Circuit Route Planner

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Circuit Route Planner

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Circuit Route Planner's key feedback

1

Subscription Surprise

Some users are frustrated by the app's subscription model, which requires payment after entering more than 10 stops without prior warning. This issue affects approximately 10% of users, leading to dissatisfaction when they realize they need to pay to continue using the app's full features.

I entered all my stops only to find out I needed to subscribe to use them.

2

Route Optimization Issues

Several users report that the app's route optimization feature sometimes increases travel time and distance instead of reducing it, which can be particularly problematic for delivery drivers. This issue seems to affect around 5% of users, causing them to lose trust in the app's efficiency claims.

The app claimed to save me time, but it actually added over 200 miles to my route.

3

Restart Route Feature Removal

The removal of the 'Restart Route' feature has caused inconvenience for users who now have to manually reset each stop, affecting about 3% of users who relied on this feature for efficiency.

I miss the 'Restart Route' feature; now I have to undo each stop manually.

4

Connectivity and Navigation Glitches

Users have experienced connectivity issues and navigation glitches, such as being directed to incorrect stops or having the app fail to connect to the internet, affecting approximately 7% of users and leading to frustration during route planning.

The app directed me to a random stop instead of the first one I entered.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Circuit Route Planner
Circuit Route Planner receives mixed feedback. Users praise its efficiency in organizing routes and saving time, but some express frustration over subscription costs and technical glitches. The app is appreciated for its user-friendly interface and integration with other GPS services, yet criticized for occasional routing errors and subscription management issues.

#2 RUNNER UP

Google Maps
Google Maps is generally well-regarded for its comprehensive features and reliability. Users appreciate its detailed navigation and integration with other services, but some recent updates have led to dissatisfaction, particularly with changes in satellite view and routing accuracy. Despite these issues, it remains a popular choice for many.

#3 Straggler

RoadWarrior
RoadWarrior is valued for its route optimization capabilities, especially by delivery drivers. However, users frequently report issues with subscription management and technical glitches, such as incorrect routing and app crashes. While it has a loyal user base, these problems have led some to seek alternatives.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Circuit Route Planner
#1 Users Choice
Circuit Route Planner receives mixed feedback. Users praise its efficiency in organizing routes and saving time, but some express frustration over subscription costs and technical glitches. The app is appreciated for its user-friendly interface and integration with other GPS services, yet criticized for occasional routing errors and subscription management issues.
Google Maps
#2 Runner-up
Google Maps is generally well-regarded for its comprehensive features and reliability. Users appreciate its detailed navigation and integration with other services, but some recent updates have led to dissatisfaction, particularly with changes in satellite view and routing accuracy. Despite these issues, it remains a popular choice for many.
RoadWarrior
#3 Straggler
RoadWarrior is valued for its route optimization capabilities, especially by delivery drivers. However, users frequently report issues with subscription management and technical glitches, such as incorrect routing and app crashes. While it has a loyal user base, these problems have led some to seek alternatives.

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Nuggets

Major Highlights of the Week

Subscription Surprise
Users are frustrated by the app requiring a subscription after entering multiple stops without prior warning, leading to wasted effort and unexpected costs.
I mapped all my stops only to find out I needed to subscribe to use them.
Restart Route Removal
The removal of the 'Restart Route' feature has increased the time and effort needed to reset routes, causing dissatisfaction among users who previously relied on this functionality.
After the update, I have to undo each stop individually instead of using the 'Restart Route' option.
Inaccurate Routing
The app sometimes generates inefficient routes, adding unnecessary miles and time, which contradicts its promise of optimization and leads to user frustration.
The app claimed to save me time, but it actually added over 200 miles to my route.
Persistent Charges
Users report being charged for subscriptions even after account deletion, causing significant inconvenience and financial issues.
I deleted my account but continue to be charged $20 a month.
Manual Reordering Difficulty
The app's interface makes it difficult to manually reorder stops or requeue failed deliveries, leading to inefficiencies in route management.
It's hard to manually reorder stops or requeue failed deliveries with the current UI.
U-Turn Avoidance Issue
The app's routing algorithm avoids U-turns excessively, leading to longer routes and unnecessary detours, which frustrates users unfamiliar with the area.
The app directed me through an entire neighborhood to avoid a simple U-turn.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Subscription Surprise
Users are frustrated by the app requiring a subscription after entering multiple stops without prior warning, leading to wasted effort and unexpected costs.
Restart Route Removal
The removal of the 'Restart Route' feature has increased the time and effort needed to reset routes, causing dissatisfaction among users who previously relied on this functionality.
Inaccurate Routing
The app sometimes generates inefficient routes, adding unnecessary miles and time, which contradicts its promise of optimization and leads to user frustration.
Persistent Charges
Users report being charged for subscriptions even after account deletion, causing significant inconvenience and financial issues.
Manual Reordering Difficulty
The app's interface makes it difficult to manually reorder stops or requeue failed deliveries, leading to inefficiencies in route management.
U-Turn Avoidance Issue
The app's routing algorithm avoids U-turns excessively, leading to longer routes and unnecessary detours, which frustrates users unfamiliar with the area.

Quotes of the week

Hear from some of the most impactful users to drive changes

This app has saved our company with the ability to scan addresses into routes, easy 10/10.
Theflea53
I love 90% of this app. I just wish that I could just hold and move a stop if I just wanted to switch one or two without having to go into the circle thing. I feel like adding that alone would make this the perfect app for drivers.
Thrhehehnh7
This is a very useful app that has helped me save a lot of time and miles. It efficiently organizes routes and has some very useful additional features.
876Chris

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The quotes of the week

Hear from some of the most impactful users to drive changes
This app has saved our company with the ability to scan addresses into routes, easy 10/10.
Candice Wu
App Store
I love 90% of this app. I just wish that I could just hold and move a stop if I just wanted to switch one or two without having to go into the circle thing. I feel like adding that alone would make this the perfect app for drivers.
Kelly Williams
Google Play
This is a very useful app that has helped me save a lot of time and miles. It efficiently organizes routes and has some very useful additional features.
Koray Okumus
Google Play

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