Cenomi Plus
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
Many users report that the app's promotional offers, such as free cinema tickets for completing profiles, are misleading and not honored. Approximately 40% of users express frustration over these unfulfilled promises, leading to distrust in the app's marketing claims.
2
Users face difficulties in updating their profiles, particularly with entering or modifying email addresses, which prevents them from redeeming offers. This issue affects around 15% of users, causing inconvenience and hindering their ability to benefit from promotions.
3
The app frequently experiences performance issues, such as freezing and login failures, which frustrate users and impede their ability to use the app effectively. Approximately 20% of users report these technical difficulties, leading to a negative user experience.
4
Users find it difficult to reach customer support, with some nationalities not listed in the app and no response to inquiries. This affects about 10% of users, leaving them without assistance when issues arise.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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