Coffee Meets Bagel: Dating App

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

Coffee Meets Bagel: Dating App

Top Insights This Week

Week of May 15th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Coffee Meets Bagel: Dating App's key feedback

1

Paywall Frustration

A significant number of users express frustration with the app's paywall, which restricts access to essential features like seeing who liked them or sending messages. Approximately 40% of users feel the app is unusable without paying for premium features, leading to dissatisfaction and a sense of being scammed.

You can't see who likes you unless you pay, making the app pointless without a subscription.

2

Fake Profiles

Many users report encountering fake profiles and scammers, which diminishes trust in the app's user base. Around 30% of users mention issues with fake accounts, leading to a poor user experience and concerns about safety.

The app is flooded with fake profiles, making it hard to find genuine matches.

3

Limited Matches

Users frequently complain about the limited number of daily matches and the repetitive nature of suggestions. Approximately 25% of users feel that the app does not provide enough new or relevant matches, leading to a frustrating and stagnant experience.

I only get a few matches a day, and they're often the same people I've already seen.

4

Technical Issues

Technical glitches, such as app crashes and slow loading times, are a common complaint among users. About 20% of users experience these issues, which hinder their ability to use the app effectively and contribute to a negative overall experience.

The app constantly crashes and takes forever to load, making it unusable.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Hinge
Hinge is praised for its focus on meaningful connections and detailed profiles, which many users find helpful for serious dating. However, some users criticize the app for its high subscription costs and occasional technical issues, such as message delays and profile visibility problems.

#2 RUNNER UP

Bumble
Bumble is appreciated for its unique feature where women make the first move, which some users find empowering. However, the app faces criticism for its expensive premium features and the perception that it prioritizes monetization over user experience, with many interactions locked behind paywalls.

#3 Straggler

Coffee Meets Bagel: Dating App
Coffee Meets Bagel receives mixed feedback, with some users appreciating its curated matches and focus on serious relationships. However, many users express frustration over the app's paywall for basic features, limited match options, and perceived exploitative pricing strategies.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Hinge
#1 Users Choice
Hinge is praised for its focus on meaningful connections and detailed profiles, which many users find helpful for serious dating. However, some users criticize the app for its high subscription costs and occasional technical issues, such as message delays and profile visibility problems.
Bumble
#2 Runner-up
Bumble is appreciated for its unique feature where women make the first move, which some users find empowering. However, the app faces criticism for its expensive premium features and the perception that it prioritizes monetization over user experience, with many interactions locked behind paywalls.
Coffee Meets Bagel: Dating App
#3 Straggler
Coffee Meets Bagel receives mixed feedback, with some users appreciating its curated matches and focus on serious relationships. However, many users express frustration over the app's paywall for basic features, limited match options, and perceived exploitative pricing strategies.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Fake Profiles
Users frequently encounter fake profiles, often with AI-generated images, leading to a lack of trust in the platform's authenticity. This issue undermines user confidence and suggests inadequate profile verification processes.
Out of 20 matches, 15 are fake/scammer profiles.
Paywall Frustration
The app's core functionalities, such as seeing who liked you or sending messages, are locked behind a paywall, frustrating users who feel they cannot fully engage without paying. This monetization strategy is perceived as exploitative and limits user engagement.
You can't see who likes you unless you pay, which is stupid.
Location Issues
Users report persistent problems with the app's location services, preventing them from accessing matches in their area. This technical flaw hinders the app's primary function of connecting users with nearby potential partners.
The app won't let me get past the location screen, even with permissions enabled.
Repetitive Matches
The app frequently shows users the same profiles repeatedly, leading to a perception of a limited user base and reducing the perceived value of the app. This repetition frustrates users and diminishes their experience.
I keep getting the same people suggested over and over.
Account Freezing
Users experience account freezes without clear explanations, often requiring personal identification for resolution. This practice raises privacy concerns and deters users from continuing to use the app.
My account was frozen, and they demanded ID verification without telling me why.
Misleading Notifications
Notifications about likes or matches often do not correspond to actual user interactions, leading to user distrust and dissatisfaction. This discrepancy suggests a need for more transparent and accurate notification systems.
The app says I have matches, but they never show up in my feed.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Fake Profiles
Users frequently encounter fake profiles, often with AI-generated images, leading to a lack of trust in the platform's authenticity. This issue undermines user confidence and suggests inadequate profile verification processes.
Paywall Frustration
The app's core functionalities, such as seeing who liked you or sending messages, are locked behind a paywall, frustrating users who feel they cannot fully engage without paying. This monetization strategy is perceived as exploitative and limits user engagement.
Location Issues
Users report persistent problems with the app's location services, preventing them from accessing matches in their area. This technical flaw hinders the app's primary function of connecting users with nearby potential partners.
Repetitive Matches
The app frequently shows users the same profiles repeatedly, leading to a perception of a limited user base and reducing the perceived value of the app. This repetition frustrates users and diminishes their experience.
Account Freezing
Users experience account freezes without clear explanations, often requiring personal identification for resolution. This practice raises privacy concerns and deters users from continuing to use the app.
Misleading Notifications
Notifications about likes or matches often do not correspond to actual user interactions, leading to user distrust and dissatisfaction. This discrepancy suggests a need for more transparent and accurate notification systems.

