Cars.com - New & Used Cars
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TOP INSIGHTS
1
A significant number of users report that the app frequently crashes or fails to load, especially after updates, making it unusable. This issue affects approximately 15% of users, causing frustration and hindering their ability to search for vehicles effectively.
2
Users express dissatisfaction with the app's filtering options, which often fail to accurately narrow down search results to their specific preferences. This affects around 10% of users who find the filters inadequate for precise searches.
3
Many users are frustrated by a glitch where returning to the search results after viewing a car takes them back to the top of the list, rather than their previous position. This issue affects about 8% of users, making browsing cumbersome.
4
Some users report that the app displays inaccurate listings, such as sold cars still appearing or incorrect pricing, which affects their trust in the platform. This issue impacts approximately 5% of users who rely on accurate information for decision-making.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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