Coffee Meets Bagel: Dating App

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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TOP INSIGHTS

A weekly roundup of Coffee Meets Bagel: Dating App's key feedback

Paywall Frustration

Many users express frustration with the app's paywall, which restricts access to basic features like seeing who liked them or sending messages. Approximately 60% of users mention feeling pressured to pay for features that are free on other apps.

I can't see who likes me unless I pay, which is ridiculous.

Limited Matches

Users frequently complain about the limited number of daily matches, with some reporting seeing only a few profiles per day. This issue affects about 50% of users, leading to dissatisfaction with the app's promise of curated matches.

I only get to see a few people per day, making it hard to find a match.

Fake Profiles and Bots

A significant number of users report encountering fake profiles and bots, which diminishes trust in the app's user base. This issue is mentioned by around 40% of users, who feel misled by the app's claims of a serious dating environment.

There are too many fake profiles, making it hard to find real connections.

Technical Issues

Users frequently experience technical problems such as app crashes, slow loading times, and issues with notifications. Approximately 30% of users report these issues, which hinder their ability to use the app effectively.

The app is buggy and often crashes, making it frustrating to use.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Hinge

Hinge is praised for its focus on meaningful connections and detailed profiles, with many users finding long-term partners. However, some users report issues with bans and the app's functionality, particularly regarding profile visibility and communication.

#2 RUNNER UP

Coffee Meets Bagel: Dating App

Coffee Meets Bagel receives mixed feedback, with users appreciating its serious dating focus and curated matches. However, many criticize the app for its high costs, limited daily matches, and technical glitches that hinder user experience.

#3 Straggler

Bumble

Bumble is appreciated for empowering women to make the first move and its user-friendly interface. Nonetheless, users express frustration over the app's paywalls, fake profiles, and perceived lack of genuine connections.

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Nuggets

Major Highlights of the Week

Limited Matches

Users are frustrated with the app's limited daily match suggestions, which often do not align with their preferences. This restriction makes the app feel like a waiting game rather than a tool for meaningful connections.

I only get 1-2 profiles a day, and they rarely match my preferences.

Paywall Frustration

The app's core features, such as seeing who liked you, are locked behind a paywall, leading to user dissatisfaction. This monetization strategy is perceived as manipulative, pushing users to pay for basic functionalities.

You can't see who likes you unless you pay, which is frustrating.

Fake Profiles

There is a significant presence of fake or bot profiles, which undermines user trust and the app's credibility. Users report encountering profiles with AI-generated responses or duplicate images.

Matched with a profile that had AI replies, felt like a scam.

Technical Issues

Frequent technical glitches, such as app crashes and delayed message notifications, hinder user experience. These issues make the app unreliable and frustrating to use.

The app crashes often, and messages are delayed.

Unresponsive Support

Customer support is perceived as unhelpful, with automated responses that do not address user concerns. This lack of effective support leaves users feeling ignored and dissatisfied.

Support closed my ticket without resolving my issue.

Misleading Notifications

Notifications about likes or matches often do not correspond to actual user interactions, leading to user confusion and disappointment. This practice is seen as a tactic to encourage paid subscriptions.

I get notifications of likes, but they never show up in my queue.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Limited Matches

Paywall Frustration

Fake Profiles

There is a significant presence of fake or bot profiles, which undermines user trust and the app's credibility. Users report encountering profiles with AI-generated responses or duplicate images.

Technical Issues

Frequent technical glitches, such as app crashes and delayed message notifications, hinder user experience. These issues make the app unreliable and frustrating to use.

Unresponsive Support

Customer support is perceived as unhelpful, with automated responses that do not address user concerns. This lack of effective support leaves users feeling ignored and dissatisfied.

Misleading Notifications

Quotes of the week

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I signed up for the app hoping for serious matches, but after a month, I've had zero dates and only a few matches. It feels like a money grab with no real curated matches. Very disappointing experience.

BuckeyeVegan

The app is frustratingly limited without paying. You can't see who likes you or chat without a subscription, and even then, the matches are often outside my preferences. It's not worth the money.

Michelle Lawless

I was excited to try CMB, but the app is buggy and support is nonexistent. I moved states, but it still shows people from my old location. It's a waste of money and time.

Sergii Kru

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The quotes of the week

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Candice Wu

App Store

The app is frustratingly limited without paying. You can't see who likes you or chat without a subscription, and even then, the matches are often outside my preferences. It's not worth the money.

Kelly Williams

Google Play

I was excited to try CMB, but the app is buggy and support is nonexistent. I moved states, but it still shows people from my old location. It's a waste of money and time.

Koray Okumus

Google Play

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User Experience Report

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Coffee Meets Bagel: Dating App

Top Insights This Week

Paywall Frustration

Limited Matches

Fake Profiles and Bots

Technical Issues

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

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The quotes of the week

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Send surveys and analyze them with AI

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