VPNBay - Reliable and Secure

User Experience Report

Week of April 21st, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

VPNBay - Reliable and Secure

Top Insights This Week

Week of April 21st, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of VPNBay - Reliable and Secure's key feedback

1

Excessive Advertisements

A significant portion of users, approximately 25%, are frustrated with the excessive advertisements that interrupt their experience, requiring them to spend several minutes dealing with ads before using the app. This issue detracts from the overall user experience and can deter continued use.

Users are frustrated by having to spend 5 minutes on ads before using the app.

2

Analyzing reviews data...

Analyzing reviews data...

Analyzing reviews data...

3

Analyzing reviews data...

Analyzing reviews data...

Analyzing reviews data...

4

Analyzing reviews data...

Analyzing reviews data...

Analyzing reviews data...

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

VPNBay - Reliable and Secure
VPNBay receives mixed feedback. Users appreciate its free service and ease of use, but some are frustrated with frequent ads and connection issues.

#2 RUNNER UP

Surfshark VPN
Surfshark VPN has polarized reviews. While many users praise its speed and reliability, others criticize its customer service and issues with connectivity, especially in regions like China.

#3 Straggler

Free VPN
Free VPN is generally well-received for being cost-effective and easy to use, though some users report occasional connectivity problems and ad interruptions.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
VPNBay - Reliable and Secure
#1 Users Choice
VPNBay receives mixed feedback. Users appreciate its free service and ease of use, but some are frustrated with frequent ads and connection issues.
Surfshark VPN
#2 Runner-up
Surfshark VPN has polarized reviews. While many users praise its speed and reliability, others criticize its customer service and issues with connectivity, especially in regions like China.
Free VPN
#3 Straggler
Free VPN is generally well-received for being cost-effective and easy to use, though some users report occasional connectivity problems and ad interruptions.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Excessive Ads
The app requires users to endure lengthy advertisements, significantly impacting the user experience and causing frustration. This could lead to decreased user retention and negative perception of the app's value.
Launching the app takes 5 minutes due to overwhelming ads, which is extremely frustrating.
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Excessive Ads
The app requires users to endure lengthy advertisements, significantly impacting the user experience and causing frustration. This could lead to decreased user retention and negative perception of the app's value.
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...
Analyzing reviews data...

Quotes of the week

Hear from some of the most impactful users to drive changes

The app's design is incredible and it offers high-speed connections.
mamadpod4g
Week of April 21st, 2025
Using this app requires spending 5 minutes on advertisements, which is very frustrating.
Roshanak72
Week of April 21st, 2025
The app is very good and easy to use.
àrsha
Week of April 21st, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
The app's design is incredible and it offers high-speed connections.
Candice Wu
App Store
Using this app requires spending 5 minutes on advertisements, which is very frustrating.
Kelly Williams
Google Play
The app is very good and easy to use.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore

14 day free trial of paid features

⁠Migrate your feedback in one-click