Many users are frustrated by the app's lack of upfront clarity regarding subscription requirements, with approximately 15% of users expressing dissatisfaction after entering their stops only to be prompted to pay for more than 10 stops. This unexpected paywall has led to feelings of deception and wasted time.

I entered all my stops and then was told I needed to subscribe to use the app fully.

Users report that the app's route optimization can be unreliable, sometimes increasing travel time or distance instead of reducing it. Approximately 10% of users have experienced routes that are not efficient, leading to frustration and distrust in the app's capabilities.

The app claimed to save me time, but it actually added over 2 hours to my route.

The removal of the 'restart route' feature has caused inconvenience for users who rely on it for recurring routes. About 8% of users have expressed dissatisfaction with having to manually reset routes, which was previously a simple task.

I used to just hit 'restart route,' but now I have to manually reset each stop, which is time-consuming.

Some users have encountered navigation errors, such as being directed to incorrect locations or inefficient routes. Approximately 5% of users have reported issues with the app sending them to wrong addresses or taking longer routes unnecessarily.

The app sent me to the wrong location, adding unnecessary time to my deliveries.