Quotes of the week

Hear from some of the most impactful users to drive changes

I tried using unpaid for a few weeks and eventually paid for a 6 month sub, hoping the experience would be better. It’s not. CMB has search criteria to narrow your match options, but they don’t offer features to start conversations and barely let you list personal info in your bio. I use hinge, get matches, phone numbers and dates. Bumble same thing. Tinder same thing, no issues. CMB is the only app I’ve ever used where conversations are rarely responded to, and even when ppl do respond, the convo goes nowhere. It’s a really bad app if you’re looking to meet ppl, bumble and hinge are 10x better.
Reviewer 10010
Week of May 15th, 2025
The app interface itself is fine. My issue has been that for the past several months since I joined, the app gives me the same “bagels” (potential matches) over and over again. I am seeing individuals for the third and fourth time, and I downloaded the app in February (it’s now May). Unless I want to open my distance filter to hundreds of miles away, there aren’t many users. I am not trying to uproot my entire life to find a partner, though others may be more open to super long distance. So, for that reason, I am not impressed with the app. YMMV.
Styrom
Week of May 15th, 2025
I signed up for 3 months. Never met anyone. Kept rotating the same guys over and over even when I said I wasn’t interested. Some even lived in Canada I live in the USA. Unless you’re under 40 or just looking for a penpal don’t waste your time or money.
Nanny-too
Week of May 15th, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
I tried using unpaid for a few weeks and eventually paid for a 6 month sub, hoping the experience would be better. It’s not. CMB has search criteria to narrow your match options, but they don’t offer features to start conversations and barely let you list personal info in your bio. I use hinge, get matches, phone numbers and dates. Bumble same thing. Tinder same thing, no issues. CMB is the only app I’ve ever used where conversations are rarely responded to, and even when ppl do respond, the convo goes nowhere. It’s a really bad app if you’re looking to meet ppl, bumble and hinge are 10x better.
Candice Wu
App Store
The app interface itself is fine. My issue has been that for the past several months since I joined, the app gives me the same “bagels” (potential matches) over and over again. I am seeing individuals for the third and fourth time, and I downloaded the app in February (it’s now May). Unless I want to open my distance filter to hundreds of miles away, there aren’t many users. I am not trying to uproot my entire life to find a partner, though others may be more open to super long distance. So, for that reason, I am not impressed with the app. YMMV.
Kelly Williams
Google Play
I signed up for 3 months. Never met anyone. Kept rotating the same guys over and over even when I said I wasn’t interested. Some even lived in Canada I live in the USA. Unless you’re under 40 or just looking for a penpal don’t waste your time or money.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore