VPNBay - Reliable and Secure
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
.svg){kind=icon}
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users seem to be leaving reviews in exchange for free services or coins, which may not reflect their genuine experience with the app. Approximately 10% of users mention this practice, potentially skewing the app's overall rating and feedback quality.
2
Some users express dissatisfaction with the lack of flexible subscription plans, such as monthly or yearly options, which could enhance user satisfaction and retention. This issue affects about 5% of users who have mentioned subscription concerns.
3
A few users have noted that the app's user interface could be improved for a better user experience, indicating that the current design may not be intuitive for everyone. This concern is raised by approximately 3% of users.
4
A small portion of users express skepticism about the app's reliability and trustworthiness, which could impact new user acquisition and retention. Around 2% of users have voiced concerns about the app's trustworthiness.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
.png)
"Anecdote treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards."
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
.png)
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
.png)
.png)