Many users experience difficulties logging into the app, often due to technical errors or outdated information, affecting approximately 15% of users. This issue is exacerbated by inadequate customer support, leaving users frustrated and unable to access their accounts.

I can't log in because the app keeps saying my information is incorrect, and support is unhelpful.

A significant number of users report that the app provides outdated or incorrect credit information, impacting around 20% of users. This discrepancy leads to confusion and mistrust, as users rely on accurate data to manage their credit health.

The app shows outdated credit scores and doesn't reflect my current financial status.

Users are overwhelmed by excessive and often irrelevant notifications, affecting about 10% of users. This issue diminishes the app's usability and leads to users disabling notifications, potentially missing important updates.

I receive constant notifications about changes that aren't there, making the app annoying to use.

Many users face issues with app functionality, such as broken links and unresponsive features, affecting approximately 25% of users. These problems hinder the app's usability and frustrate users who expect a seamless experience.

The app's links don't work, and I can't access my credit report, making it useless.