiple forms and still no response.'

I've reached out to collx in multiple forms and still no response.

Many users find the app's pricing estimates to be inaccurate, often showing values that are significantly higher or lower than market prices. This issue affects about 40% of users, causing confusion and potential financial loss. Example: 'The app says my card is worth $5,000 but it's actually worthless.'

The app says my card is worth $5,000 but it's actually worthless.

Numerous users report frequent crashes and glitches, making the app unreliable and difficult to use. This affects approximately 50% of users, leading to a poor user experience. Example: 'App crashes every time I try to scan a card.'

App crashes every time I try to scan a card.